I went tonight to pick up my car. My husband and I go out to inspect my car and notice that my hood was not on correctly. It was hanging over the grill and headlight by at least a half of an inch, if not more. Barb, the inspector lady asked "is it not supposed to look like that?" No, no it's not. The other side was flush, as it should be. This was the third time I was promised my car would be done and it wasn't. First time, bad paint job. Second time, not enough time to clean it and today, the third time, the issues with my hood. Again I'm supposed to get my car back tomorrow, but I'm not sure I believe that'll happen.
Thanks for the fast, complete repair. When I came to pick up my Rav-4 after rear end repairs were finished, the lift gate still squeaked and stuck a little bit. After I pointed out to Barb that the squeaking wasn’t there before the accident she took it back to the back immediately, and when she returned she let me know they made a quick adjustment that fixed the problem. I am very pleased. My car is beautiful again!
Excellent customer service and my car looks great!
You fixed the minor body issues like dents and left me with a bent strut I now I have to get fixed elsewhere because it was at you place for a month and you didnt fix it and Eric insulted me over and over again talking to me like I'm a deadbeat I don't appreciate that
very happy with the quality of work, level of communication and professionalism.
Too much to go into. But we finally got our truck back and it looks good.
I appreciate the way they kept me informed throughout the repair process. Mike was very helpful with this and the questions that came up during. Only way it would be better is if the rental car was exotic or the repairs were free.
Worked with Both Christian and Nick on two separate claims. Both went above and beyond to make sure things were done right. I will absolutely recommend Abra in the future as well as use Abra for my own repairs.
I’m always anxious to take our cars in for repair, but the body work and service you provided exceeeded my expectations...and I’m picky when it comes to body work and paint! Thank you for a job excellently completed!
They did everything they said they would kept in touch and updated me on status
I am currently missing the key chain fob I brought my car key in on and inside on my car in the back seat is dirty. In addition, there is now a chip on paint missing from the door handle that wasn't missing before; this is from the rear driver's side door.
Outstanding service and professionalism is very important to me and this was my overall experience. Well done!
They did great all the way around. I would definitely give them a 10++
The info provided by this app was annoying at best. Might you provide something more meaningful than your car is happily in the shop like wa expect your car will be ready in **** days?
I was very happy with the repairs and customer service.
Took longer than expected, but repair work was done well.
Everyone was great. Awesome communication
My Abra team Nick and Christian kept me updated everyday I was apprised of any problems how things were going and never wondered whay was happening. The detail that went into making my brand new car look brand new again was phenomenal
Nik kept me totally informed **** or every other day explaining each step. Exceptional service, communication and great front desk hep. Repairs look great and the vehicle was clean and washed. Absolutely great service
Everything was great! Loved that you guys kept me updated on the repairs.