Upon pick up, a door moulding was loose and hanging from the door bottom. They repaired it and was still not fixed. They needed to replace clips then re install moulding.
Why return the car to me without a walk around?
Staff was very gracious in repair request.
The customer service was amazing, I like it how Mike Anderson were communicating with me, awesome jobs
Vehicle Make : Mitsubishi
Well, the staff and the rep were very accommodating and friendly. The quality of service was great thus far. I would definitely recommend to others and return myself. Thank you for the great service.
Excellent service! Efficient, positive, could not have been more professional. Thank you, ABRA!
Excellent from start to finish. Nice work, kept us informed, got the information from the insurance company. We are very pleased.
4 text messages in first 3 days. Then none. Notified of completion via email. At pickup employee states my voice mail is full (untrue). Ask to read back my phone number. He reads it back incorrectly. I point out the error. He changes the subject.
Chad Evans, from the Eagan, Minnesota Location was very professional and courteous when I took my crown Victoria P71 to have its bumper repaired. Him and the team there went above and beyond with the service they provided me.
Done well ahead of promised time. Great experience.
Provided excellent communication about vehicle progress
Went smoothly, easy experience.
Everything went smoothly.
I am glad that my car was happy there.
The Eagan Abra team provided excellent service. I am thoroughly impressed.
The staff at Abra was polite and helpful! They finished my van more quickly than expected. Thanks!
Yes. Abra did an amazing job. Will always be my first choice to get any car repairs done.
I appreciate that the work was completed before it was scheduled to be done. The company communicated with me in a timely way as well. I would certainly return for any further work in the future and thank you!
Great service. Felt like i was their only customer
Justin went the extra mile, greatly appreciated!
Such friendly people who show they love their job.
Mike took care of my vehicle and kept me updated along the way.
Highly recommend Abra to other people
The work looks as good as new, and I'm so grateful it was finished in less than two days, too. Thank you!
Abra did an awesome job on the repair. I appreciated the communication updates throughout the repair. I especially appreciated how clean my car was, inside and out, when it was returned to me. It even smelled good! Thank you Abra in Eagan MN for an outstanding job!!
The defrost does not work on the rear and side windows. They were working before I brought the 4-Runner in for work. Also, the left rear tail light is not flush with the rear panel. When I called, I was told to take my 4-runner to a Dealer. I have placed a hold on the credit car I used to pay for the work you did. This is BS
I give the ABRA Auto-Eagan location a 10.
Great customer service very friendly staff.
Vehicle Make : Volkswagen
Great work and great service
The car looks awesome. It took 2 weeks which I think is a long time but they had to reject several pieces of glass before they were satisfied with the product. Mike Anderson did an excellent job in communicating with me through all of this. I would recommend Abby's and Mike again.
I like the text messages that kept me informed.
Loved working with Mike!! Quick and helpful!
I appreciate that my insurance works with them to insure I am in good hands. They have good communication. Chad gave me an estimated completion time, and he finished on the projected day. Abra calls & texts with the updates.. Also, I like how they put a 10 year warranty on their work. It assures me that quality work has been executed.
Very happy with the results! Thank you!
It was fast and complete.
Great communication via phone calls and text messages. Good job
The bill came to 100 More than what was verbally quoted to me last week! I will not be back and will not recommend to anyone!
Very friendly staff. Kept me updated and I felt like that they
Knew what they were doing. Awesome customer
Service! Keep up the great work!
You did not meet our expectations. Cost and timelyNess were not met. I will not recommended Abra and will request our insurance company remove Abra from recommend repair specialists.
Very good work, done with good manners, kept well informed and completed in time. Thank you.
You kept me up to date with progress and did a fantastic job!
Prompt, professional, good quality work.
Thanks to Mike, did an excellent job, was respectful and always with a positive at attitude.
Vehicle Make : Volkswagen
Car was ready when promised, even earlier.
Everyone was polite and helpful. It was a good experience.
Yes, and Mike Anderson who took care of me was very considerate and punctual in the process. Also I appreciate his arranging at no additional cost taking me home and back. I recommend you highly because both of the work and personal attention also br the receptio ist, Jennifer. You fixed my car that was attacked by a squirrel we think. Roman Paur for Dona Vanoni
Your team did a excellent job on our car. We are very pleased with the outcome of the work done. The car looks Beautiful. Thank you very much for a job well done. Sue & Herb Davis
Excellent service. Chad worked with me and he was just great. He updated me on the progress of repairs and was very courteous and professional.
Great job done. Chad was very thorough and professional
I discovered that I am missing a personal item from inside my vehicle.
My rims have some sort of oily debris on them that wasn't there when I dropped it off.
The interior was not as clean as when I dropped it off either.
From what I have seen so far... the repairs look good!
Justin went or of his way to meet our needs!
I would would recommend them to others. Thank you team for a job well done!
Great job as usual. Have always been satisfied with the service
Everything was great! Thank you!!!
Great job! They were very helpful.
