My representative Mr. Brian Nichols, was excellent. He kept in constant communication with me regarding their progress on my vehicle. I will recommend your company as well as Mr. Nichols.
Excellent experience from first contact until delivery. I've used Abra Conyers on multiple occasions and would not hesitate using them again.
Very professional staff from counter to adjuster .. kept me well informed in every step! Thanks
We appreciate the updates that we received while our truck was being worked on and REALLY liked getting our truck back before expected! Thanks for a job well done
Great service great people would return for service if needed
The entire experience from start to completion was great! The ladies at the front counter were welcoming, attentive and patient...excellent Customer Service especially when you're already stressed and frustrated. Also, Brian Nichols was such a pleasure to work with. He was attentive, professional and supportive as well...loved his positive attitude and caring demeanor. Brian kept his word about the updates and repair status' and completion...integrity is important. Again, I really enjoyed my experience at ABRA. Great job!
my insurance co. charged me more than my deductible but abra paid the over charge for me plus my vehicle looked great. so I am very happy
My entire experience was pleasant. Everyone was extremely professional and showed great care.
Excellent repair work done ahead of schedule. Kevin gave great customer service and kept me updated on repairs.
Keep me informed , great job.
Very pleased with how quickly the work was completed. Brian was thorough and professional, and was great in communicating with me. My car looks good as new!!
Very pleasant staff. Would definitely recommend Abra 100%.
Excellent staff and service
My car looks fantastic!! Thank you for keeping me updated and for being so kind. I will definitely recommend you to others!
Thank you for your professional work you've done for me I am a very satisfied customer thanks to you and your team keep up the great work
It was a pleasure working with your staff. They wete very friendly and very helpful. I reallt liked the emails keeping me posted on the progress on my vehicle. Overall great experience.
I was very pleased with my car repairs. Outstanding job. I will recommend Abra to all my friends.
Although, the paint project was neatly done it didn't match the finish for the rest of the vehicle, in other words the back door where the issue was didn't match the front door, both where black but you could see the deference between the two doors.
Great service, great communication, done in a timely manner. Car looks new
The staff was very helpful and friendly. Im extremely satisfied with the service I received from the conyers location
I appreciate the fast and courteous service that was provided by your staff. The manager ensured that I was taken care of by going the extra mile.
I am very pleased with the results of my car. It looks and felt like i was driving a new car again. Everyone at Abra was very personable and took care of my needs. Brian was very accomdating everytime I came in or called he gave me his professional opinion and kept me up to date with the status of my car. I was not expecting for it to be done so quickly, but Brian let me know Abra makes an extra effort to get the vehicles completed not only with quality but with speed. I definitely appreciate you all keeping to your word. I hope I don't have to get my car fixed again due to an accident, but if I do I will be back for you all to take care of me. Thank you again!
Couldn't have asked for a better job. Y'all were great. Thanks
They were grate service and had it done when they said
Looks good. Staff was very courteous.
The repair service to my car has been good so far by completing my car repair job and was done within 4 days and pick up with no problem, so everything is running good.
The car was delivered on time when promised and looks great!
Great staff everyone is very personal and friendly and made sure all my needs were met great experience
They did an awesome job. My car looked brand new. It was repaired excellently. And then they washed my car too. When it around the corner it was just shinning. I am very very satisfied. Everyone did a great job.
Thank Mr Kelvin and the ladies in the office for their wonderful customer service. God bless!
I liked the way brian handeld my case. Great Job Thank you Guys.. Great Job????
The ABRA team worked hard to address the problems with my vehicle. Happy with the end result and I'm pleased with their guarantee program.
Brian Nichols took very good care of me 10 out of 10 very satisfied.
The staff was very attentive to my needs. Not only that the customer service was excellent!
Brian did a excellent with handling my car and he has great customer service skills. He did a good job on keeping me up to date with what going on with my and the work was well taking care of.
Nice and friendly environment.
