Everyone was very helpful and professional.
Great Service as always!!!
Thank you for being very polite, informative and professional.
Very quick always update their clients very nice work thank you guys
You guys were so reassuring and wonderful to talk to! You made this experience so calm and easy for me. Thank you so much.
Just keep on doing the good job. Thank you for the service.
Everyone was incredibly helpful, my car came back looking GREAT, and you even got my car back to me a day early! Thank you for an amazing job!
Bryan & staff did a great job with communication & truck looks great. Hopefully I don't need collision service anytime soon but if we do we will return to Lindsey
Staff was very helpful and accommodating. Repair looked great and car was washed when done.
Only thing was there were grease pencil marks on the wheel. Other than that, it looked great.
The work was awesome however i wish i would have been told they were gonna throw out the trash in my car because a bunch of important papers were thrown out along with a necklace i forgot was in the car
Brian was great. Informative and professional
Have good take care in a recommend another people thank you
Took lot longer than expected.
I was very satisfied with the customer service and the turn around time with repairs. But unfortunately after driving off and getting home i noticed that the driver side camera hole within the replaced bumper parts is not smooth like the left passenger side camera hole is after repairs. I have called my insurance adjuster to share this fact. But it was after hours. It was not noticed until after I left the Lindsay Collision shop. And to their degense, i was nit able to rwach the supervisor who walked me through the repairs at pick up time. I am asking for the Collision team to review this defected area and fix it to look new as it was when I brought in my vehicle on March 24, 2017.
Nicole was excellent with customer service and her supervisor as well.
Excellent customer service
Jaime, the adjuster was very professional and so was Carly who was just a complete delight.
Great job fixing my car...I had no problems and was given amazing customer service!
God bless you all who are part of this L1ndsay team
Thank you,keep up the Good work!
There is no words to say but, what a great, no wonderful job that was done on my car.thank you so very much.
People were courteous,service was quick and repairs were well done.
Extra paint was not cleaned off car. No one showed me around car
upon pickup to see if it met approval. I plan to take car tomorrow
to have the paint issue checked out.
Outstanding service . Completed in half the estimated time . Thanks Again .
Initial email estimated more than 2 weeks to complete yet I was notified 2 days later (follow on email) that my vehicle was ready for pickup
The mechanical repairs took WEEKS, and when I finally was able to pick up the car yesterday, it was not repaired; problems with R front wheel continues, making car not completely functional.
It was returned an hour after I picked it up. I am waiting for update. Lindsay Collision personnel are wonderful. Joyce Z
Courteous staff, fast service and job was professionally done with impressive results. I was kept informed during each and every critical stages of the job. Overall, I am truly satisfied with the service and will certainly recommend this collision repair service to my family and friends.
Very nice and professional atmosphere, process was fast and repaired in time, thank you
My van was returned to me 4 days earlier than expected. The repairs were flawless and my it was even cleaner than when I dropped it off. Thank you so much.
VERYTHING'S PERFECT THANK YOU HYUK
Everyone was very nice and kept us informed.
Everyone was very professional and friendly. That meant a lot to me.
I'm very happy with the repair work performed, looks good as new. Thank you to everyone involved. I take my Jeep to the Lindsay dealership in Manassas for service, and deciding to take my Jeep to Lindsey Collision for repair work was a no brainier. Lindsay is a name I trust. Thanks again.
Very good customer service
You have a great setup. Thanks!
Looks like nothing ever happened to the car and got it back faster than expected
I was told my car was ready I come to pick up and car wasn't working
You all provided excellent service. Thank you!
You guys did such a wonderful job repairing the damage on my car! You even cleaned it and put in a new low beam headlight. :) Excellent job, amazing staff!
My ebs light was on, brake was engaged. Nobody realized that the brake button was broke.
Overall the work on the car and comunacation were good. The negative will be: the work was not done on the date I was told the day I dropped the vehicle and also the whole inside of the vehicle smells like some kind of chemical. We are happy with your service though!
The team at Lindsey is awesome! **** Pennfield has the best customer service. Overall nice guy. Very kind. Appreciate working with him. ????
Great job I was happy with the work.
I was extremely pleased with the speed of completing the repairs. Also I appreciated the periodic progress updates.
Everyone was polite and the rental car process was smooth.. my car was fixed in a timely manner and was done well. I would recommend this place to anyone.
Professional, courteous, and helpful staff. Timely repairs performed. Very happy with the job performed.
So far I do not have nothing to say. I like what I am seeing. The techs really did a good job, I like the way my Odyssey look now. Good job team and thank you to all of you.
