Thank you for doing a great job on repairing our 2016 Jeep Grand Cherokee.
The cap on the washer fluid I cannot open to put window wash fluid in. Otherwise everything else is good.
Vehicle Make : Volkswagen
Friendly staff and competent work done. That's good in my book.
The ABRA team from New Lisbon, WI absolutely rocks!! They updated me on the repair process every two days and answered any and all questions that I had. I would definitely recommend these guys to anyone, I know want it takes to provide excellent customer's service and these guys went well above and beyond my expectations!! I wanna thank Anna Volk and the rest of her team for how easy they made this "hitting a deer" thing!!!!
Took care of me very well
My only complaint was when the truck was ready you guys left a message on my home phone but never called my cell. Not a big deal just would have been a little more convenient.
Jason went the extra mile to not only repair the body damage caused by the accident but to touch up other scuffs and scratches. ABRA also thoroughly cleaned the car - it looked like new when I picked it up. Absolutely excellent work! Anna, Jean and the staff were super friendly and helpful with the whole repair process. I would recommend ABRA without hesitation.
You guys/gals are fantastic!!!! We are so very fortunate to have you in our area for needed repairs from time to time. Your professional staff beginning with Kim and Anna and ending with our car looking brand new (in fact looking much better overall thanks to your attention to detail)is greatly appreciated by Jane and myself. We would not hesitate to give our highest recommendation to anyone looking for auto body repair work to come your way for excellent service. Our sincere thanks for taking care of us....and our Mustang. Bill and Jane Connor
The repair looked great and the vehicle was cleaned up for delivery.
Service was Great however the back up/reverse vision system sometimes displays the rear view Upside down. This never occurred before the accident & repair. I would like you to attempt to correct this. Maybe it's a software issue. I'll call Kim today to discuss this issue. (Another example of today's automobiles being too darn complicated!) Fred
They did an excellent job
Great work..pleasant staff..on time
would highly recommend to friends
I was very happy with the job that they did on fixing my truck and how fast they did it and the courtesy they showed me I would recommend them ABRA to any one looking to get their vehicles body work done
They all did a amazing job. I would recommend them for there fast and quality work.
Very satisfied with the quality of work and completion of work on time as promised. Ms Perz was very knowledgeable and a pleasure to do business with. Was surprised and very appreciative of the clean up of my truck inside and out. It was not expected. I will definitely tell friends and business associates about the great service and professional treatment I received.
The team at Abra did a fantastic job! I was always kept informed of what was happening. Kim Perz was very nice through the whole repair process.
Very professional and courteous.
I was really appreciative of the quality job they did detailing my truck after repairs. It was a surprise that they did that, and it looked great. I think it was cleaner than the day I bought it. Very easy to work with and took care of everything. Thanks to everyone at Abra Auto in New Lisbon.
Everything was well organized and delays were well communicated. Kim was upfront with what was expected and the potential for a delay right away at the start. I knew what to expect and it went as expected. The process was easy.
I also witnessed Jason dealing with a "difficult" customer. I give him credit for handling the situation professionally, as she was complaining about nearly everything he said. He also seemed a little under the weather, so props to him handling her well.
I hope I don't have to return for repairs any time soon, but I would come back to ABRA and I would recommend them to others as well. Thank you.