They were an absolute delight. Only place I trust with my car, aside from the dealership. And I am more than satisfied with the work. 10's all around!
Your staff was courtious and professional.
I am satisfied with the repairs.
Love the updates and personal service from staff. Very friendly and accommodating.
I was happy to get my car back earlier than expected and the work was done flawlessly.
A bra is my preferred collision center and as I need them I'm using them!!
Bryan was very professional and handled the claim with such great customer service
Very customer service oriented woukd recommend this company to anyone very pleased
Keep up the great work and professionals work and commercial
Vehicle Make : Mitsubishi
Although I was happy to have my car ready ahead of schedule, but, I was not pleased with cleanest. it appeared the work was done while the windows were down and no one cares enough to wipe the seats, dashboard, or the steering wheel. The outside had nasty water spots all over but the area that was repaired. The level of carelessness was obvious and made me wonder about the quality of the job that was done on my vehicle.
Service was so awesome and so fast!!!! Greatly appreciate the servixe
This is the best crash restoration job that I've ever seen! It looks like my car had never been hit. I'll be sending you business!
Awesome work performed!
Great customer service!
Vehicle Make : Volkswagen
Brando and Hannaford were wonderful to work with. The repair on my car wass beautifully done!
ABRA Auto Body & Glass handled everything perfectly so I didn't have to worry about anything while my car was being repaired. I was kept up to date on the progress the whole time and that was very much appreciated. Brandon did a wonderful job answering any questions I had and was very helpful throughout the whole process. Thank you!
The rental car company next door made the experience unpleasant. My repair was scheduled for a certain date and the rental was reserved for the same date via my insurance company at that Enterprise location. I dropped my car off with Abra and then proceeded to the rental company. The rental company had no cars available and suggested I go to another rental car place. I'll stop right there.
I was very pleased with the work they did. I would give them a ten.
At time of delivery vehicle was not properly repaired
Job was completed sooner than expected. The customer service was awesome. 10s all around!!!
The experience was awesome and handled professionally and satisfactorily.
The check engine light came on on our way home. We haven't hade any problems with this light coming on. (Ever) we tried to call ABRA when we got home, someone answered bet hung up on me. Called right back but got a answering service.
Everything was great you guys do an amazing job .
Provide excellent customer and gave updates daily on the status of my car.
I really liked that ABRA kept in communication with me the entire process giving updates multiple times a week. I was able to worry less about where they were in the process becasue of these weekly updates. The staff is exetremly nice and delivered EXCELLENT. service. Both Jessica and Hannah were an extreme pleasure to work with. Once i received my car back i was beyond pleased with the results!! Thank you to the entire ABRA Team for restoring my vehicle and delivering superior service.
Brandon was extremely polite and keep me updated on a daily basics he always broke everything down into "Woman" terms so I could understand this is the 3rd time I have dealt with Abra I am a very satisfied repeat customer
Awesome customer service. Jessica was really great with giving me updates! Totally satisfied with the repairs to my car! Thanks Abra and Jessica!
Even though I haven't gotten my car back the service has been great so far!
Staff was very friendly prompt and informative. I was kept up to date I. The progress and they did a great job on my vehicle I would recommend others to use their services!
Very nice people . Car looks great.
Incomplete repairs, excessive return for repair
Over charged repaired bills
Do not until I pick it up tomorrow!
Appreciated you keeping us informed on progress of the repair and having job completed on schedule.
There were ants in my car but everything else is great. Thank you.
The service I received was exceptional. Jessica was my rep and she provided exceptional service.
Hannah and Jessica were best. Give them both raises!! So polite and knowledgeable
Repairs were done on a timely manner and I was kept updated daily.
Every one was friendly, helpful and my car was done in a day and a half. When I picked the car up, it was cleaner than when I brought it in.
All I can say is that my experience with your staff was outstanding outstanding
Patti and staff did wonderful job
Good customer service, made the experience of having my car vandalized not as bad. Thank you
Great service great repair! Thank you!
