John provided excellent service.
I'm satisfied overall. My only recommendation would be to tell your
Customers any instructions on washing your vehicle after being painted. I Didn't receive instructions on that. I called back and asked.
The team at ABRA did a great job at getting my car in and out with high quality work! My car was in and out within one day. I would highly recommend ABRA for the care, quality, and fast service they provided.
Nicely done! I am so happy my car looks perfect.
Everyone was very professional and the repair was quick! Thank-you!
Hi, great work, thank you!
it was fast and didn't take long at all from the time I dropped it off to I got it back
They did a great job with my car, I'm very happy for the effort and time they put in my car, I really appreciate it to all the stuff from abra in Saint Paul. THANK YOU
I specifically chose this after location because of a previous experience I had 5 years ago. They did not disappoint again
Great service all the,way around. From front desk to technicians.
Nice work and finished job earlier than expected.
Excellent paint work, fast service!
10/10!! Great service and very fast too
My daughter Lisa picked up the car today. She said it looks great. Thank you for fixing the vehicle in less than 2 days
The auto rental was/is a complete nightmare. The rate quoted was not at all what was invoiced and they charged auto insurance for the vehicle when we already obviously have insurance. ABRA was irresponsible and negligent in ensuring that they took care of their customer and now we are considering legal actions. Now that we know what kind of unfair behavior to expect we definitely won't have this problem in the future and hopefully be better informed as to our selections. Truly reprehensible.
Job well done! What more can you say!
We always have the best customer service and quality repairs at Abra. Pat is very detailed and helpful, while John is friendly and happy to answer any questions. They are also both patient with all the kids in our big family, which makes visiting Abra more pleasant than other car repair places.
You did very good in repairing my car. I am very impressed. Thank you.
I love love love Abra! These guys are absolutely amazing. My car looks like new. 100% satisfaction.
Everything went smoothly and my car looks great!
I like all of your service including your welcoming and polite team members.
Everyone was helpful and explained everything carefully for me to understand. I would definitely come back if I ever a repair done. Thank you
Done ahead of schedule and it looks good.
Everyone was wonderful to work with. They all had a cheery smile on their faces when I walked in and took time to explain things for me when I had questions!
Great job- great staff- quick and efficient!
Thanks to the gentleman who worked with us at Abra for his easy to understand explanations and useful advice!
Work that was performed on my vehicle exceeded my expectation.
Well done, you guys do awesome job on my vehicle in timely manner
You did a very good job on my truck
Great communication on the phone and via text. The gentleman on the phone was kind and helpful. The first thing he said after I described what happened to my car was: "Are you OK?". That meant a lot to me. Thank you.
Great customer service. Quick friendly and quality work
Love the work done to my car, and the people were very helpful, friendly, and professional, I couldn't ask for more, thank you very much.
ABRA Did an excellent job on my vehicle repairs. They were friendly, professional and communicated effectively and frequently about the status of the repairs. They are fantastic!!!
I love the job well done and the quickness of the replies. Always a pleasure to have Abra!
The employees are all so helpful. They finished earlier than expected. The repair work is excellent and the car was returned cleaner than when I dropped it off. All in all a delightful experience.
Great job- very happy. Thanks.
Excellent service excellent people excellent company
Professional and excellint service!
Awesome job! Done to perfection!
Friendly staff. Did some shopping around but I knew I was coming back to Abra. Have used this shop twice and was very satisfied.
When I needed repair I spoke with my daughter and she highly recommended Lehman. I was pleased and impressed that the car was done sooner than expected. I will certainly recommend Lehman/Abra to anyone needing repair.
Very satisfied! Kept me updated which I greatly appreciated. Thanks
Great customer service and very fast!
I've used Abra for about 95% of my auto repairs, and I've always been pleased with the quality of work. It was no different this time.
Thank you for keeping me updated on the status of my vehicle and being very professional!
Best experience I've had in a very long time. Great customer service! Job well done!
They went above and beyond by resetting maintenance required light that another place forgot to do during oil change. The daily texts are corny but funny
Your company put the wrong wheel cover on my car. To cover it up, you took my chrome wheel cover off the back and put that on the tire you knew I would look at. No one mentioned this and let me drive away. I'm not happy
John and Laura were exceedingly friendly, helpful and professional. And the work was excellent, and done very quickly. And the cost was very reasonable. I could not be happier with the whole experience!
