Process was easy. Great follow up and updates. Integrated service with rental, GEICO and repair in one stop. Personable team. Would definitely refer to friends and family. Thank you
They were easy to work with, professional, and got my car in and out within a couple of days. Jim explained the work that was done, and contacted me before and after the work was completed. He was awesome to work with. I would definitely recommend this Abra location.
I am so happy with the customer service & auto body work that was done on my car!!! You guys are awesome & I definitely will recommend you to others. They even detailed my car!!!???????????????? Oh and they completed the work in a very timely manner and also kept me updated with texts through the whole process...
I rate everyone a 10.... job well done and the car looks good
Tony is Awesome! Very communicative and overal excellent satisfaction. Thank You.
I have no complaints! I wrote my Insurance agen & told him the same thing!
The staff is always nice and helpful in every situation I've ever been on
Communicated cost clearly and completed service timely
I will be calling tomorrow. I am not happy with the paint job at all. There is overspray inall of the black accents..:needs to be fixed
Outstanding job! Expeditious and professional service. I'm 100% satisfied ????
Kari at the front desk was great! Natalie was super sweet and even the guy that brought my car out had a smile on his face. I was told my car would be done between 5:00 and 5:30.at 5:25 I was out the door and in my car. I got home and realized I left my paper work from Hertz in the console and called , Kari said don't worry I will go get it right now and shred it. You guys are top notch! Good job Abra! I will send anyone I know that needs car repairs to you. Kudos, customer service has been lost, not with you guys! Good job!
Everyone there was extremely friendly and helpful! I appreciated the updates and especially the fact that my vehicle was done much earlier than expected! I felt like my vehicle was in great hands and that I could ask any questions at anytime and know I was getting the truth. I'm beyond happy that I choose ABRA and will always come back should the need arise! I'll also be recommending them to everyone I know! Thank you to everyone there and know you're greatly appreciated!
Tony at the East Bloomington location was fantastic - very friendly, great communication, and excellent service!
Excellent customer service and workmanship.
Work was completed well before estimated date.
Vehicle Make : Volkswagen
Great job. Hopefully it all holds so I never feel like I should amend this.
It was a pleasure working with ABRA the service was excellent and done rapidly and the customer service was exceptional, receptive, answering questions and being very helpful. I will highly recommend ABRA and would not hesitate to go back if I have any needs in the future. Wonderful outfit with very caring professional.