The car was not done at the estimated time but there was no issue with keeping the rental car. The team was very professional, informative and graceful. My only complaint is the rental - it smelled of smoke, needed and alignment which caused the tires to be bald (I don't think they'd pass inspection) but that's on Enterprise.
Onto the good - really nice facility, fast service in and out with the appointment, the work was excellent - cut no corners and my vehicle is 100%. Oh - when my wife went to pick it up (I was out of town), the battery was dead and they replaced the battery. Amazinging customer service. Thanks so much - great job by all!
The office staff was very responsive. Explained the process clearly and responded to inquiries rapidly. The work itself was well done and finished earlier than expected. Was very convenient to have the rental car in the same location.
Love the way the car looked and the email updates. It was ready when I was told it would be.
Excellent experience from the beginning to the end. The staff was extremely professional and courteous. I am completely satisfied with the repair on my vehicle. Please pass along my sincere appreciation to your awesome team!!!
Vehicle Make : Volkswagen
I notified the office that I would be picking up my car this afternoon. My payment & paperwork was processed swiftly.
After inspecting, I noticed overspray on both driver side windows. The body shop manager promptly removed it.
Before leaving, I noticed an airbag light & mentioned it to the body shop manager. He arranged for someone to resolve the issue, but as of writing this it is not.
It was difficult to properly visually inspect the exterior. It was washed, but much of the car was covered with dust, as was the dashboard. The repairs on first inspection look good, but the overspray & airbag light could not be overlooked.
Truck looks great, you all did an awesome job! Have a happy Holiday!
One tow part from the back of the car was not installed. I was told that it would be ordered and i would receive a call as soon as it was received. I was hoping the job would be completed at the same time. However, evidently the part was small and was lost so it had to be re-ordered.
Their Honest, Quick and Awesome !
Thanks again and Merry Christmas to all of you
Please inform customers on your payment requirements. Example some needs to pay their deductible you need to tell them at the time of quote that the most you can accept in check form is 100 dollars the rest they need cash or a card to put it on
Actually, I was most pleased with the job, there were only two small items. First, Lindsay did a fine job with the repair and paint, but since they did BETTER than factory, the rear wheel wells don't match exactly, now I have to get the left one adjusted????. As to the other issue, my right turn signal has issues, but it still works so no harm no foul!
I am most pleased with the service and courtesy provided during this issue, thanks very much!
Thanks for helpful & friendly service!
I really appreciate the daily updates and professionalism I received. Thank you.
Great work on getting my truck fixed in a timely manner, having a Geico and rental car agent at your location made the drop off even smoother. Thank you for the help.
I had a great experience with the staff of Lindsay Collision. They where helpful and professional. It was a great experience. Keep it uo guys.
Service was great!
Repairs were done very fast!
Got my truck back sooner than I expected.
My truck looks great!
Thanks you so much
No one ever told me the determination of fault and whether I would get my deductible back.
When I arrived at 730 and was told my rental had been arranged there was no one there to process it. There was confusion whether it had been arranged -- our system, their system. Another customer who arrived after me was processed by rental before me, and I ended up there for **** hour.
Job well done! Vey nice and helpful staff.
I was told on 2 seperate occasions my car was ready and when I came to pick it up something wasn't right with it and you had to keep it longer to fix the issues. finally on the 3rd trip in the car was ready. The staff was very friendly but you shouldn't be telling customers their car is ready when it isn't I made 2 very unnecessary trips to your shop that wasn't needed.
Very helpful service from all concerned. Everyone was professional and had excellent customer service skills.
I enjoyed how easy the whole experience was. Everyone was friendly and thorough. Thank you
Vehicle Make : Mitsubishi
The timing was great, and everyone that took care of my car /me. thank you.
Very organized, very efficient. I have no complaints.
Quality customer service. Will continue to use or recommend for future repairs
I appreciated the friendly people I encountered while I dropped off my car. They explained everything to me thoroughly and the process was quick and easy. I received convenient text messages to let me know when my car would be ready to pick up. And when I picked up my car there was a very friendly gentleman to help bring my belongings from the rental to my car. My overall experience was fantastic. This location has a great staff.
The bumper isn't aligned right
I am going to have to take it back to be fixed
Excellent staff and service provided for a very smooth resolution to the repair of our vehicle.
Thank you to the entire Lindsay staff.
There were scuffs/scratched on the back wing (not sure it's called this) on the top of the back of my trunk. After reviewing the photos that Geico took, they were not present prior to the service. Everything else appears to be done very well, which is unfortunate that those scratched are on the wing.
