Body Shop

Real Reviews From Verified Customers

Lisa M.
Vehicle Make : Ford
5 out of 5
3/26/2016
Excellent work and service!
Pamela B.
Vehicle Make : Chevrolet
5 out of 5
3/25/2016
Love the daily updates! Everyone was extremely nice and helpful! Goodie bag was an extra special touch! Will definitely recommend to friends!
Rob Z.
Vehicle Make : Jeep
5 out of 5
3/18/2016
They were awesome,, that Rob guy is something else..
Cyndi D.
Vehicle Make : Acura
5 out of 5
3/10/2016
Love you guys!
Lynn M.
Vehicle Make : Toyota
5 out of 5
3/6/2016
Matt was professional, kind and great to do business with. He was accurate and timely when requests were made. I am always satisfied with the repair work and the service. Thank you for being and serving the Village of Lake Zurich.
Tammy G.
Vehicle Make : Nissan
5 out of 5
3/4/2016
Really nice people to deal with. Always do very good work on our cars.
Michelle L.
Vehicle Make : Honda
1 out of 5
3/4/2016
Car was given back with the check engine light on
Vicki M.
Vehicle Make : Acura
5 out of 5
3/3/2016
We appreciate the excellent service and the timely manner in which it was completed. We always trust Casten with any auto body work we need done.
Derek Z.
Vehicle Make : Nissan
5 out of 5
3/2/2016
Great job. The truck looks awesome.
Brian L.
Vehicle Make : Acura
5 out of 5
2/28/2016
other than issues on the scheduled date everything was fine like getting daily emails on the works progress
Brian R.
Vehicle Make : Chevrolet
5 out of 5
2/25/2016
Service was excellent would highly recommend them to everyone. Made an unpleasant experience of a car accident tolerable
Nayum Bin.
Vehicle Make : Honda
5 out of 5
2/4/2016
They are great people with polite attitude, they know how to show respect to customer and make you feel like you are a valueble customer. They will get everything fixed which you break during the accident!
Luis M..
Vehicle Make : Mercedes
5 out of 5
1/26/2016
I realize that nobody can exactly predict when the car is ready To be ready for the owner to pick up but going Beyond the weekend ( meaning the car rented Is being used and not for the purpose it is rented , just sitting Idly at home and insurance getting uneasy and may not pay and then pass it to the consumer . I don't know if this is a Problem. We will see
Devra B.
Vehicle Make : Acura
5 out of 5
1/21/2016
Always a pleasure to deal with Castan. Love the txt feature!
Jack D.
Vehicle Make : Ford
4 out of 5
1/19/2016
the car looks great! it took a little longer than I thought, but I would rather have it done right and not rushed.
Amy B.
Vehicle Make : Mazda
5 out of 5
1/18/2016
A fantastic second experience with Casten. You made the pain of having the car out of commission a little less painful. Excellent communication and my car was done a couple days earlier, which was awesome!! Thank you for taking care of my car and me!
Lynn L.
Vehicle Make : Volkswagen
5 out of 5
1/13/2016
Very organized. Great process. Texts are great as well as the work on the car!! Loved the "treat" bag and appreciated the loaner. I said to myself, boy, somebody really knows what they're doing! Thanks so much for a positive experience.
Honey C.
Vehicle Make : Hyundai
5 out of 5
1/12/2016
Everyone was very courteous and friendly. My car drives like it never has before! Which makes me very happy! And the bag with the goodies was awesome! Thanks so much! The detailing of my car was a nice surprise as well! Thank you so much and I Will be stopping in to pick up some business cards to pass along to other people in the apartment building that I live in that ask me if I was satisfied with your service. Again thank you so much I appreciate all your help!
Jason G.
Vehicle Make : Honda
5 out of 5
1/7/2016
Great job, as always. Appreciate the consistent excellent customer service, repair work, and timely completion.
Dilip P.
Vehicle Make : Acura
5 out of 5
12/24/2015
Good work

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