Constant contact via text and phone calls was appreciated and very professional. Impressed and happy
Great attention to the complete aver all attention to the overall spear of my speared rod mydurango when I picked it up.
Work was completed timely and the car looks great
I was completely blown away by your customer service person Chad. ABBRA completed the job ahead of schedule and did a great job.
Very nice job as always. Thanks
Exceeded my expectations. Quick, easy and did what I wanted. At right price.
Excellent service - The crew was very friendly and the work was done in the time frame they promised.
I would not hesitate to recommend Abra to anyone in need of collision repair.
The device was great. I was updated on the progress, every couple of days
Totally professional and job well done!
I'm very satisfied this service with abra.
The staff (mike) was very helpful. Answered all my questions. Most of all, my cars looked beautiful and clean when I picked it up. Abra - Eagan rocks!
Justin was very responsive and professional.
Everyone at ABRA was thoroughly professional and helpful during a particularly stressful time. In addition to that, my car looks great and runs beautifully!
They got me in very fast, did a great job, awesome experience, thanks so much!
Vehicle Make : Range Rover
They did a very nice job and communicative along the process.
Great work, friendly staff and fast!
I love all text messages and staff were really respecfull, good explanation about all repairs for my car, and finished in a good time, early that I was expected. Thanks Abra Staff, job well done.
Chad did a good job keeping me informed as to what the status was on the repairs. The car was done sooner than I expected.
Very efficient and job well done
Good job!!! Everything was done that I expected!
Got me in very quickly, kept in close contact with me to keep me informed as to the progress, staff was excellent
Excellent service. Great turnaround. Completely satisfied.
Everyone was so friendly! I appreciate ABRA and your customer service. Chad delivered everything he promised and my car looks amazing! I will refer all my friends to the Eagan ABRA!
I had a time limit on the repair because of a vacation and they went out of their way to make it happen thanks for that
I dropped my car off at 8 in the morning and my car was completed the same day it came in. Very fast service and friendly staff that are willing to help.
My car looks amazing! Pleasant experience all around thank you Mike Anderson and all those who worked on my car! To the person that vacuumed and cleaned my car awesome job!!!! Was like driving a brand new car!!!!
Great. Quick. Clean. Very pleased
Service was great and the repair was 100%.
Justin did a great job on my car. A+ work.
Mike Anderson made a very stressful and depressing situation with my truck damage into a good and happy experience! He made me comfortable every step of the way! The repair work and painting was showroom fabulous and the job was completed ahead of schedule.
Glad I chose to work with Abra - Eagan.
Thank you Abra and thank you Mike!!!
Looks great, they did a wonderful job.
Thank you Justin for helping me out with some very minor follow up concerns, and to the paint/body tech who came out and assisted as well. Wonderful shop and staff, very quick service!
Awesome staff and service. Great communication throughout the process. Thanks!
I especially loved that you cleaned the inside of my car!!!! Hadn't been done in a long time. And oh yes. The body work looks great!
Done on time and the repairs were perfect.
Grad service done I a timely manner
Great job and interior of car was superbly cleaned
Friendly, efficient and very good work . I liked the status reports too.
For 14 years you guys have been the only place I bring my car. Jeff and Jen at the Eagan Abra - you were both great. Thank you!
Car looks great! Very professional service
Great job! Thank you very much.
Everyone was polite and very helpful. I enjoyed working with Mike Anderson.
I'm very satisfied with the repair job you have done to my Homda.
Thank you !!!
Everyone I worked with was friendly and helpful!
Team made the process VERY easy. Job well done.
Justin was awesome! He kept me up to date on the repair of my car and was always available when I called. He made getting my car fixed EASY and it looks fantastic! Thank you!!
It was a very pleasant experience to work with Jeff. I am satisfied with the services.
Car looks great. I loved the fact they detailed my car. That was a great surprise.
The best customer service and the car looks great!
The process was very smooth and everyone was very accommodating.
I would make one request that the local store has control of the automated texting. I showed up for the vehicle because I received a text and the car wasn't ready. The local store said they have no control over the text message.
Great repair done in record time.
Great customer service and very friendly staff. I will highly recommend to others.
Very helpful & great work, very professional.
Excellent , polite, professional service. Everything done as explained for the quoted price and finished ahead of schedule. Will use again and recommend to others.
Very friendly, helpful team. Felt comfortable with all the Abra associates that gave direct service.
My car looks fantastic! The team at Eagan ABRA was great to work with and I appreciated the daily update.
The repairs were completed ahead of schedule with great communication throughout the process.
You guys are reliable friendly open and always do a perfect job many thanks
Bro(Bru). Just. Carlson
Mike did a great job! Very fast service. Everyone was helpful and friendly.
Everything and everyone was fabulous and the communication was wonderful. Will definitely recommend to anyone needing service. Thank you!
Very pleasant experience. Everyone treated me nice. I would recommend my friends to go to ABRA.
I was extremely happy with the service provided. Not only was my car taken care of, they also cleaned it which was a huge surprise!
