Some things left undone. Need to bring back vehicle
I am satisfied this far with my car though I just picked it up tonight. I was a little taken aback by the time it took. I understand parts were on backorder etc but I waited over two months to have the car finished. My case manager was a tad slow with communication and didn’t always explain exactly the issue for the delay upfront so it was a tad frustrating;however, once I understood the problem I was fine with the delay. Need to work on tighter communication.
Excellent service, kept me updated on everything! Great experience
I am extremely happy with the service that I’ve received from beginning when I dropped off my car, until the end, when I picked up the car. Excellent customer service! My car now looks brand new! I am so happy!! Thank you for taking such a good care of my car!
Fast! Efficient and went above and beyond in my vehicle.
I was disappointed that my rim wasn’t touched after the Tech confirmed they would take care of it. The touch job on the bumper looked like I went and bought paint from Michaels and did it myself. Wish I had just gotten the estimate and went to Abra who I have always met my expectations. I never realized how good they was until experiencing Carmen
They did a great job. I was satisfied. If I have any other problems I will come to them
My experience at Carmen Collision was nothing short of seamless. It was wonderful having one place where everything was done and everything was done quickly. Everyone was super kind and explained the process thoroughly. I was kept up to date on the progress of my car and it was done quicker than expected.
Love that they text you about the process of your vehicle.
Very helpful and knowledgeable staff.
The team was amazingly fast, thorough, and organized. Well done!
From the time we met with Lauren she was very helpfull. From biginning we brought the car in for the estimate to when we picked the car up today. She assisted me getting my rental she was very helpful. Thank you to the whole team you guys did a fantastic job. A ????up to the whole Carman experience. I will highly recommend you.
Looks good as if it were new.
Thank you for taking good care of my car
Great job car looks like new!
I was very happy Krysta kept me inform about the whole experience and also was able to do my second service on my car thank you
I was pleasantly surprised by the attention and prompt survice I received from Fred the Geico adjuster and Hanna and Jessica
Service was excellent and the Staff, was very helpful?????????