We were dealing with Danny, he stated it would take 5 days for the new bumper
We were able to pickup the car exactly as promised. Danny was courtesy and professional and the car looks great.
We are very satisfied.
Thanks and really liked the text updates
I just picked up my car yesterday and so far everything looks ok.
The front right tire pressure is too high, needs adjusting. The windshield washer fluid level is low and needs to be filled up.
Vehicle Make : Land Rover
Car looks great thanks for everything!!!!
Personnel were very pleasant and helpful!
Great experience. Jeff was a huge help with everything right from the get go. My truck is better than new. Thanks so much!
Only to double check that all installed components are working properly so as to avoid further delays on pickup by customers. Otherwise great job.
Excellent job thank you my car looks brand new
This is my second experience with the staff at Quality Auto Mall in Rutherford, NJ. Jeff Swinarsky and John Borst provide great customer service.
I think the seams on the front bumper are too far apart and its looks loose to me. It's like it just is not popped in right. It looks off. This is the second time the front has been done and I realky was not pleased the kSt time either.
Not only am I completely unsatisfied with my service, I plan on contacting my insurance company and having your company removed from their referral list. I received a quote, which covered damage from a rear end collision, and secondary damage not associated to the accident from Jeff. After agreeing to the quotes, I dropped off the car, and upon picking it up after 5 days realized that the secondary damage was not repaired. Jeff's response to me was that "I forgot, sorry.....you should've reminded me when you dropped it off!?!" He certainly didnt miss a beat when it came to asking for our deductible. This response was beyond unprofessional, and I will make it my mission to spread the word regarding the poor level of service that I received.
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