Quick friendly professional service will tel everony about the great service Thank you to All
Initially when I arrived to collect it after receiving text, it was not ready so had to wait. Received after 20 minutes wait. Driving home discovered there was a film on windows which could not be removed by winded or soap. Had to drive back 20 minutes from my home to get it removed. Plus point Eric did his utmost and beyond to make sure the issue was fixed and even went the extra mile. Thank you Eric and team.
Appreciate all you did to get my 2017 Outback repaired and back on the road!
Very pleased. I was informed of any changes in the date it would be done . If I ever need repairs again I will be back.
My car came back nice and clean and it looked great. Thanks you. I loved the update on my car completions status.
Quick, convenient and quality work.
You guys did a amazing job very outstanding I appreciate it.
Excellent service! Staff extremely polite and efficient. Would highly recommend Lindsey and Geico!
The team was great! Super fast service and very helpful.
Final inspection revealed nobody supervised the work because they called the car was ready for pick up but it was not. I had to spend some time there for them to fix everything.
Awesome, very quick service, zero hassle, quality A+++, car is like brand new!
Friendly staff, thorough explanation of repairs.
Well for one thing after driving the vehicle we heard rattling.come to find out they did not screw the part that is under the windshield wipers .
Vehicle Make : Volkswagen
Thank you being so fast, friendly and clear in what you were doing. I would highly recommend your services to others.
Sent here from an insurance company (not mine) took care of,me like I was a 20 year regular. You can't beat that for service.
Your service was exceptional, from beginning to the end, keep up the good work.
It was the quickest and complete service I have ever experienced.
All job done perfect....2 days before time line...great people .....good comunication from the beginning. ..very satisfied. ...thanks
They seemed in a rush. They refused to look at the car and appraise it until I decided if I was having it fixed there or elsewhere. They were so quick to get my car fixed that the work done was sloppy. And they my car had to go back. Overall I was unhappy with my experience and will not be referring them to anyone nor will I be going there in the future.
Very courteous, kept me informed and complete the work in a timely manner.
Quick and convenient service. Thank you!
I was highly impressed. The staff were very helpful, pleasant and courteous. Kudos to them. Will always recommend this work shop for a fantastic job done on my car . Thanks.
Didn't expect such a quick completion and excellent work and service!
The repairs went above and beyond what was expected, and also in a shorter time frame. Your team is very professional and I enjoyed, under the circumstances, the dealings I had with them. Keep up the GREAT JOB! :-)
Would have preferred a replacement mirror that was in better condition
All friendly and fast. Loved the updates.
Just the brown stripe from the marker on my paint was not so perfect. But you got it off professionally and quick, and I liked that too
My car was in this shop due to an auto accident. I was very satisfied with the services performed. I was kept in the loop about the progress of my car and my car was finished on time.
We were very pleased with how this repair was being handled, the communication we received and the professionalism of your staff.
Thank you for a great
Great costumer service all around! That was as smooth as it could get! Thank you for!!
Very satisfied with your excellent services .
Thank you very much .
Everyone was helpful and very friendly. My car looked really great. Job well done.
Everyone was very pleasant, I was kept well-informed and the work was well done.
Staff was very professional, knowledgeable, and very egar to help with a smile.
Excellent, service and workmanship. I was very happy to have my car washed and vacuumed. The experience was easy and flexible. thank you.
I noticed white paint splatter on my back bumper. The color of the repair is slightly off.
I have already notified my agent. After inspection of the vehicle I am not satisfied with the repair I will be bring it back for correcting.
Repairs make the car look brand new. pleased that you cleaned up all the broken glass as well! Will recommend you tony one who needs repairs in the future.
When will the give me my $50 deposit back on the rental car?
The service and notifications were excellent and the car looks good, however when my wife picked it up, the hood open latch warning was still non operational. It was beeping when she started the car and it had to be addressed before she could leave. Not sure how that made it through quality control.
That being said this is the second time Lindsey has performed work on two of our cars and we are happy with the service and the product you provide - just wanted to give you the heads up on this one issue.
The inside of my car was covered in a dust like substance. Like something sanded or sawed.
Great job and done on time, thank you.
Everyone was professional, knowledgeable, and helpful. I am extremely pleased with the service that I received. Thank you!!!
Outstanding work. Looks brand new!
I hope that the work will last for every? so now I keep my eyes on the work was done by them.
You did a great job with my truck... Thank you for your hard work.
