Great communication, wonderful staff and amazing quality!
Fantastic work replacing the bumper on my BMW! The repair was completed sooner than estimated. When I arrived to pick up my car, it had been cleaned inside and out! There was also a small bag of treats with a note inside my car saying “Thank you!” I would highly recommend Casten Body Shop if you need auto repairs.
Thank you for the goody bag!
Car looks new again. Great service!
Exceptional service and communication.
They always do a fabulous job of fixing our cars! Thanks to Bill and Chris for always making it a great experience. Excels in their customer service! Thanks so much!
Prompt response and timely swevice
Excellent in every way. Where else would someone call you on Christmas Day and assure you that they received your call and the request from the insurance company? None! Where else would keep you updated on everything by text and call if any questions. None! Car looks better than it did New. I cannot be more pleased. These guys are the best. No problems giving referrals.
Thank you Diane
I was very pleased with your outstanding customer service! You quickly completed the job and kept me informed about the progress of the repair work on my car. You did an excellent job with repairing my car, and I am very thankful!
Really pleased with the service provided. The email updates were timely and much appreciated. Thank you for another great experience.
Everything was so well run, the pre estimate, the drop off, repairs, constant communication about when the van would be ready, the pickup & fact car was detailed, all so nice.
Great job and services- I would highly recommend you
Job was completed at the original time estimate. Everything looks good as new!
Great customer service, great body work
Unfortunately for me, I have been to Casten 3 times in the past 10 years,(none of which were my fault!) and I have always been exceptionally satisfied with the service I receive, from the people I associate with who are just great, to the repairs that are always a job well done! I would definitely recommend Casten to anybody!
only that it took so long to get my car back. however the car looks great.
Second time I have used your service and will recommend you to others.