Abra finished the job quicker than anticipated, and helped us with insurance matters. Excellent service.
Pat was very professional and did a great job.
Patrick was most helpful during a difficult time. The service was excellent and timely. Infact our Prius was returned a day early and in far better condition.
Customer service was excellent - Lora and Pat made every effort to ensure I was well informed throughout the repair process. The onsite coordination with the Allstate claims representative and with Enterprise made the experience as easy as it possibly could be. Repairs were conducted efficiently and my vehicle looks great again.
The only thing I didn't like was a grease stain on the inside of my car on the drivers side by the seat belt.
But I did like the texts and phone calls about where my car was at.
Everybody was so kind and informative at every step of the way. I'll definitely be back. Well, hopefully not, but if I get into another accident I'm totes coming back.
Everyone was very professional and kind. They treated me very well and took plenty of time to explain all that was going to take place. My Buick looks fantastic. Thank you to the team that worked on my vehicle and assisted me from start to finish.
They are the most amazing body shop ever! Unfortunately I have had to see them 3 times in one year. But every single time eBay exceeded my expectations tenfold. The only body shop I will ever use. Hopefully recognition goes to the correct people. It's the
The receptionist was very knowledgeable and therefore very helpful. And the rep who handled my car was also clearly very experienced and everything happened the way he described. They were both professional and cordial.
Great friendly helpful service from start to finish and even finished two days early.
There were burn holes in the back seat from welding the new top on. We were at first accused of having "cigarette holes" in the seat. My don and I have never smoked. Now I have to wait another week for seat covers? to cond in.
Everyone was very helpful and friendly. The work was well done
The mechanic that I spoke and had worked on my car with, Pat, at the St. Paul, MN location was phenomenal. Fantastic communication skills, always keeping me up to date, and great customer service. I would highly recommend. Thank you.
Vehicle Make : Volkswagen
Very helpful staff
The car was done very quickly and it looks great.
I found that auto window closer is not working properly. I will contact you.
There's a big gap above the bumper on both sides and it doesn't look like it did before the accident. I can pull it apart easily by the wheelwell.
Done fast and done very well
You do a good job and you work fast. You are very professional.
Everything is perfect thank you for the friendly service
My experience was amazing. Not only did Pat call me with daily updates, but my car was ready TWO DAYS EARLY. I was surprised and super happy AND Abra buffed and cleaned my car both outside AND inside.
Ive never seen an auto body shop take such good care ofbtheir customer. Ive had work done in previous cars and never received such care and customer service so nicely.
I will always go to Abra because they have my trust and the care was incredible.
The car looks beautiful & you got it done a week earlier...
Excellent job on my car repairs!
Easily the best car repair experience I've ever had. It was refreshing to experience the synergy between Abra and Enterprise Car Rentaland Abra and Ameriprise Insurance.
I was extremely impressed with the service I received! John was fabulous and kept me up to date on the repair timeline!
Staff moved up my bumper replacement to keep me from being carless over a long holiday weekend ... This is my 2nd visit to ABRA/University Ave and I have & will continue to recommend you to friends, co-workers and family ... Excellent body work, excellent service ... Very appreciative -- Carol M
The woman at the front desk was very pleasant and professional. John was fabulous. We've used Abra before and I have worked with John and he's great! The work done on our vehicle was excellent and I couldn't believe how fast they got the work done! We hoped that the car would be ready for the holiday weekend and to our surprise it was done a few days before! Thank you!!!
My car got repaired faster than I expected. Looks like a brand new car again!
Having to get your vehicle repaired is never fun. However, Abra really made my experience as easy and stress free as possible. From the customer service to the rental car etc., everyone was extremely friendly , very professional and so efficient. Thank you for making an unpleasant experience tolerable.
Thanks for the fast and excellent work on my honda crv. You guys are wonderful!!
Excellent and very pleasant in every way!
The people at ABRA are professional,courteous,knowledgeable,& help make a bad situation tolerable. I would recommend them to anyone i know. The service is fantastic along with the completed work. Thanks again ABRA AUTO BODY & GLASS.
The staff did a great job
This was the best experience for me. You guys really took care of everything. Thank you.
Your whole team provided fantastic service. Very clear communication, timely repairs. Thank you!
