Great communication from the receptionist to Jorje. Friendly, efficient and quality work!!
This is the second time I have taken a car to your shop. I am totally satisfied with the workmanship and professionalism. Thank you!
Did a great job thank you!
I just want to say thank you for you guys did a great job on my car is not the first time I've been there before that's what I keep coming back to Abra auto body & glass that's why always l recommand for people to come work done ....
Good communication, they where willing to give me a ride home instead of letting me walk or pay for a ride. Car was clean and even vacuumed out when I picked it up.
Great job. Completely satisfied.
First time using you and very impress with the professionalism and courtesy of your staff. I mainly connected with the Front Desk attendant and Marquita....
Car looks good to
Other than the slight delay in the finish due to a late discovery, my car was completed. I appreciated that the Abra team kept me in the loop throughout the process and did a wonderful job repairing my car.
My car appeared to have been detailed and it was a very beautiful thing. It was clean and dry - it snowed in MPLS early that morning. The repair work was great and the staff is marvelous. They kept me abreast of everything that was happening by email and voice messages. I was amazed at the job that they did. If I ever need body work performed again, I will definitely go with Abra. Loved the experience.
Thank you very much to all employees.
Great follow up and updates. Got it done on time. Love the fix.
ABRA did a great job at keeping in contact and completing my vehicle in time!
Repair was done on time.Thank you!
I'm glad they kept me up to date on the progress of my repairs and let me know how it's going. Very friendly staff and even stayed a little late to make sure my car was given back to me the day they promised
Professional, polite, positive with all the work done on the car, and I was completely satisfied with all the work done.
Jorge was an excellent communicator about what was happening with the repair. Laina had a very customer-centered focus. The whole process went very smoothly from my point of view, even when there were minor challenges on their end. Thank you!
Very professional and cordial. Were able to accommodate a tight timeline around the holidays. I hope not to use them again but if I have to I would definitely come back.
The team did a wonderful job! Although a few comments I have is that the inside of my car smelt really bad of paint (which is something I suppose I expected but it would have been nice if it was aired out a little). Also if a car is sitting out in the cold a few days after it has been repaired it would be great if the team would start the car daily and let it run for 10 minutes that way if someone couldn't pick up the car for a few days that the car would still be able to start right away.
Friendly and helpful service from all involved, great turn-around, good communication about my vehicle's status, quality work. Would recommend to any family or friend.
Well I'm glad because it's the first time I used your service and I like the way you done the job and the way you treat me, from the beginning to end, everybody very helpful and keep me informed about how the process was going on, thank you for your help,
Satisfied for the most part with a minor exception that when it got dark I did not have any interior lights. It may be just a switch that I need to tune on, but it should be standard that the interior lights come on automatically. Should I find anything else I will let you know. I have learned that when you find one thing there may be another, maybe another.
Everyone was so helpful and always kept a person in the loop of what was going on with my vehicle! Very satisfied!
All employees I met were very nice and answered all my questions.
I was completely satisfied with how fast and how good the work came out, you guys did a great job !
I would give you a 10
Sincerely, Russ Wyman
I need to come in for a couple tweens, but could not be more satisfied with the way you treated me and my vehicle. Thank you!!
Bonus points for detailing my interior!
Vehicle Make : Mitsubishi
The Bodywork looks well done however my class is still not repaired I'll be calling to check on that tomorrow
Friendly and extremely fast!
Thanks for figuring out a way to get the new bumper attached, and for finishing it Friday.
ABRA in Fridley did an awesome work on my car! The **** is truly an artist to make the front and back bumper match so nicely while working with grey matalic paint.
Teresa, Camille and Leyna were very professional, attentive and went beyond to ensure my car color was correct and I was personally satisfied with the results. I appreciated the regular communication on the car progress and answered all my questions
I am pleased with the results. Thank you!
I am completely satisfied with how my car, came out, and everyone was very personable, and would recommend Abra to all!!!
Thank you so much for fixing my car. I appreciate everything and I can't thank you enough for not only fixing the problem but also cleaning and polish my car.
Again thank you.
You guys are awesome,thanks for doing a good job.
I'm very happy with my car fixed. You guys do a very good job.
Very good job thank you guys so much
Amazing. One day and it looks great.
General manager made sure everything was taken care of and completed to my satisfaction.
Vehicle Make : Volkswagen
Everything was perfect from the work done to the customer service, they called frequently to let me know the status on my vehicle
I was very glad to be updated regularly. The car looks good. There is still a paint smell, but I understand that it was repainted the day I picked it up.
I loved everyone I spoke to here at the fridley location. My car looks wonderful thank you
Jorge was great to work with! He kept me updated with the repair status and the work looked great.
