Every one from the front desk to the final inspection were friendly and completely helpful with everything. And the repairs themselves were done quickly, and the highest standards.
Great job from start to finish, more business need to adopt your model of customer service. It was an outstanding experience.
Absolutely amazing service!!!! Car looks great and I was informed every step of the process!
I like that when I could see the bumper was off a bit. Everyone jumped in and in 20 mins it was fixed. No one bitched just got it done.
Fast, friendly great service.
Thank you so much!
Abra did an excellent job in repairing my 2013 Dodge Charger, it looks as if there was never any collision. Although the time it took to start repairs on my vehicle was a little unsatisfying
Just really great, professional, awesome service from start to finish. I would recommend them to anyone. Thank you!
I scheduled for my windshield to be to be replaced wile my car was getting fixed come to pick up my car and noticed it was not replaced I'm not happy about not being contacted or notified that the windshield was not replaced or given a call to set a Nother day to get it replaced but I'm am completely satisfied with the body work that was completed and I want to thank everyone who help me get my car fixed and the time it took was amazing definitely going to recommend everyone to take there car here
I was glad to receive updates daily.
Vehicle Make : Volkswagen
After taking the vehicle home and driving under normal conditions, it is very apparent that the alignment and wheel balance was not properly completed. I took the car to another shop that I frequent and they showed me the numbers and why it wasn't done right.
My car was repaired and fixed. BUT, I had a lot of "personal items" missing from my vehicle. I know I signed the sheet saying Abra isnt responsible for any "personal items" left in my car, but that doesn't mean I'm giving away anything in my vehicle. My gym bag was stolen, my whole ash tray full of all my change was stolen, and i had a small tool chest stolen. The ash tray is even a part of my car, does that mean if my radio was taking out of my car, that counts as a "personal item" that Abra isn't responsible for?? I can see why it would be nice to clean the inside of your customer's vehicles, a nice surprise. but i did not give you permission to go through my belongings and clean my car. I did not give you permission to grab or handle my stuff. I gave you permission to fix my front bumper. Which is on the OUTSIDE of my vehicle. The only reason you should be gitting in my car, is to drive it into the garage, NOTHING ELSE. I don't CARE if i signed a sheet! Stealing is wrong and you have lost a future customer for life thanks to who ever you allowed to handle my belongings in my car.
Was a quick and good job, thanks for your services.
Excellent quality and service. Kept me updated each
Step of the way. Would highly recommend
Everything was quick and easy and want to thank everyone involved for there great professionalizm
The team kept me up to date with the status of the repairs! Awesome customer service.
Great communication throughout entire process.
The paint work wasn't completed when I came to pick up the truck on Thursday. I was told the truck was ready on Monday so it sat outside with bare metal in the rain for 2 days. Chris told me he would call me back later Thursday with an ETA but I had to call back Friday afternoon. I came to pick up the truck after 2:30P and it was 'ready' but there was a bubble in the paint work that hadn't been there before and there was a chip in the clear coat. It felt like the paint work was rushed and could have been better.
I am very satisfied, thank you very ery much.