I like the work good job.I will come back.
Yes, very satisfied, you all are great and very professional thanks a million.
Your team keep us updated on the progress made so we was able to act quickly when the job completed. Great job :-) :-)
Friendly staff and expert work
The staff at Abra was absolutely fantastic. I was always informed as to what process my car was going through each step of the way!!
Everybody was very professional and thorough.
I was thrilled with every aspect of my experience at ABRA Auto Body.
Very satisfying thanks very much love it
Everyone was courteous and showed genuine concern for getting my truck fixed and doing it right.
They had my car for 2 months, was not ready when we drove 7hrs to pick up after being promised night before it would be. Obvious drips and dings, and air conditioner not working when we got it back
Better then expected, will recommend, thank you for a job well done!
ABRA did a wonderful job on my car
I was very sastified with their work.
I love your company and I will be back if repairs are ever needed again. The service from the first call to picking up my car! I am so pleased thank you!!!!!
EXCELLENT COURTEOUS AND PROFWSSIONAL EXPERIENCE IN CUSTONER SERVICE FROM START TO FINISH AND ECERYDAY IN BETWEEN. TOP THAT WITH AN OUTSTANDING REPAIR JOB AND QUICK RETURN OF VEHICLE. THOROUGHLY SATISFIED. LOVE THE TEXT MESSAGES AND CALLS. KEPT ME INFORMED OF ECERY STEP OF THE REPAIR PROCESS. ????????????????????
I was really satisfied the staff was very nice and a job well done on my vehicle I will bring it back to you all again in the future if anything happens to my car I will recommend anyone thanks again okay
I am very please with the customer service. My advisor was very nice & accomadating. I will gladly refer others to this particular shop, because of the staff. My cousin was referred by me , she & I have had work done there twice. Thank you for offering great customer service.
Job well done as usual. God bless you all.
I really liked the text notifications updating me on the progress & status of my repairs. Nice touch!
Picked up car today. So far great
Everyone was very nice and helpful.
The staff was very professional and helpful. My car looks great. Thanks for your outstanding service.
Was very impressed with the daily update texts. Great customer service! The whole process was very easygoing.
Patty in the Conyers Office was awesome and patient...Took the time to listen and was efficient with the aid of her staff.
The work completed was great and the people were pleasant to deal with. I would just suggest a less confusing way to get the phone number directly to each local office because you keep calling the national office and they have to transfer you.
Very pleased with the body work and staff at ABRA, this is my second time using the ABRA. That is way I returned for this service. My co-worker also used ABRA for her repair work. Keep up the good work!
Fantastic customer service from beginning to end!!!!!
Got the job done fast, kept me posted along the way, and we're very friendly
I appreciate the cleanliness of the car when I picked it up. The car looks brand new and runs that way. Job well done. Thanks! Abiola
Everybody were super nice and helpful! Great job you guys!!!!
This is by far the best process, professionalism and quality repair that I have witnessed or experienced in my life...nearly 59 years. Thanks to everyone!
Vehicle Make : Volkswagen
Yes I was satisfied with the replacement and conditions of my vw thanks to the team at abra
Good job everyone was so nice and helpful
Kept us updated on progress and took pride in doing a good job.
Even more than I expected. Clean and vacuumed! My second time with repairs at ABRA. WILL return if ever necessary. HOPE NOT THOUGH!
The staff was very friendly and helpful throughout the process. I was updated through each step of the process and the turn around time was outstanding. I really enjoyed the experience and will be recommending Abra to anyone in need of auto body repair.
With this being my first time using ABRA, I very impressed and pleased with the service and attention to deal from start to finish.
It took a good bit longer than we anticipated to get the car back.
It didn't take long and my repairs look awesome...
The repairs is awesome and the updates about my car was a great idea
Thanks for making my car look like new again! Everyone there treated me very nice, and made my experience very pleasant.
