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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 191 reviews 82%
4 star 28 reviews 12%
3 star 5 reviews 2%
2 star 3 reviews 1%
1 star 7 reviews 3%
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(All Vehicle Makes)
Tom H.
Vehicle Make : Cadillac
5 out of 5
8/7/2020
Great service. Rick Locatis is the best.
Delores K.
Vehicle Make : Buick
5 out of 5
7/31/2020
I was most pleased with the service and graciousness of the people I came in contact with at Auto Service - Otsego. Also pleased with the ‘finished product’ of my car when it was returned. They were more than anxious to have me comfortable with the loaner car I was to drive.
Yolanda R.
Vehicle Make : Dodge
5 out of 5
7/25/2020
I am extremely happy with the results of the work that the team put into my journey. I really think it was the same vehicle. Thank you again for a job well done
Anne C.
Vehicle Make : Nissan
4 out of 5
7/15/2020
The service was very professional and while I had never heard of Autobody USA prior to having hail damage, I would definitely refer a friend to your business. The rear view mirror was laying on the seat in the car and it would have been nice had that been reattached, but I understand it was not part of the insurance claim.
Tara S.
Vehicle Make : Ford
5 out of 5
7/14/2020
Rick and his team did a great job on our repair. They had our car done within a few business days. Excellent customer service!
Betty M.
Vehicle Make : Chevrolet
5 out of 5
7/8/2020
Good job is all that I can say.
Kenley B.
Vehicle Make : Jeep
5 out of 5
7/7/2020
You Are Great!! So thankful for your service!!
Andrew Melissa.
Vehicle Make : Jeep
5 out of 5
6/12/2020
Vehicle looked great, great service
Nikoli M.
Vehicle Make : Chevrolet
5 out of 5
6/10/2020
Rick and his team went above and beyond again! After having rick go through the hassle of my insurance and getting a brand new looking truck back, I am again a happy customer and will always and only let the team At Autobody USA-Otsego work on my vehicle’s!
Jesse D.
Vehicle Make : Honda
5 out of 5
6/9/2020
They did a great repair job in a timely manner. They also keep me very informed about any needed repairs that my insurance company missed.
Michael F.
Vehicle Make : Toyota
5 out of 5
5/15/2020
Great Job on the repairs on my Toyota Tundra! It feels like a new truck again. Autobody USA-Otsego was very pleasant to work with. Thank you all
Shawn G.
Vehicle Make : Toyota
5 out of 5
5/5/2020
Great work!
Robert T.
Vehicle Make : Dodge
4 out of 5
5/4/2020
Rick was very helpful put my taillight assembly on and a new bulb and sent me on my way very good service ty
Glen F.
Vehicle Make : Chevrolet
5 out of 5
4/18/2020
Everything was great!
Mike M.
Vehicle Make : GMC
4 out of 5
4/17/2020
Great job and returned the car cleaner then when they took it!!
Jennifer B.
Vehicle Make : Chevrolet
5 out of 5
4/17/2020
I am always impressed at how professional and polite everyone is. My vehicle came back perfect!
Scott C.
Vehicle Make : Chevrolet
5 out of 5
4/11/2020
Very professional, ethical, knowledgeable and courteous people!!! I would highly recommend them to anyone! Thank you so much!!! Scott C
David D.
Vehicle Make : Toyota
5 out of 5
12/25/2019
Good job. Thanks
Nancy D.
Vehicle Make : JEEP
5 out of 5
12/21/2019
My car looked new when I got it back (even smelled like a new car). I will do my best to take good care of it. Thank you for doing an amazing job!
SAL R.
Vehicle Make : FORD
5 out of 5
12/19/2019
Autobody USA in Otsego does excellent work! Can't tell any damage was done to my car. The staff are very friendly and easy to communicate with. Will 100% work with them again in the future.

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