My jeep looked great. When I came to pick it up even the inside looked good it was vacuumed and everything. You guys kept in contact every step of the way and I loved that about you guys alot of places keep you in the dark about how long it will be or what parts you are waiting on.
Great place to have your car fixed.
Communication was very poor
You did a great job. The car looks great. Thank you
Overall a good experience for a bad situation. I suggest when talking about insurance payments, comments like, "if they pay" not be made to your customers. Especially, when all requests had been paid except for the last one. It was being processed.I never doubted my insurance, as I have been with them for 40 years. But, others may interpret it in a bad light.
I’m really happy I have nothing bad to say but I will send anybody I know that needs there car fixed to coggins everybody was very nice and helpful I give Coggins and A plus
Communication was great.. Every time I had a question it was answered immediately and the end result my car was repaired better than new..
There was a lack of communication between the shop, insurance and myself. Which made Waste a lot of time from work. The notifications were not accurate, creating a transportation issue/discomfort to a family of 6 with a handicap person.
Other than that, the work done on the vehicle is so far so good.
Carlos A Borges
We are very satisfied with the experience, and so far, the results. I appreciate the periodic updates by text, and quick responses to my questions. Job well done!
Could not ask for better service. Would not hesitate to recommend your dealership to anyone. Julie, collision center manager was great!!
I really appreciate you guys getting back to via text!! And taking such good care of my Buick!! Thank you
You need better customer service
I appreciate everything you get cogon collision center did for me the customer service was very very good I just have one complaint the geico representative that you guys have there was not very professional because each time that I tried to reach out to her I never received a call back or any type of communication regarding the claim that I had so you may want to check with her what check would geico and see about improving net of the dinette the service with cogon was excellent
The Staff in the collision center were outstanding. They were advocates for me with the Insurance Company and the work done on my car was outstanding. Would recommend your company to anyone needing work on their vehicle
Working with Coggin, Allstate, and Enterprise together was a breeze. They coordinated everything between them. All I had to do was drop my car off then pick it up and pay. It was very nice being able to leave the rental car at Coggin for Enterprise to pick up there.
Took longer than I thought, but the job was done right
All is well. More was done than planned. Saved me some work.
Thanks to the whole team.