Missed some damage on the car. Easy thing to miss, but should have been caught the first time.
My car looks like it was never damaged. Lindsay did a great job.
Everyone was very courteous and answered all of my questions. The repairs were done timely and I appreciate the updates. So far I am satisfied with the service that I received. Great office staff!!!
Staff was helpful and pleasant
Great work and very pleasant employees.
Brian Tyler was phenomenal. And the repair results were perfect.
Best experience I've had dealing with car repair
Ladies were personable and professional, that's rare in this area. Makes me want to have my car repaired again! Great job!
Superior service from Rep who handled my case. Very satisfied and will use your services again if we ever have the need. Thank you.
I was throughly impressed with the service I received. I was mostly impressed because I received my car back 4 days earlier than originally promised. Everyone was very polite, pleasant and helpful. I would definitely take my car back if needed.
They were absolutely amazing! Everyone was so professional and courtesy. They went above and beyond to make everything understandable and they were very detailed. They kept me updated on the progress of my car. They finished in one day! Absolutely amazing! I can not say enough how wonderful everyone was. The work done looks perfect. Thank you to all. Keep on the great job!!
Great customer service and guaranteed work.
The first time I went to pick up my car the day that it was finished the paint had a lot of small white spots then while David was trying to remove them the paint was being damaged plus my license plate cover did not get replaced. Second time I went to pickup the car it did look better but a day after I took it home I start it seeing some white spots and the paint is really delicate it feels like the paint or gloss didn't get 100% dry.
The people were polite, friendly and courteous. The process was quick and I had my car back fast. I was kept updated on the status of my car. The rental car was on site they were also polite, friendly and took the time to make sure I knew all the features of the car and that I was comfortable and all my questions were answered. All around excellent.
Thank you! All were very professional! Very satisfied!
Aim very hapy u finish fix my toyota corolla yes one Day u ar de Best thanks
att. Brigido Duran Castillo
Yes and no. The work to my truck was performed in two days leaving very little downtime. However I need to return the truck because the front bumper needs to be adjusted to the quarter panel.
Outstanding service and customer care
Great workmanship car was ready as promised
My 207 Senrine look like anew car after you all finished repair! Thanks!
Excellent provided as promised
Excellent customer service from all people we encountered. Very smooth and uncomplicated process. Thank you! !
Mr Brian is excellent workers.
Very impressed with every aspect of the service!
The team was great and they did an excellent job repairing the damage in a timely manner. They do excellent work
Everyone was really nice and attentive
Other than the day of completion being delayed, everything else was done great.
Extremely pleased with the work done on my car. It looks wonderful. I was pleasantly surprised when I noticed the interior had been cleaned and my car washed. Great job!!
My experience was great the work was done well and my car looked great!!
Repair was satisfactory but car was not washed.
My baby is beautiful. The workmanship was flawless. She looked brand new. I so appreciated the inside detailing. I am telling all my friends.
Really excellent customer service and caring. Got my car in timely manner and it was clean.
Thanks for a job well done and the courteous service.
excellent service. will bring my car back if I need work done on it.
I had the best experience with Lindsay Collision from the 1st day my car was towed to Lindsay. My estimator Kevin kept me informed every step of the way. I was amazed that I could see actual photos of my vehicle as it was getting repaired. I would recommend Lindsay Collision to all of my friends, family and Co-workers.
Thank you for a job well done!!!!
Great service and very nice staff.
I would highly recommend your collision service department. My car looks great.
The work was timely done and all the staff were extremely professional and were prepared to listen to me. They're a good team
The GEICO reps were outstanding. We have never been to this shop before but after dealing with them we will never go anywhere else
The staff was great! David kept me updated with the work that was being done. Thanks for repairinf my car and cleaning it up for me.
Excellent customer service
My lift gate not working correctly
Great service, thank you very much
Was done in a timely manner!they even wash my car. :-) keep up the great work!
Everything went smoothly. I appreciate that.
You exceeded my expectations with how quickly you repaired my truck. I was expecting 4 days and you completed the work in 2 days. And the shine on top of that was awesome! A BIG Thank You to the TEAM!
The reps explained in detail what the repairs would be prior to starting the job. I appreciated receiving the updated status reports and I'm happy with the finishing results. A satisfied customer(smile). I would recommend Lindsay Collision to my family and friends. Thanks Lindsay Collision...A for great customer service and workmanship.
My adjuster did an incredible job. He was always pleasant to talk and kept me updated about the process.
Everyone was friendly and did a great job. I really appreciate the customer service offered to me