Very friendly people - receptionist was particularly helpful and very good at managing customers.
Thank you for giving information for process, being friendly by text AND in person. Thank you for returning my car to me with work well done. --and for vacuuming the inside!!! Yay!
Second time here. Guarantee good work!
John and Laura were friendly, efficient, and professional. My car was fixed quickly, and though I've only had it back for a few hours, it appears that ABRA has done a top-notch job with the repairs. I am pleased that I had the work done at ABRA.
No, I have none, I think everything is great.
Done on time. Staff very friendly. Was kept updated throughout the repair
Everyone I encountered at ABRA on University was terrific.
My car looks great and the customer service was awesome. I have no complaints! Thank you very much!
I REALLY LIKE THEY WAY THEY FIX MY CAR AND THE WAY THEY HAVE DONE. WHILE THEY WERE FIXING MY CARE THEY STILL IN TOUCH WITH ME.
Excellent service from bid to completion.
Excellent services and very professional people!!! I will make referral to family and friends. My vehicle was ready less than two days... I am very happy with the services I received... Thank you ????????
I spoke to Pat to schedule an appointment he was very helpful. He ended up being there and handled my case. iit was completed early!! I'm sure a mix of luck and great service on his behalf. Thanks
No problems. Everything went very well.
Great staff! They go above and beyond! My daughters keep bumping into things and Abra keeps making my car beautiful again. Thank you!
Nice job and communication. I wish would have put all panels back in trunk covering third row seats.
Lots of communication, done early, VERY friendly and helpful staff, car looks great. Hope I never need to see you again, but would recommend. Thanks
They were awesome. They even gave me a ride after I dropped off my car so I wouldn't need to take a taxi.
Loved the staff who helped with my car, job looked great and the team was very helpful.
This is our 2nd time getting our car repaired at ABRA. Both times, we've been very impressed and satisfied with the service.
Great job by everyone. Super friendly.
Superior Quality in the repair of my Ford SHO.
I Will recommend Abra to everyone.
Thank you to everyone at Abra
Courtesy, work well done, tremendous service
Abra does outstanding work!!
You let us know how far your going with repairs.
They did an awesome job with my car
My car came back so clean! Thanks!
Repairs looks greats. It went well and faster than I'd expected it. i was able to get my car back within a two days. It could of been only one day but Toyota sent the wrong parts. Abra kept me in the loop as to what went wrong, estimate time, when I can pick up my car. It was a really great experience and I wouldn't mind coming back again. Thanks again.
Vehicle Make : Volkswagen
Professional service and great looking job.
Thank you for taking excellent care of my car and communicating the whole time she was in the shop! She looks brand new again!
The estimate and repair process was seamless. I was kept in the loop about the process and the repairs were done in a timely manner.
Great job! Whole process was very smooth!
Liked how efficient they were and I appreciated the continuous updates
I had my windshield replaced along with rust repair around the windshield. The body and glass look great. I'm disappointed because the interior of my car is very dirty- like it wasn't cleaned after the windshield replacement. There is black glue? On the dash and everything from the dash to the front seats to the controls on the dash are covered in what looks like black sand. So much so that turning the controls on the dash now sounds like there's sand in them and they make a grinding noise whenever turned. I'm not sure how to clean under those dials. Not have I had the time this holiday to vacuum up the particles on my seats, so I'm sitting on an old towel while I drive. I have used Abra before and always been thrilled with the cleanliness of my car. This time I'm not. Is it possible to bring it in for a vacuum in the near future?
Everybody was very pleasant to deal with
Friendly, efficient service.
Repairs were finished faster than expected and everyone at ABRA was helpful and professional. I am very pleased.
ABRA did a really great job on my car. I love that they kept me informed every step of the way. Great quick work!
Pat Kearin did a superior job of handling my claim and explaining the process
Life is a bit hectic you never seem to to have time for anything was very happy to get my truck someone detailed the front filled the tires even cleaned my hub caps mad me realize how lax I have been appreciate all the extra effort
I made the right choice to come here. I'm very satisfy with the work and date they promise. Will go back to it in the future.
Vehicle Make : Volkswagen
quite quick repair? awsome?
