Very good customer service! Efficient and professional
Keep us updated regularly on progress!!
Great employees and great work.
We dropped off the truck, got it back making loud noises in the front passenger side.
We cannot express how happy we are with the total experience at Car Guys!We brought our vehicle in and it was showing it's age and the damage from the accident.Justin took us through the process from day ****.With live updates and phone calls.We were told about 11 business days to repair,on the seventh day we were called that our car was finished!It looks brand new!Our Thanks to the entire staff at Car Guys collision!! We will highly recommend your business to our friends and family.
Just great work and great team thank you so much.
My truck looks great and was done before schedule, and all with a lifetime warranty.
One of best experience from customer service to to completion of fixing automobile that I experienced
very happy with the concern to detail that everyone had and making sure that I was kept aware of all that was going on with the repair of my car.
Excellent service from all employees. My vehicle looks great!
Vehicle Make : Mitsubishi
The Staff was very pleasant and helpful with both their time and knowledge, especially manager Sean Gommier. I especially liked the updated texts informing me of the updates on work being done. I would definitely recommend Car Guys as it was recommended to me. Thank you ????
Professional from start to finish.
Perfect job! The car looks amazing! Thanks again.
Shawn and his team did a awesome job and in a timely manner , were great dealing with insurance company for me.
We were very pleased with the updates we received every step of the way. The personal working there was wonderful
Stacy worked with me. She was very professional, knowledgeable and detail oriented. She handled everything in a timely manner. The repairs were flawless - beautiful job. I would receive Car Guys Crystal River to everyone I know. So happy I made a u-turn and pulled in for an estimate.
Everyone did an awesome job. Thank you very much.
This is the second time we came to Car Guys, with two different problems. We are very satisfied with the services you provided to fix our vehicles..also your prices are affordable.
Stacy is super sweet and awesome! My car looks amazing and the staff is always so nice.
The employees were extremely nice, and went the extra mile. Did very amazing work!! And was not expecting the car to be so clean when I picked it up, the fix and car looked amazing. I loved the text message that keep me up to date on all the steps as it was happing. Thank you so much :)
Only place I'll take any vehicle. Great work Everytime.
Justin is always a pleasure to work with. Professional and understanding of our needs and situation.
Car looks great!! Communication was excellent .
Your work was as good as it gets.... from the beginning to the end. Very Professonal !!
Vehicle Make : Volkswagen
Sean and his crew did a top notch job and delivered ahead of promised completion time thanks!?
From beginning to end the experience was just great. From original estimate to final completed car was wonderful.
Vehicle Make : Oldsmobile
Very good service, prompt with time. Kept us informed. Good service & good work.
Everyone we spoke to at Car Guys were beyond courteous and welcoming!! Will definitely not only recommend you, but come back!!
Yes your team did an outstanding job
Job Well Done THANK YOU
Excellent service. Would recommend them to anyone
Stacey went above and beyond !! She helped get me the parts i was wanting for my car. She would call and check in with me. The only positive experience dealing with this car accident. My car was fixed quickly and I couldn't be happier with how it looks. They even washed and vacuumed my car! So happy with the whole car guys experience!!
Vehicle looks like new. Great job by all involved.
Stacy from car guys gave me premium customer service every step of the way! Called/texted me every step of the way. I would refer car guys to anyone with collision damage due to my satisfied situation. Thank you for all the good work an thank you Stacy from car guys
No surprises, curtious knowledgeable staff that were pleasant and helpful.
Car Guys, you did an excellent job!!
Was happy with the work and prompt service, thanknyou
My experience with Car Guys was by far the best collision repair service that I have ever had. very good price along with fast expert repair work. The entire time my car was in the shop I was receiving day today text messages about the progress and then when I picked it up it had been detailed inside and out. First class operation and thank you too Justin and the ladies up there for all of your help.
Justin and Stacy were super!
To Mr . Sean thanks a lot for helping me out! He did a very good job dealing with the insurance company. He always keep me informed about the repair process of my car. He is such a nice guy to deal with. My Honda looks great its shiny and very clean when i got it! Also thanks to Ms Stacy. Finally, i would not hesitate to recommend Car Guys at Crystal River for your auto body repair needs.
Car Guys was fast, super friendly, and fixed my car so well it's hard to believe it was wrecked. Awesome job.
I appreciated that they left my car cleaner than when they brought it in. Almost made me forget I spent 500!
Great shop and excellent work.
Would definitely recommend to others! And would definitely use them again ourselves!
Very satisfied justin was awesome
Unparalleled customer service! I was in a large car accident and my car had thousands of dollars worth of damage, and the team here made her look and run like brand new. I could not be more pleased with the level of communication they had with me throughout the repair and the quality of the repair. 10/10 would recommend to anyone!
