It took longer then expected, but in the end the work performed was perfect and the customer service was superior.
Excellent work and excellent customer service.
Very professional organization. Colton was exceptional!
Everyone from my first step into your business was pleasant, professional, courteous, and knowledgeable in their area of expertise. Donald Garcia was assigned to my case and I was impressed with his care to detail and all of the above mentioned traits. He is a good PR person! My particular car repair had some twists and turns but Donald kept me informed and kept the progress moving forward. I will definitely use your shop again should the need arise in the future. Thank you.
Excellent job great customer care and I'm happy that you can always work with clients who are having a hard day since accidents are not always good for clients. Donald and everyone who worked on my car are awesome!
Good job. Keep it up. Though I never heard about cooks collision and was
sent by Farmer's insurance, I'll seek cooks collision for my future needs.
I just want to take the whole team for an excellent service. My car was fixed in less than a week, just how I was promised. I am very satisfied with the results & I cannot thank you all enough. :)
Very considerate and attentive staff
Great job! Thank you 10 out of 10!
Kept me abreast of there progress
Great experience, Donald Garcia was very helpful and patient with all my questions, over all they made it a easy for us from drop off to pick up.
The inside section of my door handle was lying on the floor of my car on the drivers side when I picked the car up. The black strip on top of my car came loose while driving, making a whistling sound. Took me awhile to figure out what was making the noise.. Otherwise, the car looked nice both inside and out.
I'd like to have the check the loose piece on top of the car because not sure I secured it correctly. Thank you
Chelsea was very good at keeping me informed of changes in the estimate and completion date. Good service.
This is my second time using Cooks for my car body repair needs. The staff are always professional but caring. My car looks beautiful when completed. I will continue to recommend Cooks to family and friends. Thank-you.
Very professional service and a good quality repair.
I'm so impressed with the service and care that I received and they asked me to come back in 30 days for a wash and wax. Yay! Thank you, Cooks Collision!
Thanks for taking care of my repairs and going the extra miles to ensure I was satisfied. I appreciate it.
Very professional. Coleton was great at keeping me informed every step of the way.
Vehicle Make : Volkswagen
This was my second experience with Cook's. Both were excellent. I have to especially commend Cook's for returning my car to me this time at my place of work when I could not come get it, and even return my rental car for me. Great service and great work.
Cook's collision sttaf was very professional and plesant from the start to finish, my car looked even better than when I dropped it off when the repair was completed. I would recommend them to all my friends and family. Thank you very much!
Cooks was very considerate to keep us informed along the way.
I was very pleased with my experience.
But let me nitpick just a bit.
Your work was A-1 as when Byron owned the shop, but he had us out in a week or less
on the 2 occasions we brought our car in.
I say this only as constructive criticism and am still 100% satisfied and would
absolutely use you again. Thanks so much.
Done on time and in perfect condition.
Couldn't be more satisfied!
Great service & thanks for the timely updates you communicated to us during the repair time
My second time with surprisingly the same front end damage. The repairs were completed in a timely manner. Great repair job as usual. Will highly recommend this repair shop to my friends.
Took excellent care of me and **** Woolley as always was very helpful and on top of it.
Everyone was very helpful and professional. I'm looking forward to the detail package in 30 days!
I was completely satisfied with cook'
Cllision repairs, it was a good job did on
My Mercedes I was owdsom for that & thanks.
Donald and the lady's up front gave the best customer service. I trusted my truck completely and it came back better than I left it.
everything was done on time and to my satisfaction.
They did a fantastic job!
The whole process was fast and painless. Hopefully I won't require your services but if I do I will definitely use Cook's Collision.
Personable people and service---smooth, simple, reassuring operation. All done on time, even exceeding expectations.
Great as always! Thank you!!!
I am very pleased with every person I dealt with. A very professional shop. I have already said good things about you on Facebook. I will return if I ever need more work.
We are very happy with the service we received.
Great staff and great work.
Excellent customer service & very speedy repair.
Only issue we had was in the 10 pre work firm you ask how and how often we wanted to be updated, I chose weekly by phone. I was forced to call after 3 weeks and then I called weekly.
The work and craftsmanship was awesome, your guys do great work.