Very good work in a timely manner
YES I well
Great customer service. They fixed everything I needed done and when picking up my vehicle it looked brand new. Will most definitely be recommending them to friends and family with any automobile damage.
They kept me posted during the repair process, letting me know where the vehicle was in the repair process. They did a great job repairing my vehicle and completed work faster than I expected.
I think you did a wonderful job and eveyone should get a raise.
Professional work done, with courteous service
Team worked fast. Dropped my car off on a Monday got it back on a Friday. Was really amazed and appreciative. Also got updates on progress along the way. Everyone was super nice. Thanks
My husband and I were extremely impressed with the courtesy of all the employees and timely manner in which our car was serviced. I will recommend your company to anybody I know that will need body work done on their vehicle. Thank you so much and keep up the great customer service.
Got repairs done quickly and car was cleaned on the inside, which was a pleasant surprise! Everyone was courteous and friendly. Will do business with ABRA again if need be!????
I like the professionAL way that i was informed with the progression of fixing my car, it put my mind at ease and I am happy with the results. Thanks Abra.
Abra is the best place to get any of your auto repairs done.
I appreciate the courtecies extended to me by Ms. Jessica as well as what appear to be a job well done. Thank you.
I'm satisfied and happy to know that any attention to detail of concerns that I pointed out were addressed immediately .
There is a problem with the hood. I will be returning it tomorrow.
Service was quick and well done
Phil samples very helpful
Friendly service from beginning to completion of work. Great work quality. My vehicle looks brand new.
Not sure about the paint yet but staff was extraordinary
Rebecca & Patti were great!
Thank you for keeping me informed along the way. Jessica was absolutely wonderful, kind and considerate. The front office staff were also very helpful and professional. My van looks great!
Vehicle Make : Volkswagen
Karen was great with keeping me up too date
Everyone was very nice and accommodating. Phil was excellent! They kept me updated on everything that was happening!
Job well done. Jessica was the greatest she kept me informed all the way thru process.
I have never had any problems with my driver side window rolling down, but when I picked my vehicle up my driver side window would not roll down or up. The damage that was to my vehicle did not involve my driver side window, and yet it is messed up and does not work
Very professional. Great workmanship and friendly, informative staff.
Great team effort. Everyone was very helpful and knowledgable. I will definitely use ABRA again if the need arises.
I appreciated the updates on my car. The entire experience was smooth.
Very efficient and communication was good as well. also very courteous
The replacement door has scratches on the interior panel, there is a scratch or defect on the window, and there is a small dent along the top edge of the door as well.I would expect a replacement part to be in good condition.
They kept me informed every step of the process.
I was kept informed every step of the way via text and email including pictures. Phil kept me informed via telephone also. Could not ask for a better experience.
THANKS for everything, the service was e excellent!!!
I appreciated the daily texts updates. The customer service was courteous and attentive. Thank you!
Vehicle Make : Mitsubishi
Phil was great! The whole staff was great! I would definitely return if need be. I love you guys. Your awesome! My car is flawless!!! There's no one better than can do the job!!!
I think it took to long. Car wasn't clean properly.
Vehicle Make : Volkswagen
Everyone was very kind. Everyone was very prompt. Everyone was very exact. I completely enjoyed receiving the updates via text. I missed my car and it was good to hear how it was doing. It was great to have the enterprise location right next-door. Customer service was way above average. In fact it was excellent.
Great job in a timely fashion.
Jessica have good customer service I appreciate her calling back answering all the questions I had and the work is beautiful. Thanks keep up the good work.
The staff was very friendly and professional. The work done to my BMW was superior! You guys are an invaluable resource that I will toward to my family and professional co workers.
Lorena Jordan Williams
A bright green sticker was left on new part. Can't get to it to remove. This is an eyesore.
Perfectly professional work and communication. Phil was great!!
Very impressed with the customer service, kept me updated daily on the progress of the repairs and very professional. The repairs were perfect.