Zac did an awesome job handling my claim. He was always friendly & answered any questions that I had about my car. Emily was very friendly & was on top of my many questions about how to get my rental & return it while my car was being fixed. It was nice to get the updates on the progress as the days went by. I will always use there service if needed again. Thank- you !
Great repair service and quick delivery. Would recommend.
Always been happy with ABRA.
Would come back very good helped me all the way
Customer service was very nice
My car looked awesome, was really surprised at how clean it was, very satisfied
Everyone was very polite and professional. I appreciated all of the texts on how far along my car was coming. Thank you!
The job was well done and I love that Zach kept my updated during the entire process.
Very quick, very good work.
Very professional informative aND polite. Grear job
I have used this particular AND A facility before and.have always been very satisfied. One time years ago I didn't like.something that was done and they put my car back into the shop and fixed it. I have always been satisfied with this facility and I have always recommended them to others. Thank you and God Bless. Keith
Not accepting cash as a form of payment is ludicrous further more at no time during the process was this ever mentioned till I was there to pickup the car . I was then told that there was a sign on the door stating that when in fact it stated that there was no cash on the property didn't say anything anywhere in the building that no cash would be accepted. Not accepting legal tender of the United States as form of payment instead requiring people to use another form of payment that costs more money is not only wrong but down right unAmerican I will in the future be taking my business elsewhere and will make sure my insurance is aware of this
Vehicle Make : Volkswagen
Did exactly what they said they would do. Friendly service. Easy car rental.
Zac was awesome, he kept me informed and solved unforseen issues without hesitation. He was always striving to make sure that my standards and exe rations were met and exceeded
So far after **** day of picking it up it is fine. Feels
A little tight in the steering but may just be me.
Very impressed with service
It was a pleasure doing business with ABRI was a good experience. Thanks
Smooth, quick, and easy. Thank you!
Awesome experience with ABRA. Very customer friendly and keep you informed.
Zach kept me updated on the entire process and my car looks better now than it did before I got into my wreck thanks for everything
Great job! Zach was so helpful throughout the entire process!!!
John, was a real pleasure to work with! He had my car fixed in under a welland looking like brand new!
Perhaps more attention to appointments. If a customer makes sure to be on time for said appointment, then . . .
I loved being updated daily either by phone or text. They followed through with their promise. Will recommend to friends and family.
**** and the team were great
Keep up the good work...the repairs was completed quickly.
I appreciated the daily updates regarding the repair to my car. Everyone at the Carrollton location acted in a very professional manner.
Everyone was friendly and went the extra mile to get my car repaired quickly. The updates were great at keeping me informed about what was happening with my car. They completed the job ahead of what was scheduled. I would recommend Abra to others.
Zach was very informative and professional. Excellent customer service!
Fast service and amazing communication! Thank you!
The people at the office went that extra mile to see that my ford truck was fixed right. Zack was in touch with me almost every day to keep me informed on the progress. They fixed the truck in the time they said they would and when I picked it up I can say the job was done very good. Thanks to the staff for helping me get the truck fixed and back to me. Thanks for a job well done
Zach did an excellent job. He kept me very informed on my car during every step of the process.
Zack was amazing. He kept me informed from start to finish. He has excellent customer service and I'd recommend abra to any and everyone.
We had a wonderful experience and the car looks great!
Good speedy and quality work
The air bag light is staying on
ABRA is always great. Have used them several times with family vehicles and referred friends. Always a 10 across the board .
I appreciated the updates, the professional and courteous team, and the quality of work done. I appreciated the several thank you's I received.
In the end I enjoyed working with the team at Abra and my Ford looks like there was never an accident. Should the need arise, I will definitely use Abra again.
Wonderful care and attitude about Everything
Zack was very efficient and professional! He kept me posted on every detail! The car was finished sooner than expected. Very impressed with the time Zack took with me! I would recommend this shop to anyone with top ratings on everything. Thanks so much for having employees as great as Zack!! I wouldn't take a vehicle anywhere else. It was a wonderful experience! The work was completed beautifully. Zack goes above and beyond. He put our new car tag on for us in the rain. I love going to Abra because the results are always superb!!I didn't worry because I knew Zack would see that things were perfect! It is such a relief to know that your car will be repaired with care!!
Iam very pleased with the awesome job
everyone done on my car. I could not ask
for any one better . I would highly
recommend everyone I know to come their.