Friendly, informative staff
You guys did a wonderful job!!! Not only did you do a good job on the body work but you cleaned the whole car inside and out,thanks very much.I will recommend people to your business.
Great customer service and a great job done on the repair!
Vehicle Make : Volkswagen
Great experience from estimate through completion. Staff was knowledgeable and courteous. Repair was completed in less than expected time. Car was beautifully detailed at pickup. Technician on final inspection was excellent at describing work completed. Highly recommend to friends and family.
Job was completed quickly and professionally. Thank you. Lynda
Job was well done and looks good. Turn around time was quicker than expected. I did have to bring it back to have the door molding put on straight but not a big deal.
Had to make minor adjustments to tonneau cover so it would latch closed correctly and there is a light scratch in the middle of it that I don't believe was there when the vehicle was dropped off.
Jorge was great n the desk lady n enterprise
Thank you for a great job done in a timely manner!
terrific customer service. We appreciate it.
Everything looks to be done quite well.
I am absolutely thrilled with the service from Abra! The process was quick and seamless. They even made calls to ensure my rental car was on route to minimize my wait time. Was informed daily about the status of my car through both texts & calls. Damage was repaired perfectly in just 2 days, making it seem like the accident had never happened! Car was returned washed & cleaned inside & out. Hopefully won't ever need accident repair again, but if so, I'll definitely head back to Abra!
I was well informed through the process from start to finish :-) Thank you
Good service. Beautiful outcome.
The ABRA that we visited, the staff were really courteous and patient. Kudos to Camille who handled our repair. She kept us posted on the progress all along the way.
You are all a well oiled machine. There was communication and kindness. Done in a day. Great job all the way around. I would definitely reference this place and location . Thank you soooooo much !!
Did a great job and quick
Things went smoothly - it was helpful getting the email updates. There was a little confusion on which phone number to use, but that didn't make a material difference. My Yukon looks great!
Great customer service. Exceptional service on updating me daily on my vehicle.
You guys are amazing! My car was done in less than 2 days! Will definitely recommend your service to others!!
Everyone was friendly from day one with laina to the end with Theresa. Very customer service oriented.
Friendly people who know how to do their job and do it well.
A tab on the rear cover was not welded back on and discarded. It does not seem to be vital to the integrity of the rear cover. Overall nice work.
Abra went above and beyond getting my car back to me in a timely manner. They also kept me informed with call and texting updates until my car was completed.
Excellent public relations work on keeping me posted about my car! All staff members were informative and helpful! Special thanks to Jorge for the original late hour, end of day estimate to get my attention of good service. He remained my rep through the whole process. I will recommend your shop to others!
Very efficient! Car was done quickly and kept up to date with work progess. Car was cleaned inside and out when I picked up. thank you.
They were all nice & kept me informed of the status of my car. It was quick it only took a couple of days to be completed.
Great experience, I was fully aware of what was going on with my car. I was kept informed all the way. Even with a little bump in the middle with insurance coming in at the last minute, the car was still finished when initially promised
Team was very informative and helpful in getting me back and forth from the shop to my apartment. Car looks great and since I have autobody experience I do know what I'm looking for!
Vehicle Make : Mitsubishi
Great customer service and repair work.
I'm so happy that my car was returned washed and vacuumed and the quality of the repair was superb. The rides home were helpful.Good prices too.
Quality work done according to the predicted schedule. Everyone was courteous and professional.
Everything went really well but when I got home I notice that the left side mirror was not fixed. There were scratches on it still, and a little crack. I called them but the person went home for the day so they said they'll contact me the following day. Otherwise, everything was done in a timely manner and I was updated often abut my car.
Vehicle Make : Volkswagen
The repairs were completed days sooner than I expected and the car looks like new! And clean too!!
My repair was done faster than expected! :)
Very good about providing updates, greatly appreciated! Also, completed in a timely manner.
The paint job is so well done that we can't tell where the old and new meet,
What a pleasant surprise to have the car returned so clean.
Very professional, completed work in a very timely
manner, treated me very special during the entire process- appreciated being referred to by my first name, workmanship was excellent!
The staff is always professional but personable. the quality of work is always super, and its nice to get the email updates on the progress. Great job!
Nice job and great customer service
I was in to
Much of a hurry to get repair done.
I should have gotten a written estimate
The repair was a little higher than expected and that was my fault.Am completely happy with ABRA. Ken
Quick and easy process and everyone helped me with questions I had. Great service!
It looks as good as it did before the damage was done.
Speedy fast.. Wonderful job
The staffing there are a great help and always such a good attitude! They explain everything really well and get back to you like they say they always do.
