That is one of the major reasons I keep coming back. Excellent quality and service.
Very satisfied. Very good work
The experience was delightful. Belinda communicated every relevant detail and answered questions along the way. Please share my compliments with the team and keep up the good work.
Thank you very much.
Customer service was excellent coming from the ladies at the front desk. Also very pleased with how well my car was cleaned when I first received it. Unfortunately damage was still present. When a gentlemen named Dan B came out he exclaimed they thought some of the damage was from a different incident. That could have been avoided by checking with the owner when the car was first dropped off or a phone call. I didn't appreciate him not taking the time to really look at the damage left behind and to say it was "dirt." I mentioned to the gentlemen I felt he was making excuses and his response was " I said I would fix it." It didn't leave a good feeling but I left my car. Got it back again and it looks great, paint job is beautiful. I didn't appreciate the muddy boot prints and white residue left all over the rim and wheel. It was dressed and cleaned the first time, don't really understand why it wouldn't be done a second time to reassure a quality job.
The ladies in the front office were very kind and accommodating.
Thank you for taking the time to listen to my "weird noise".
Very courteous staff, very professional, very nice work
Thanks for being so nice :-)
Your employees and customer service were outstanding. I loved the updates every day. My car looked great and I appreciate the thorough cleaning. To top it off, my car was ready a day early! Great job SMI !!!!!
I love the text messages to keep me updated on my car status. My car looks great and the detail guy did a great job cleaning my car up!! The office staff are professional and very helpful. Thank you!
We appreciate their courtesy, honesty, helpfulness and their reliability.
Thank you, SMI team, for making the repair of my car after a little accident as painless as possible! And I really appreciate your cleaning my car as well.
I haven't had much experience with collision centers, but you made a bad situation a pleasant experience. Thank you.
I love how Belinda kept me informed of the progress. She was great to deal with.
Great customer service from hood to trunk. Loved the texting updates and the over the top gift of new floor mats. Hope we don't need your collision repair service again but if we need it we will come to SMI.
Front desk was happy and helpful. Time line of work done was accurate and well done. Many thanks; Jim
Very warm and helpful. Answer every question I had and kept me updated on everything.
Great job - love the text updates.
They very quick and through. I'm very pleased with the work
This was my second experience with SMI and it was excellent. You exceeded expectations both times. I will definitely recommend you to everyone I know. Belinda is fantastic. Very friendly and helpful.
Need better communication about completion date. Otherwise, overall experience was good.
I was really thankful for the work that was put in to get my car ready early. You all we so kind and helpful throughout the process!
They did an excellent job. Very happy
The service was amazing!! Thank you for the continued updates and communication.
The staff is friendly. The car looks great . I appreciate the fact that it look like it was even vacuumed inside. But most of all I forwarded job only took two ! Thank you
Car looks good as new. Thanks! Dan is the best.
Friendly professional and super service. My car looks like new The office needs bravo for excellent treatment of customers
They have always did good work
Everyone was excellent and the communication keeping me informed of the progress of the work. I would recommend to everyone!
Great job! Very happy with my car!
We noticed a tiny chip on the rear bumper that we don't recall being there before.
Can we have someone look at it?
Car fixed quickly and looks great. Belinda was great! Glad to be sent updates about the car through the repair process. Would highly recommend SMI to someone looking for a body shop.
We were very pleased with your service. Everyone was friendly and professional and helpful. The work was done on time and looks wonderful. I would use your business again without hesitation and definitely would recommend you to others. Thank you.
I really loved how you guys kept me informed of the progress and the body work was superior to another collision center I used in the past. I will definitely recommend you to others! Thank you
My job was completed excellently and quickly. The car looks like new.
My car looks great and everyone in the office knew exactly what they were on top of everything.
This is my second time using SMI and the experiences have always been excellent. The workmanship is second to none and the staff are friendly and helpful.
Job done quickly and with updates throughout.
Thank you so much. You guys made my car look brand new
Extremely friendly, prompt service, great quality.