I commend y'all on a job well done.
You did a beautiful job. And I liked the fact that the adjuster called to inform me of the progress offen. Thank you. And the job was done in a timely manner.
Job well done
Zach was great...prompt...kept me informed...front office person friend Lynn and knowledge able
Yea there seems to be a problem with the suspension, car is all over the road hard to drive. And there's a roaring g sound when I curve to the left or right...scratch on hood was omitted and the wood trim on the left door. And I never thought to look up, but the roof has damage also...other than that the rest of the work was good..and as a rule I always have my balance weights on the inside of certain type wheels. .thank you.???? for the extensive work you did..well appreciated..
Was very impressed & pleased with not only their work but the customer service that was given. I was kept informed daily of repairs & progress of what was being done. I will definitely refer anyone to you. #**** in work & customer service
Very nice and precessional service! I loved how Zach keep in touch with me! My car turned out perfect! I would recommend and use services again!
Great job and fast. Can even tell my car was hurt.
Thank you so much. Abra did an awesome job.
Zack was very professional snd was very pleased to the fact that ha called daily to give me sn update. It really made the process go smooth since i don't live there in Carrollton. Top notch service !!! Highly recommended.
My car looks better now than before i got hit. Wonderful job!!
Very satisfied!! Great customer service!! I will recommend Abra anytime!'!
The truck looks great! Zach did a great job of keeping us
Informed on the progress of repairs.
Excellent communication they went the extra mile on a Friday evening and stayed after hours to get the car ready for my daughter
We were shocked by how fast out car was repaired. ABRA stayed in constant contact with calls and texts. They did fantastic work and were extremely professional. We've used ABRA in the past with excellent results and they lived up to their reputation. Thank you!
Great experience very satisfied. I would recommend Abbra to anyone in need auto boby repair or auto glass replacement . Thanks Abra job well done
Zachary and the rest of the crew did a great job.
Everyone was so nice and keep me informed and I was happy when they called and told me ruby was ready
Very professional and friendly staff. The communication is excellent as is the body work on my vehicles. I had two vehicles repaired back-to-back, and the work and service were consistent in quality. Thank you!
They did a great job and I received excellent customer service. All my concerns were addressed, and corrected.
I was extremely happy with the daily updates and the time of turn around. Extremely satisfied.
Very efficient and always provided status checks
I would like to say that Zack Sutton was marvelous!
He took care of our needs in a professional manner a
And he worked hard to quickly meet our needs. He
Was very courteous and respectful! I would highly recommend
Abra in Carrollton Georgia!! He took the time to explain in detail what had to be done!! Zack made our experience with Abra a successful
One!! Zack was very quick to respond to any questions and this made our
Experience an awesome one! He even took the time to
Ask how we were doing and truly meant it! Wow we
Are impressed with the excellent service we received!
Please thank Zack for us. We are two satisfied
Customers!! Car was beautiful. Looked like new!
We couldn't have asked for better customer care!!
Totally competent and professional; loved the text updates!!
They where very nice and the one thing that I love the most is that they remembered my name when I went in. That is a big plus with me I would recommend anyone to them if I had ten thumbs I would give it to them so I'll just do this ????????????????????????????????????????. A very satisfied customer
I would not take my cars anywhere else, they were so kind and very trustworthy. Beautiful job of. My car, thank you so very much Anita B
I could not have asked for better service.
Job well done! Impressed on the level of communication.
Great customer service. Easy process made even better with frequent updates on my vehicle during the repair.
Thank you for your prompt service. The car is worming great!
Repairs service was great! but my radio was not working when I picked up my car.
You guys did such a great job! I haven't driven it but home from the shop, but ut seems great! Will highly recommend you. Are you on Facebook? Would be happy to give you a great review!
Zach was great! He called me every couple days to give me an update on how the repair was going. Thank you!
Zachary was extremely detailed and informative the entire week my camero was in your shop. After a few days of consistent emails from him with updates, I started looking forward to checking my email so I could hear about all the progress being done to my car. When I got my car back, it was cleaner and more shiny than when I brought it in! I was extremely pleased with Zach & all the hard work the garage mechanics and everyone put into making this an easy experience for me. Thank you.
Zach was very helpful and patient during the duration of my repair. I would definitely recommend this Abra again.
