Great people. Great service. Thank you!
The gas line was completely unhooked and hanging on the inside of the side panel. The front bumper did not have the plate guard & covering on it. The inside liter is not working a long with the rear lighter plug is also inoperable. I’m not satisfied at all.
Job appears to be done well
Mark took care of me to no end. Great attitude in a difficult situation. Very nice to see in the business world these days.
Looks great. Appreciated the text updates.
Everyone was very courteous and professional as they took care of my concerns. I will recommend Abra to anyone who is involved in an situation with their vehicle. Job well done, Abra!!
Well done I am pleased with my car , if I ever need repairs again you will definitely be my first choice.
The entire process was handled very professionally! I would recommend Your body shop to anyone that needs bodywork! Thanks again for making my historic LEXÚS look new again!!!!!!each person were on the top of their A game!
I will recommend y’all to other people for a paint job and by the way
Really nice experience. Stayed informed daily via text. Nice staff. Will use them again.
Great customer service and car was returned clean. Thanks Mark.
I was in an accident with an American Family policy holder. I was referred to Abra through the AF adjuster. I am extremely upset, because first off, American family insurance puts their trust in Abra to do quality work. And today, I witness a complete lack of care for my vehicle. It was already an inconvenience moving my life around because a driver wasn’t paying attention and hit me. Absolutely disgusted with how careless the staff is. The ladies who spoke to my adjuster were not attentive and fed me misinformation. Their attitudes each time I called for help were nasty. They act like answering a question is an inconvenience. Then, upon getting my car home. I noticed that they didn’t add the rubber spacer back in my door frame. The trunk wasn’t flush with everything else, and I had more scratches on my vehicle than when it was dropped off. The lady who I spoke with sounded aggravated when I asked if I could bring it back. She said that they closed at 12 and to bring it back Monday. I told her specifically to note my account. And she hung up. I reached out to my adjuster, and she was disappointed with the way Abra has treated me and my vehicle. This has been the most unpleasant experience. On top of having to do physical therapy due to the accident, now I have to worry about my vehicle going back to Abra for more work. I am extremely dissatisfied.
Vehicle Make : Volkswagen
Awesome Job, thank you Guys!
Everything was great and done quickly
Just great service all around
I appreciate the customer service during the time of my repair. I especially appreciate the text updates so that I knew what stages my car was in. I would definitely use your business again for future repair.
Very pleased on every level.