Pat Kearin at Abbra, University Ave, St Paul Mn, went above and beyond my expectations. My rental vehicle wouldn't start and Enterprize said since I declined their 3.99/day extra insurance, they would not help me out. Pat felt it was not my fault and Enterprize had trouble before with this vehicle, so he came and jump-started the rental.
I got my car back looking brand new. Even the inside had been vacuumed.
I'll always recommend Abbra.
Thank you for incredibly prompt service.
Vehicle Make : Volkswagen
Timely, friendly, lots of communication.
I was completely impressed with the exceptional service and professional of the team. I was kept in the know of updates on a timely basis and treated as though I was the only customer. The was my first ever experience with an autobody and being apprehensive and inexperienced with the process, it was a stress-free ... Hassle free ordeal from a stressful situation. Thankyou! I have already been telling everyone about this phenomenal company!
Always did what they said on time
Thanks.May God Bless you Always.
Pat and others were polite and helpful.
Made it like it never happened!
Great service. Competitive pricing.
John Rucinski helped make this unfortunate event as painless as it could have been for us. Not only did he get the car completed sooner than expected, he helped us to see the smart decision to get it repaired rather than leave it with the damage and sell it. When we got our car back looking so nice, we can't believe we even thought of getting rid of it as it does have low miles. We are thankful to John and Abra for saving us from making a costly decision that would have probably resulted in car payments for years.
You kept me informed, explained the process and had great follow thru. Thanks!
John was fantastic - he explained the process and repairs thoroughly and in a manner that was easy to understand. Will definitely be returning!
Professional friendly and totally competent
Vehicle Make : Volkswagen
John did a great job of keeping me up to speed on where you were in the process. I was very appreciative of the communication throughout. I picked up my car last night and everything looks great to me. I'll keep my eye on performance over the coming days and weeks.
Yes but it was dusty in the back of the car
Very good service thank you guys.
They kept in touch had it done when they said and did a great job fixing my truck.
Great job. Happy with Pat's communication with me though out the process. Very happy with the final product. My car looks awesome. Thank you.
My car looks brand new again. Thank you so much.
Worst place ever didnt even do the work right forgetting to put pieces in there
It took 4 weeks for repairs to be completed and I'm still not certain that all the underlying problems with my car getting hit were fixed.
Did not repair all of the damage. I need to call and bring my car back. Not satisfied at all
Excellent job, and it was done right and fast!
Thank you. So nice to have things all taken care of at one time
Great. All went as promised.
I'm very happy what you have done and take very care of my car I'm definally recognize Abbra and pass your hard work and good job to all my family, relatives, friends and people who I know thank you
All expectations exceeded. Great communication
They were very nice and repaired my car quickly. I also appreciated all of the status updates while it was was being repaired.
The front office person, I believe her name was Blia, was friendly, knowledgeable and helpful.
it was a good experience and that took care of me will tell other people
They were really helpful and respectful. Very professional. I'll recommend them to all the people I know.
Thanks for your hard work and service! 10 out of 10!
My vehicle was not ready for pickup with regards it was not cleaned nor detailed. The clear bra was applied in a hurry. Passenger mirror was scratched. I will be returning 18 May 2015 to speak with John. I did speak with Steve Hanson 16 May 2015 with my concerns and above information. In my humble opinion the treatment of my vehicle and myself is unacceptable.
Team is easy to work with . Charlie is great.
Thank you for fast professional service ????
Abra was very thorough and helpful every step of the way.
Abra made repairs very easy to navigate w insurance. The work done on my car was thorough and great. Not only were they done faster than they'd anticipated, but they cleaned my car for me! I was not expecting that. Also, staff were very kind, friendly and helpful.
I was very surprised how quick the repair was and thank you for that. I also was surprised and greatful that my car was cleaned and vacuumed out that was very nice. I would definitely recommend ABRA to others for their repairs. Thanks again!
The team did a fantastic job of communicating clearly and regularly. I appreciated their help through the process.
Really great experience! All the staff were extremely friendly and helpful. Cleaned my FILTHY car interior too!
U guys were fast! Efficient! Cleaned my car up beautifully! Thankyou!!!! I would use u again and recommend u! Very very friendly service!
Will you be notifying me about my insurer's communication with the party that hit my vehicle and my consequent entitlement to a refund of my deductible?
I was promised my repairs to be done in 4 days, they repaired it in three. Awesome!!
Wrong phone number you are texting to.
John was great. Very satisfied