My car looks new! It was used when I bought it and had a few dings in the side. When Husteads repaired the collision damage, they also smoothed out the dings. Also, one of the wiper ropes needed repair, and they noticed and fixed this too. I always pause and admire my car now, before I get in and drive. Being hit by another vehicle is never a pleasant experience, but having my car fully repaired and in such beautiful condition is a comfort. And I drive very very carefully now!
Unfortunately, my husband and I are repeat customers while having a teenage daughter. I am very pleased again with the staff and work they did on my car. Buster kept me up to date and worked with me around my vacation. The first visit, I was missing my mat and they had a new one for me in a single day. Now, that is service.
Thanks, but I hope not to see you again real soon. But if we do I will be happy to see you.
Dustin was totally helpful about how to get the repair accomplished. He seemed to know every detail that I needed to understand, and was an excellent communicator. I was very impressed with my experience at your shop and would recommend it to others.
Every one pleasant and helpful
Everything about the experience was great. I loved getting the email status updates, and the people were so easy to work with. Plus it was finished ahead of schedule.
Great service. Everyone was really nice.
You increased my expectations in service when you delivered my car to my home. Thank you.
The gentleman who handles the USAA accounts is amazing. Genuinely helpful, all about great service and going above and beyond. This is the third occasion within one month that I've needed to come to Hustead's. each time everyone is great!! Prompt, kind, professional. I am blown away by today's service. My car was broken into last night, I called insurance first thing this morning and thought I'd drop it at Hustead's at 9am when they opened just to see if I could leave there to have them check it out - maybe until USAA called them. Plus I don't have a garage to keep my car secured in. They fixed the window right away, and offered me a donut. Really good People there, I will always come here. Thx!
Always a great job done by you all! You go above and beyond and always take care of my vehicle! Will always refer to you!
I can't charge the plug in battery. Will call tomorrow.
Efficient and well managed. The car did take longer than estimated due to some additional parts that were not diagnosed on initial consult. I would have gladly left the car for a longer initial consult in exchange for a timely repair. But I can't dispute the care and quality of the work!
I was treated with amazing respect and courtesy, and my truck looked better than when I picked it up off the showroom floor.
I was pleased with the quality of the repair. I felt I got good service. Vince handled my job - he helped move the repair ahead of schedule so I could have my truck in time for a work project...
We appreciated your keeping us up to date and prompt completion of the repairs ahead of schedule.
Way above and beyond expectations-- the entire car SPARKLES!
Awesome to deal with your shop. Vince was very courteous and helpful. I'll be back!
Misordered a part. Delayed repair date which already was very long.
Please provide consistent and reliable information about the length of time you anticipate it will take to complete repairs. Please don't text me to tell me my car is "happy" there. After I complained, I feel that the staff made an effort to respond. However, I don't like to have to complain and the explanations provided contradicted one another.