You did a great job for me.. thank you
They bent over backwards to accommodate me in returning my car. They stayed open 15 mins later waiting for me to get there after work.
I appreciate the messages coming through text. This was a very seamless process. Having Enterprise right there for rental worked great. Geico handling all the insurance made everything smooth. I have to say that it didn't feel like 3 different companies working together. Excellent job!
I loved the overall customer service experience, I was contacted with updates and even got my car back sooner!!! Fast, efficient and friendly!! Love it
A first class experience! Many thanks.
Appreciated all the communication. Car looks great!
Very well informed throughout it all
Outstanding work. The repair area looks brand new.
Very fast and excellent service by staffs of Abra!
Great job! So fast thank you so much. Having it cleaned was an incredible touch that I really appreciate so much.
Abra was great. The geico rep was a pain.
Everything was so quick and efficient. Never thought getting my car fixed would be this easy.
When i dropped my car off, my windows were spotless. When i picked it up, there were splash and smear marks all over the inside of the windows. I had all exterior damage, so not sure why you felt the need to throw a dirty rag on my window. I could tell you didn't touch the interior mirror because it was still clean.
I specifically noted that my steering wheel was pulling to one side after the accident, but not before. The estimator said it's just an alignment issue which was surprising to me.. why would impact make alignment off that much. After initial repairs were completed he called me saying suspension was damaged.... he said they have the parts and it will be finished tomorrow. He failed to call me so i called before close asking if i could pick it up. He said that it will not be done and he would pay for my daily rental. I am under 25 so rentals are very expensive for me. I saw no payment or credit on my invoice.
I was happy with the service and the repair.
We were surprised by the quality of the service, thank you!!
Abra took care of the car and worked with insurance all while keeping me informed. The staff were all pleasant and nice to work with.
I like the way Jeff kept me updated on my vehicle to let me know what was going on when the parts were going to come in and when the car was going to be ready. When you're dealing with a place that provides professionalism how can you go wrong. Thank you.