Very nice people to deal with.
I have a cat purring on my lap and he is kneading his paws against my arm. That's how satisfied I am with the work. You guys did a good job cleaning the inside of the car too, too bad you don't offer professional detailing services. If the body of the car is fabulous, why not make the inside just as well? I would have gladly paid for it. Just a thought. Well I now have a sleeping cat on my lap and don't want to wake him, so I have to go.
Outstanding job. The text message notification on the status of my car was an excellent feature Car Guys offered.
Good people to work with.
Everyone was professional and friendly. The most important part for me was that you were able to meet my request to get the car back a day before it was projected because of company and my schedule. I really appreciated that!.
Well I was very satisfied aside from the delay of the repair but that had extenuating circumstances that obviously couldn't have been foreseen
I am in the hospital and have been all the time my car was at two goys. Thanks for helping my wife deal with the service.
I posted before, during, and after repairs were completed on my Facebook page. Also recommended anyone needing repairs to stop by and see Car Guys on hwy 44.Thanks for showing me the status of repairs whenever I stopped to Checkon the progress of the repairs. A very good job by very friendly people. Thanks again, Ron
Justin was terrific; he made the entire claims process as painless as possible.
We've had multiple vehicle repairs and restorations completed at Car Guys. They've always exceeded our expectations!
I want to thank Justine and Stacy for doing such an excellent job as to keeping me informed as to what was going on. My truck looked great when I picked it up. I would definitely recommend CAR Guy's to my friends. Best experience I have had at a repair place in a very long time!!!! Go CAR Guys!!!!
Just that I actually enjoyed my experience. Thanks
From start to finish the experience was very professional and we were kept apprised on the progress of the work. Thank you Justin for a job well done. Thank you Stacey for your friendly and professional work demeanor.
The only "glitch " was the wrong part was sent the first time around causing a day delay in the repair. Cost me an extra day on the rental, but repair is excellent!
Justin and John did excellent work
We were given a fast and accurate estimate and time for the job to be completed. The damage was repaired to look like new and vehicle returned to us within the time specified and totally cleaned. Staff was courteous and took care of the insurance claim as well as a car rental to use. Very pleasant experience! 5 Stars!
Car was done earlier than expected with incredible attention to detail
Justin and Stacy made me feel welcome and appreciated. They put my mind at ease.
I appreciate Sean and the professionals on staff. It was a good experience and will use them if needed in the future. Thank you.
Excellent service! Will ALWAYS use them if needed.
Being in the automotive industry myself. My repair experience was a plus. Body work and paint match were spot on. Regular updates on work performance and an early finish date were both a plus.
Excellent work done. Sean was awseome overall experience i was very impressed and satisfied.
we were impressed with the timely communications...thank you.
Very effecient and easy to work with. The whole crew was great
The staff I worked with were professional and friendly. The car looked like it was brand new when I received it back. The job was completed in less time than estimated. The whole experience was great. I have already referred a friend who had a minor accident to Car Guys.
The car was immaculate when I picked it up. Justin kept me informed of the progress being made and Stacy was very efficient and prepared for whatever my next step was in the process. This is my second time using Car Guys in Crystal River and if needed I will use them again and will highly recommend them to any and all.
Good morning, from the time we walked up to your reception desk to the time we drove away following the completed repairs our experience and expectations were meet without exception. Terrific job by all. You have the cream of the crop working at Crystal River facility. Thanks so much.
Great job thank you for your good work!
Vehicle Make : Volkswagen
There are no words to describe that I'm super satisfied with the repair work done on my VW Beetle. The car looks like a brand new car, Stacy was very helpful and everyone kept us up to date on the progress of the repair work. We will keep you in mind of friends and family that need repair work done.Car Guys is the way to go. We give you a 10.
It was a please to work with all of your staff. Amazing people. Thank you. Pam Fonte.
Very satisfied. Great job.
Excellent service and craftsmanship.
Excellent work, our car looks better than new. Thanks for the quick work and beautiful job.
Best experience with a body shop.
Vehicle Make : Volkswagen
It looks great
Fantastic job. Car delivered one week early. Great people to work with. Highly recommend..
Great group of employees
Very friendly and eager to please
I will highly recommend to friends and family
Did an excellent job on the cosmetic work on my vehicle and spotless interior when delivered
Awesome experience from start to finish. Great people. My truck looks perfect. Thank you everyone at Car Guys
Very pleased Very nice and pleasant Thank You
Everybody is very good at there jobs they were very helpful and friendly. And did a great job on my car. Thanks your team was awesome.
