I actually called to make the appointment from another shop that told me it would be almost two weeks before they could schedule me. Stephen Hyde told me he could get me in that day and get started immediately. From there it really was smooth sailing. The entire process was explained and everything went according to plan. Stephen is very knowledgeable, I was updated of the progress regularly, and the car looks great! I really appreciate the professionalism provided by everyone involved with restoring my car!
Awesome team! My truck look great!
Matt was. Very therough and kept me well informed
Everything seems I n place went smoothly very professional. Highly recommended.
Thanks Rob! Very fast turnaround. Truck looks great!
It was a great experience and great working staff and abra you did a fantastic job thank you
I appreciated the communication and updates throughout the repair process.
The work was done with quality. The representative was informative. My only disappointment was how long the repair took. Everything was done methodically but without any urgency.
Mathew was very kind. He kept me informed and was always very professional
Rob is the man. Kept me fully updated along the way which was helpful because I lived out of town and was also very hospitable. Also the car looked vastly better than from what it did before.
The only thing I would suggest to do differently is to send the work estimate to the customer when it goes to insurance. This could limit any concerns for what the repairs are encompassing. The work done is top notch and I thank you for that.
Vehicle Make : Mercedes Benz
Had a fantastic experiance, my car was fixed far quicker than expected and cleaned too, i will definitely be back if i need more repairs!
Stephen was wonderful. He explained all the damage and repairs in detail. The repairs were done timely and the work was excellent. He was professional, but at the same time, made us feel like family. I would recommend my friends to Stephen and the Kennsaw ABRA without hesitation.
The car was repaired beautifully! It was a very pleasant experience!
My car doesn’t even look like it was in an accident. It looks amazing. Thank you Robert for keeping me updated on the repairs.
As for your automated texts, I have a slight problem. From start to finish, you kept referring to me by my mothers name since she has had her car repaired there in the past. That was extremely frustrating to me. Not to mention the automated texts told me nothing about the time frame in which I might receive my car back.
No thoughts! Matthew that helped me was excellent! He always called and kept me up to date with the status of my car!