Everything was fine except when I went to pick up my car my battery was dead so I couldn't drive the car home. It was after hours so I had to get a ride home and back to jump my car so I could get it home. Very disappointing.
Great job. If anything can be improved than it is the commitment to when the car will be done. But I liked the fact that I received daily updates.
Done very good job.I do not need to wait very long.
Every aspect of having our van repaired with you guys was "above and beyond". Everyone was very knowledgeable, friendly, professional, and communicated very well.
I am very happy with the resultsof my tepairs. Although there are still some parts that need to come in, I wasassured they will come out and put them in my car so I wont have to come back to the shop.They kept in contact and were easy to work with.
The email alerts were very helpful but when they said my car was available on a certain day, it was then frustrating being informed that my car was not going to be ready for 3 more days.
Well trusted. .great job! !!
Thanks for doing a great job on my sonic
I was kept informed through the whole process. Very professional and courteous. Top notch service during a very stressful time
it is rare that we get perfect service in today's world , you guy,s and gal,s nailed it ! BE PROUD ,truck looks great and i am very happy!!! , keep it going Abra of Fridley GREAT JOB James T
everything went well. updates were nice.(phone & e.mail)
Fast and quick turnaround time. Awesome results.
You were good at answering my questions.
A very special thanks to the mechanic for doing an amazing job. Also, thanks to the service representative for keeping me informed on the progress and expediting the work. By far the best experience anyone could ask for.
I was impressed with every aspect of my experience with your company .
The workmanship was excellent. The service was excellent. The car was in excellent condition when I received it I was so surprised and pleased to see that the interior of the car was clean as well as the exterior. I certainly didn't expect that. Thank you so much. Also, I would truly appreciate that you were willing to deliver my car, and have someone following along and then picking up the man who drove my car to my house. That was an unexpected bonus. I absolutely will recommend you to anyone who needs bodywork, and tell them about all The fine service that I received. Thank you for making this repair so painless.
Sincerely, Patricia Robinson
They delivered before expected and kept me informed every step of the way. The best I have ever dealt with.would go back there in a minute.
You guys did a great job fixing my car and I loved the fact that you detailed it as well. I wasn't expecting that
Thank You. Our car looks like it was never damaged. You finished much faster than we expected. Additionally, thank you for the help with getting a rental car arranged. It was certainly evident that you go out of your way to be helpful to customers and that did not go unnoticed or unappreciated.
Great communication and service.
Kub Vang and his entire team did an exceptional job of fixing my car. They were professional, kind and made the process easy and pleasant. I appreciated receiving update emails and phone calls. Thank you for everything!
The staff was great, and the car was finished faster than I expected.
ABRA went above and beyond for me, I will return to this location if ever needed, and will refer them to all my clients, friends and family members.
My truck was finished earlier than expected. I chose Abra from past experience as well as recommendation. Happy that I made the right choice.
Quick and thorough review of the process.
The abra team was super personable and very helpful! My car looks great as well so I would definitely recommend them!
Job was done quickly and painless, would definitely bring vehicle back.
Communication was great. Staff was friendly and welcoming. Great service!
My truck looked great, was done very quickly and without any issues.
We are very appreciative that we were updated frequently as to the status of our repair, that our vehicle was done early, and that the final price came in less than the estimate. We had one of our children due for surgery the next day, so this was an exceptional blessing to have no need for a rental car.
Vehicle Make : Volkswagen
I was very pleased with the way I was treated by everyone at ABBRA. They were all professional and gave me updates on how things were progressing with my car. Thank you to Lena, Rob and Therisa I was in good hands and will use ABBRA in the future.
They were able to provide me transportation at no cost to me as a Courtesy while My vehicle was being worked on. This Was very much appreciated and needed. Thank you
Keep up the good work, I have some issues after my car was done but you guys took care of the issues. Awesome job, you guys do care to be the number **** repair place cause you care about your customers. I'll recommend you guys to people, thanks again Fri the great job.
Awesome speed, service, and friendliness. I couldn't believe how fast and easy the entire car repair process was!
Great job, fast and profecional work. Thank you.
Very professional service.
Camilla was very friendly and kept me up to date with the progress of my repair.
Camille was great. The only thing that could've been improved was getting more detailed info on pick up time. Otherwise job well done!
My vehicle look new. Thank for clean inside of my vehicle. I am glad my vehicle is getting fix from hail damage! Abra did a good job.
Team was very professional and timely in repair work. Liked the text updates on projected completion dates.
The service was great; quick, nice, helpful, thorough. My car looked as good as new when done. I came back because the last time I was here service was fantastic and I was not at all disappointed. Thanks! :) -Jean
This is the second time I have used ABRA and once again they did an excellent job on my vehicle!