Keep up the good work. Thanks
Stopped by chance the first time. This was the third visit. Every time we have been impressed with the quality of your work. When we need body work you are our first choice.
Thank you for your professionalism, outstanding service, communication and genuine concern for customer satisfaction!
Work done professionally, on budget, and on time. Very satisfied.
Clean shop, delivered finish product ahead of anticipated time, professional demeanor, even cleaned truck prior to delivery. Will recommend Car Guys to others!
Indeed, a job well done !!!
Thank you to all who were working on my car! Looks like new!! ????????????
amazing staff and service!
First time in your garage everyone was very helpful, an courteous ,Justin gave us a reasonable quote which was acceptable so appt.was made for the following morning. When we arrived for our appt.the job was completed quickly and to my satisfaction, again everyone was so polite and helpful getting us coffee, making us comfortable .
They were very efficient with my vehicle! Very satisfied! They went above and beyond!
We greatly appreciated the prompt service and quality of repair work. Completed well before original estimate. Good level of communications kept us up-to-date on the progress of the job.
I will be calling Monday my carenpulls slightly to the lift and my windows don't roll down right. I will call Monday morning
December was an absolute delight to work with! Also when I first brought my van in for estimate it was about 10 minutes to closing and guy there offered to tape up my back window so I could drive it until I got dropped off definitely a great experience all around !
Shawn & Stacey where very professional and efficient.
The text/update email system didn't work, but the repairs were complete quickly, so it didn't matter.
Quality of the work done was excellent. I was kept informed by the progress with a daily email. The staff explained the process of the repair and defined what was to be done. The car was dellivered before the promised time
From start to finish, it was a great experience.
Great people to work with
Everyone is great, you can tell they love what they do, so that shop is doing something fight!
Rapid response and excellent job. Exceptional organization of the facility and easy to work with.
Everyone from the time I walked in was professional.
My truck looks great can not even tell it was
In an accident. Job well Done!!!
This is my second time having my Toyota in your shop I was pleased with the first time and I am pleased with the second time you have a very awesome group of men and women working for you your's truly Dorothy S
Everyone was so nice and friendly!! Answered absolutely all my questions since I have never been in a car accident situation before.. will definitely return! (But hopefully won't have to.....)
Liked being sent emails on their progress. Every one was very helpful & great especially Sean.
Every person I dealt with was awesome. A pleasure talking to and dealing with them.
Vehicle Make : Volkswagen
Thank you, my car looks like new
The display of courtesy and professionalism by the ENTIRE staff was unlike any experience I have ever had with car repairs. From the moment you walk in through the front doors to the end when you are picking up your keys is an ABSOLUTE pleasure! I'm a tough cookie to please. Everyone knows that about me. I have very high expectations when it comes to customer service and Car Guys exceeded them. I will recommend them to everybody I talk to and I have a big mouth. Lol
I had an issue driving it home but it was rectified immediately I want to thank them for everything they've done and I would recommend
Sean is the consumate professional. He knows his business, is personable and delivers exceptional customer service while the shop does excellent work.This is the winning formula that brings customer loyalty. Thank you Car Guys.
Yall went above and beyond with cleaning and repairs and stay within the estimate
I was impressed with December's help in working with the insurance companies and keeping me informed all the way. It was great working with Car Guys. They did a beautiful job on my car.
Car took longer then expected but they made it right with rental and did great job on repair.
Very friendly and professional service. My car was ready much sooner than I expected. The damaged areas looked like new. They also washed and cleaned the vehicle before returning it which was great. Repairs guaranteed as long as I own the vehicle. This was also one of the cleanest body shops I have ever seen.
PROFFESSIONAL staff great experience all around thank you all sincerely terry d king
I thank you for your prompt repair. I really like the frequent update texts that keep me informed and decreased our anxiety as to what was going on and when we would back in our own car. Thanks again. ????
Quick and courteous. Can't beat that
The entire staff, especially December were assume! They demonstrated flexibility and compassion. A business with old fashion values is hatrd to find these days, but Car Guys fit the bill!
When I picked up the car it look like it did when I first bought it and took it out of the show room. Your representative was very professional And knowledgeable.she also kept me up to date with daily text messages. I would not hesitate to recommend car guys to anyone who needs to have collision work done on their car
Your staff was friendly, courteous and knowledgeable. I actually enjoyed the experience and feel I received a fair price for the work that was performed. I would use Car Guys again and recommend it for automotive body repair work.
I am satisfied with the worse repair & the timely, I get my car back before the estimated time that I was originally given.. :-)
I was satisfied the job they did and the girl who stayed in contact with us I believe her name was December was great, very friendly and courteous.
