Martin Honda Collision Center

The great job is truly appreciated.

Vehicle looks brand new off the show road floor. We appreciate being kept informed on the repair status. Great team work by Barry and repair crews. Best Wishes.

It was very good experience and the customer service is great good communication and very good job highly recommended

Thank you so much! Barry and all the staff at Martin and Enterprise were so helpful.

Everyone was friendly and my car looks great! Thank you for your hard work!

I belief you have an efficient company and would recommend that you keep it up .

Martin Collision had my vehicle for 4 weeks.... in those 4 weeks they changed the date that I would receive my completed car back three times! Original I was supposed to have my vehicle back prior to Christmas and was given an “almost guarantee” by one of the workers that I would have it back prior to the estimated completion date. The completion date came around and they made more reasons my car still wasn’t ready and used the high volume of cars in the shop as a continued excuse for the delay of repair on my vehicle. They order parts 2 separate times instead of ordering everything at once again delaying the repair of my vehicle. The second estimated completion date came around(after Christmas) and yet again they said that my car would not be ready and used the high volume of cars and the damage as an excuse for why. I have been extremely dissatisfied with Martin Collision customer service for this repair. I received my car back today and it looks brand new but is no excuse for the continued delays I sat through without a vehicle!

I want to thank the team for doing such a fantastic job on my Jeep! He looks awesome! Ed was great at keeping me informed along the timeline. I couldn't be more pleased.

Overall the entire process was great.

Repairs were done well and I appreciated that they returned a replacement part that didn’t seem new, but repaired, to ensure that I was getting the best quality parts on my vehicle repair

A 2 day job took 2 weeks. I had to initiate all calls to find out what the status of m6 car. Once it was completed and I picked up my car...I get several updates by email about my car. Why didn’t I get email updates about delays? One of the reasons for the delay was it was painted the wrong color. It’s hard to believe the technician didn’t notice this immediately. Another reason for the delay...the bumper arrived damaged. How does this happen? I have used Martin Collision 2 time prior and was satisfied. I’m not sure I would make this choice again if the need arises. The car does look very good.

Ed Edge was very courteous and professional. He kept me informed of my vehicles progress on more than one occasion. Excellent!

Awsome

Great JOB. Keep up the great work.

Went longer than expected and was told I would receive updated e-mails if any delays did not receive any updates when I called to get updates would get voice mail 90 % of the time and received no call back horrible communication

Parts took a long time to come wondered why they weren’t ordered when I got the estimate snd schedule the repair appt Had that been repaid could have gone quicker

Beautiful work in timely manner!

Fast and convenient

Excellent and efficient service. Thank you.

I liked getting the emails keeping me posted on the progress and if there are delays.