You fixed the car to like new condition and get it back to me in just a few days. I have no complaints
Joy did a tremendous job. The team at the front desk we helpful and polite.
Everything about the team is phenomenal
Serious attention to the customer. Joy and Austin ????????
I have to bring it back to have my radio fixed and a couple other things are not to my satisfaction
Awesome service and great results!
I requested in writing, in person, and over the phone, to please do additional routine maintenance at my expense. Of course, nothing was done.
Great service, fast turn around with convenient location. The easiest insurance car repair experience I’ve ever had.
Updates on status of repair was excellent. Delivered two days earlier than promised. Warranty on work for lifetime is excellent.
Excellent service, I highly recommend!
You guys did a great job!!!
Work on car was great. Communication on when car would be ready could have been improved. Was told twice 4 days apart the car was in paint. Originally told car would be ready late Monday or Tuesday. Then learned it was in paint on Tuesday.
Thank you Team Nalley Collision. From the moment I made a call about bringing my car for a diagnostic to completion. Customer Service has been outstanding. I want to say thank you to the whole team and keep up the good work.
Excellent customer service and flexibility in working with me as I was out of country during the repairs, as well as assisting me in an easy pickup during closed hours. I’d definitely return for future repairs or services!
The best customer service I ever experienced. Everyone was nice and respectful, and the work done on my vehicle was very professional. I am glad I was referred to you all. Thanks.
My car look as if nothing happened to it. I am very pleased with results
Everyone was great, the process was simple and smooth.
Very Knowledgeable and high quality service! Everyone was very to my needs and was a pleasure to work with. Made my situation much less of a challenge and seamless!
Austin and Mr. Mitchell were extremely quick and helpful. I first spoke to Austin over the phone and he was very courteous. Since it was my first time ever having been rear ended I didn’t know the process of dealing with the insurance company and he helped clarify things for me. When I got to the center, Austin was there to greet me and get things moving. I cannot emphasize enough how quick the service was. I got to the collision center, and didn’t spend more than ten minutes there before I got picked up by the enterprise rental agency. During that ten minutes, I filled out a form with my info, showed the damage to Mr. Mitchell, and then handed over my keys. As soon as I was done, the Enterprise pick up was there waiting for me and I was on my way. I got my car back with the repairs in less than one week and it was a job well done. My car was like new! Again, it was a quick in and out, no waiting. I got my keys back and went straight to my car! I experienced excellent service and would highly recommend Nalley Collision for car repairs.