The car looks awesome. Everyone at Abra were so friendly and they constantly kept me updated with the progress of my car
All around grate job!! Staff super nice and my car looks grate.
You have a great team in Carrollton
Vehicle Make : Volkswagen
They are all wonderful
Thanks for doing an awesome job!
my experience with abra has always been perfection?? they are aware how i feel about them. regardless of the location, whether buckhead or carrollton the service is the same...excellent??
Entire staff was extremely friendly and professional. I was kept updated on the status of my repairs. Definitely will recommend ABRA to anyone who asks.
Very good customer service.Very nice employees & my car was repaired quickly & did a great job!Thanks
Zack was awesome to deal with
Everyone was very profession. The estimator was very friendly and communicated well and answered all questions. He was good representative of your organization culture
The team was awesome at keeping me updated on progress. They were friendly and fast.
Great job...very pleased.
Great job on keeping me informed on the progress of the repairs
It was overall great service!
Your Carrollton team is awesome. I took my car in for a small repair and they got it done in one day! Everyone was helpful and professional and my car looks great! I think they even washed it! This was my second experience with Abra and this is where I will always take my car. 5 star service!
Great job, great service.
I am well pleased with the repairs your men did in my SUV I would recommend your company to any one. Thank you
They had to redo the whole job twice in two days. The first time you could tell it was done in a hurry and not complete the second time was better. Then they tried to say that the insurance said some of the damage was done before and that we were trying to get it fixed for free. Which was not the case my car is less than a year old with less than 12miles on it.
Quick excellent service. Very pleased with the updates!
Excellent service and customer service.
Best service I have ever had! Made a very bad experience a very nice finish . I wouldus abra again in a heartbeat!!!
Awesome place! The staff was so friendly and helpful, especially Emely in the front!
The repair was delayed by lack of quality control, making the repair take a extra day. Abba did take car of the extra car rental so thanks. Your front office lady needs to work on her Coustmer Services or lack there of. Over all your manger made it all right and took care of the issue with the repair. Chris
I was very impressed that you can not tell the dents were ever in the doors. Normally I can see everything cuz of O.C.D.
Thank you very much for the quick and excellent repair!
Also thanks for your kindness.
Great service and friendly people.
Vehicle Make : Volkswagen
They were amazing!
Customer service rep was great. He called each day and provided daily updates, status level on car parts and stages of the repairs.
This is my third time in 3 different accidents I bringing this particular car in to get fixed then very satisfied A10 with the services thank you very much
I restore classic cars. I am familiar with the processes involved in the repair. I was very happy with the service
They fixed my car perfectly and the receptionist was very nice! I was kept very well informed!!
Everyone was so nice! They did a great job and my car looks amazing! I will definitely be back!
And I also got my vehicle back about s week sooner than I thought I would. Very pleasef
Very professional and respectful and accommodate my needs
Zachary Sutton contacted me regularly updating the status of the repairs and I appreciated the clear communication. Job well done!
Very very extremely great service
They did a great job on fixing my vehicle , and providing updates to me. Very satisfied. 10 out of 10
It was an all around wonderful experience. This was my first time needing body work, but I will definitely use ABBA again. Thanks for doing such a great job.
Fast severe repair looks great
Amazing job!!! Couldn't be happier!!
Good experience. Lots of communication. Great job.
Wonderful customer service. Excellent speed and quality of service. If another accident occurs, I will go straight to Abra.
It took 10 days to get an estimate. Then over a month to get my car repaired. I was told the minor damage would be repaired in one day but it took two because the parts were not ordered until my car was actually on the lot. But I took my car in at 3:00pm the day before my appointment. The actual repair does look good.
They finished my repairs well before the scheduled time .Everyone that I came in contact with was courteous and friendly .If the need arrives I would use them again .
Remote keyless entry doesn't work, interior lights don't work, clock doesn't work and I need to look at the paint in sunlight because I think there is a problem with it. I will be talking to them Monday.
Vehicle Make : Volkswagen
All body and paint looked good as new. Fit and finish were impressive
Very professional, courteous, and fast. Excellent Work!
You guys did an amazing job - thank you for the daily updates and getting the car done much faster than we anticipated!
Good experience from start to finish
Great job guys look like a brand new car again
Could not ask for better service, I felt you guys went above and beyond. So thank you.
Abra done a great job on my suv always kept me updated
Very professional all the way, thanks a lot
The guy that called me everyday, I think his name was zack, was so nice and answered every question I had and addressed all my concerns... Great job guys!