They did a great job! The customer service was very friendly and helpful!!
I always feel very important and taken care of when dealing with car guys, I would recommend and insist on my friends and family going here. Thank you
Wonderful experience. Great people to work with.
Professional, Detailed,interactional,timely,courteous,are among the few words in a group of many that one can use to describe the experience a well run, clean establishment one encounters in a repair shop that the ambiance can be taken for a high end new car dealership. Sean made my experience totally excellent. I would recommend this shop over 100%.
This was my first experience with car guys. I will be back.
The job well done and was completed as scheduled.
The staff was friendly and helpfuL. Would recommend
Car Guys to our friends and family.
Everyone was nice and polite always got text messages on updates. Will use again if I need but . Hope not thanks again
Excellent job. I am really impressed with the workmanship.
Great service.everyone was very nice. Car looks good as new
Everybody was very professional. I am extremely satisfied with your place of business and the work done on my truck. I will certainly keep you in mind for future repairs and will mention you to all my friends.
They worked with me and my insurance, it made it such a smooth repair without a ton of phone calls
Great job and ahead of schedule.
Very professional and courteous. Made this a painless event.
Excellent job and completed ahead of promised. Stacy and Shawn were very good to work with.
Thank you for the quick service Nd an excellent job on the repairs.
The service was friendly and very fast and efficient.
I appreciate the extra effort by John, the mechanic, with regards to resolving the air conditioning issue on my Audi. He did the appropriate repairs despite being told to "get it (my car) out of here by the manager of the body shop. Also, Justin was easy to work with, even though I feel there was pressure by the manager to "get it out of there". Justin remained very professional and polite.
Unbelievable service provided I was impressed with quality of work that was done in a short period of time.
Justin and the staff were very nice and helpful ! My car was done a day early ! I would recommend then to any .???? Very very pleased ?
Getting the estimate and getting the work done was exceptionally quick. You did a great job. Thank you so much.
Very Professional - received continuous updates on work progress. Whole experience from start to finish very painless!
Staff staying in contact every step of the way with what was happening with each phase of the repair
Stacy and all the staff were great. They were friendly, pleasant, and fun to work with. We had a great experience and will refer our friends and family.
Everyone there was very professional and pleasent to talk with. And my car looks great!! Thankyou????????
Fast efficient service. Nice staff.
Sean and his entire team were very professional and courteous. I would recommend them to anyone in need of exceptional service.
You were surprisingly fast and very friendly. Thanks also for washing it.
I did find a AA battery in the track AREA of the repaired door, but no harm done.
I was very pleased with the Service From the entire team at car guys. The professional service provided was outstanding, I would definitely recommend care guys to any of my friends.
Smooth and easy They called me before I called them Very professional thanks
Absolutely awesome attention by everyone there. Work done met my expectations and will recommend them to anyone.
Excellent experience. Would highly recommend
Loved how they kept me posted daily about my car via text. Car looks great!!!
Next time please cover the front seat if dirty parts will be laid on it. It cleaned up fine, so no harm done. Thanx to Justin, Stacy and everyone for a great experience! Guy
Great job, they finished under budget and ahead of schedule. They took the pain out of this experience!
you have a great staff & the work don on my car was outstanding. would recommend you to anyone
I was very impressed with the updates and the work done. I will recommend your shop to everone.
thank you so much for the amazing job you guys did on my truck it's like having a brand new one.
They have the most congenial staff and great customer service I have experienced in Citrus county. Their repair work is top notch. I would recommend them for any auto body repair
Excellent service. Very satisfied.
They kept me up to date all though the repair
I would recommend CarGuys anytime for their service and friendliness of your staff!! Thank you for your work !
Excellent customer service, excellent work!
All the staff was smiling and greeting as we walked in. Justin kept me updated on my car everyday. Thank you all
They were all so friendly they felt like family.
The team at car guys made me fill very important, and I fill like they care about the job they do. Thank you crystal river flordia car guys
Could not of been happier with the results,the time frame and the communication. Justin was fantastic , kept us well informed of the progress and delivered ahead of schedule. A experience, will recommend Car Guys !
Vehicle Make : Mitsubishi
Great job.! I will recommend Car Guys in Crystal River. The receptionist was very friendly and the guy that gave me an estimate was very knowledgeable.
Car guys did a really good job on my Nissan altima. I recommend anyone to go to them.I like how they were giving me text msgs and phone calls to let me know status of my car. I'm gonna bring more work to them.
Justin was personable and professional. Great experience.
Did not meet expectations for time of completion.
Justin was very helpful and liked that I got emails on updates on car. Good job. Thanks