Beautiful Job! Can't even tell I had damage to my vehicle. Work was done IMS very short time. Very helpful with my rental car coordination also .
Every one was great. They kept me up to date with the status and everyone was friendly
Got fast, great service, thanks.
I was very happy with the work and the customer service. Everyone from Abra was amazing throughout the process. My windshield washer fluid leaked when I got it back. They had me bring it back in and had it fixed in 15 minutes. They apologized for the inconvenience, however, it wasn't that bad at all. I appreciate that they took care of it so quickly. This was the best experience I have had with any vehicle.
Fridley ABRA was excellent to work with!
Inspected more closely when we arrived at home.
Everything looks great....job well done.
Thank you for getting our van finished ahead of schedule.
Will definitely refer others????
Vehicle Make : Volkswagen
You are a great team of competent and caring professionals. Thanks for making me feel like a valued customer! I am very pleased with my car!
Professionals! Everyone at Abra is very easy to work with. Very professional and the resulting work excellent! Thank you for your wonderful work!
Vehicle Make : Mini Cooper
Thank you. The car looks great!
Exceeded my expectations! Thank you.
I was very surprised when I got the call saying my Jeep was finished and ready to be picked up. When my insurance company came to check the damage there told me the repairs would take at least 9 days to complete. So I'm happy to say I not only have my baby back. It's also a whole lot cleaner inside and outside than it was when I dropped it off!! NICE!!
Fast and easy. Took care of all the extra paper work with the insurance company.
Great job at keeping me updated throughout the process!!! Great job!!!
Excellent speedy service. The car looked great. I could not ask for any thing e
I received excellent service throughout the entire process. I was updated everyday from drop off to pick up of my truck.
Looks beautiful! Excellent service.....Camille was super!
Nothing could have been better. Thanks
Good fast service. Provided numerous updates on the procress
Everyone was great! Teresa and Camille were awesome. Loved the text updates too. Done early! Looks great! Nice job. Thank you!
I have always used Abra when needing repairs done on my vehicle.
They are always looking out for the best interest of the client(s).
My current repairs were excellent and I was always kept abreast on the process from beginning to end, which I greatly appreciate.
Rob and the staff were courteous and attentive.
The whole process from getting the estimate to getting my car back went smoothly. I received status updates so I knew how everything was going. The car looks great now and the repairs were completed sooner than I'd originally expected. Thanks for the great service!
I had great service and got Mt car back when promised.
Real fast and on time
Everyone was so nice and they did an excellent job!
the service was amazing the job was finished much sooner than I had anticipated Camille was friendly and kind and helpful the receptionist was very helpful I would definitely go back and I would definitely recommend Abra auto body they did a great job
I especially liked the updates on my phone. Job was done quicker than I thought it would be. That made it a lot easier on my family.
Everyone was thorough and efficient
Thanks to Abra my truck look like nothing happened.
Everyone was wonderful! Thank u!!!!
The staff at Abra in Fridley were courteous, helpful, and did an amazing job on my car. They totally exceeded my expectations and if I need body work done again, I will certainly come back to them. Kudos for a job well done!
The regular updates by text and calls were great, and I am very pleased with the outcome of the body work. Thanks
Your communications and checking with me were very thorough. Thank you.
Vehicle Make : Mitsubishi
Veryone was very helpful and pleasant to deal with.
Very good and done on time
Car looks like brand new. Easy to work with, thank you for the convenient after hours drop off service and also delivery of the car to my home. Completely satisfied excellent work
I was able to get an appointment soon and at a convenience time, and the car was repaired in a reasonable time.
Camille was great. Very happy with the service.
I was amazed by how fast my car was fixed and I cannot even tell someone hit my car! I was above satisfied with the service, the updates, and the work that was done!
I've been there twice already and I love the work done well. Thank you.
The work was completed ahead of schedule with courtesy and thoroughness. I wa very pleased and would recommend. WHM
Vehicle Make : Range Rover
great customer service and great work I'm completely satisfied with the work you did on my truck
My car repair looked awesome not to mention how clean my car was inside and out. Not sure how they got my rubber mats so clean I want their secret! After a very stressful day I was running out of time and energy your employees helped me check my rental in so I didn't have to drive it back,,saving me time and peace of mind. I appreciated it very much.THANK YOU!!
Still have a few things to look at the people were great
Super service, very professional my car looks better than it did before the accident. They even put my seat back to the same position
Great communication during the repair process. Fast and quality repair work.
Vehicle Make : Volkswagen
The service was great and fast and the car looks great.