Very friendly. They kept me updated at all time about my vehicle. The time it took to repair my car was exceptional! I contacted another first and they could not start on my car until mid February. I'm very happy with Abra of Carrollton. Thank you
Great work by a friendly team. I will use ABRA again...
Zach was very courteous and helpful.
Car was not fixed properly first time. Door frame was not straightened, door latch was not adjusted.
After I came back second time, back up camera was installed crooked. Paint job is very bad. Still can see black primer on the inside of the rear gate, paint runs and dried up paint drops on the outside. Sand and hair in the paint. Will not go back to ABRA and will discourage anyone I know ftom going there.
Good service and repair. Only negative would be the automated daily updates may not be totally accurate. Would recommend Abra to friends.
They did a great job . I'm very pleased with work done . They even washed my car inside & out!! Thank you!!
I love the new way you keep your customers inform sending them emails and texton how their car is being taking care of. Keep up the good work
They done a great job and it was good to hear them leave messages. I was glad to know about what was going on. If I need any other auto repair I know I'm going to use them.
Excellent customer service and communication. Great job. Car looks great. ABRA does a fantastic job.
ABRA sent notifications on the status of my vehicle on a daily basis. They were very respectful and courteous when I dropped my vehicle off and when I picked my vehicle up after repairs.I appreciate them cleaning and washing my vehicle as well.
They are the best. They answered all my questions.Thanh You
The overall experience was A1. I will recommend you to family and friends. There was no flaws. The car looks like it did before the accident. Thanks. The staff was supper in all aspects. Great gob.
The team that worked on my Camaro is amazing! They kept me well informed and were so nice! I am very thankful for all their hard work! Great job!
I will always bring my car to Abra if it needs to be fixed. Absolutely love their awesome work!!
Great job on our bumper and passenger window!
Just the defects that I found in the paint job. Pretty disappointing
I love the daily updates. Those were greatly appreciated.
We are well satisfied, you did a fantastic job.
Thanks so much for keeping us updated every day. Buddy and Hazel C
I was very upset when I got home I found screw that was suppose to go back in place,where sitting in my trunk.i was very disappointed that it was not in place consider that my was ready to go yesterday. I call them let them know about the situation they told me to bring it by tomorrow. I was a little upset about the situation.
Great work and customer service!
The receptionist was very friendly and courteous. She also was very helpful in getting me a Rental Car. The General Manager, Mark Stecher , also called me to keep me up to date on repairs and also explained that there would be a **** day delay in getting the vehicle back, due to a part did not come in yet. He was also very friendly and courteous.
The employees also went above and beyond checking the fluid levels in my engine and filled what was necessary low. The vehicle was returned to be in an excellent , cleanliness condition!! Very pleased with their work and would Highly Recommend that Abra and Auto Body Shop!
Professions and courteous all the way.
ABRA does excellent work, the quality was AWSOME especially since they use original parts and they were very courteous to me, my son and my wife. I hope we don't have to use them in the future, however, if the need arises we will definitely use them again !!! Mark, Buster, and Emily were very professional and courteous and I thank them for that.
The daily updates were GREAT! Knew what was going on at all times. Was finished 4 days before the expected time.
Satisfied with results & appreciate the communication.
When I picked up my car I notice several defects (trash in paint). The estimated time was one week ended up keeping it almost 2 because they had to repaint the fender. The extra time cost me more in rental fees and lost time from work because I had to go back on 2 separate occasions.
Great people.....great service
Aim happy with the job , thanks abra for taking care if my vehicle aim a satisfied customer
I have used your shop before and that was the reason for bringing my vehicle to you. You always keep me informed as to how the repair was coming along. You have a very friendly staff and they are very efficient in their jobs. I would recommend your shop to any of my friends, job well done thanks for the great work
Great service, workmanship, people & comunication during the process. Could not ask for anything better - unless it was free. Larry Q
Fast and looks good. Thanks!
Corporate cancelled my appointment without talking with me, apparently left a message @ a wrong number. However, ABRA in Villa Rica was kind and fit me in. I appreciate Emely and the staff in Villa Rica they did a GREAT job of taking car of my car repairs. Emely was sure to explain the paper work and to keep me informed daily.
Repair was done in a timely manner.
The car looks better now than when I purchased it. Thank you very much.????