I hope I didn't need glass repair my car was in for body repair
Vehicle Make : Volkswagen
They made the whole process easy for me. From the drop off/pick up of my car to setting up the rental car pick up for me. The staff was also very accommodating and friendly.
Everyone was very helpful and friendly. The car was done on time and it looks great! Thanks!
It was a perfect and timely job well done. Thanks
Keep up the fantasticwork!!
Great shop in Eagan. Mike worked with my time schedule, was available for calls & notified me every step of the way
Thank you for a job well done. You guys rock!
Professional experience from the start to finish, we were kept informed through out the process...I have used this location on four different occasions and been satisfied on all there work and customer service . Thank you!! Brad Larson
The service work was completed in a timely manner.
Car looked great! Getting detailed/ Cleaned was a nice touch.
Jeff clearly explained the process. The phone follow up was good.
Vehicle Make : Volkswagen
Very impressed with the quality of repairs and the communication.
The speed of the repair work was also very impressive.
A good experience under the circumstances.
I would recommend you folks to anyone with a repair need
and will call if I ever need help again!!
Friendly and helpful staff. Nice work on car.
I really appreciated how quickly I was able to bring my car in. They made it easy and convenient while providing excellent service!
Great team here, and Mike was truly awesome and professional. My repair completed in time and I was very satisfied.
Truck looks great and repair was completed early.
Great work and speedy service! Thank you!!
Great job, you made the whole process very easy.
Great work, Mike kept me apprised on the repair on a regular basis.
I couldn't tell where the person that hit me that messed up my car. You guys/women did a fantastic job! Thank you,Thank you,Thank you
Justin has been exemplary every time with follow up communication and complete follow through. He has excellent customer service skills. He made the experience very positive.
Abra did a great job repairing my cruze! Chad was also, a provided fantastic customer service!
Very supportive and professional team. They squeezed me in for both an estimate and repair. I'll definitely be back if I need glass/body work!
This is the third time Abra had done work on cars for my family. You guys have always done good work. I got my car back and it looked new! Also the updates during the time of service are awesome!!! Mike, Chad and especially Jennifer at the Eagan location are awesome!
My car looks brand new! The icing on the cake was vacuuming it for me. I have a 13 y o who eats in my car all the time. I've been lax about keeping up with the vacuuming, so this was a treat.
Also, Abra was amazingly efficient. Both my check-in and check-outs were under 15 minutes. I would heartily recommend ABRA in Eagan,MN. Great experience!
My car looks better than before. The entire process was smooth and painless.
Vehicle Make : Volkswagen
Awesome job. Very fast. Customer service was great
Vehicle Make : Mitsubishi
What a nice surprise that my car was washed and cleaned on the inside along with the quality repair
Great job I am satisfied
Team was great! Even buffed out a scrape on my car for free! Detailed the inside of my vehicle which was completely unexpected! Glad to have my car back.
The customer service and the updates on progress was the best!
Great job, my car looks great. Service was great and kept me in the loop about progress.
I only needed minor touch-ups; headlamp restoration and a trim panel re-attached. The person I spoke to informed me that they were booked out a while due to recent weather. However, after hearing the work I needed done, he squeezed me in, and I was able to get the repairs done before a trip I was taking 2 days after. I really appreciated it, and everyone was very nice and friendly. It was a very positive experience and I will be back if I have any future Autobody repair needs.
Vehicle Make : Volkswagen
Great service and staff!!
Kept me well informed about the progress of the repair. Body repair was done well and I'm very satisfied.
Jen and Justin did a great job with keeping me in the loop and working to get the job done efficiently. Thank you to both.
AT this point it has been a good experience. I have just driven the car a little and picked it up in the dark but at this point everything looks and works good.
Great service!! Speedy quick during the holidays.... Car looks perfect
Keep up the good work. My car looks great. Thanks for cleaning up the interior too. Really appreciate it. Merry Christmas.
Repair looked great! Wasn't expecting a wash and a clean inside and outside of the car. Was a nice surprise! Chad was very personable. Kept me informed and was great to work with. Wonderful experience.
Team was very helpful and friendly. Went above and beyond.
I really don't have words how I was happy every time I come to your company to fix my car and at the same time I want to appreciate specially Jeff who is more than a brother and listens to you very carefully and fixes my car just even more than the way you I wanted which makes me very very happy
Excellent service. Chad was very helpful.
Chad was very thorough, the workmanship is awesome and I will highly recommend ABRA to anybody I know that needs auto body service. Thank you for restoring my Chevy! I think it looks better than it used to!!
You guys ROCK. Happy holidays to you all.
A experience, keep it up.
I was very pleased with the overall experience
The Service Manager is very nice. I will give him a 9.
Everyone was very pleasant and accommodating. They kept me informed of my cars status throughout the whole process. Very satisfied.
ABRA is very lucky to have employees that are so awesome in customer service, it is very refreshing. not easy to find these days
This was my third time having Abra to fix one of the family's car. If needed ( I hope not ) we will take our car to Abra. )