Vehicle Make : Mitsubishi
Everyone was so nice & professional! Thank you!
Not satisfied with how the door panel was put back on. One fastener was broken and another missing. These should be fixed.
I had new scratches on the front of my car and there was white paint speckles all over the car!
My Subaru looks new again:) great work!
Great service! Great communication the whole time. Thank you!
Great job - work finished before estimated time
Exceptional customer service and repairs. These guys exceeded my expectations. Very pleased with our experience!
Great shop and customer service
I noticed after I got my car home there was a deeper scratch where the rear view mirror had been vandalized that I didn't see. I was disappointed with your profession that you didn't see that when the mirror was being fixed and at least say something about it so it could have been repaired while the car was there.
I trusted you to repair my car and return it in drivable condition and you didn't and had no explanation as to why except lack of communication not the right answer will not acceptable. If I did that at my place of employment people would actually die.
Made my car look better than when I bought it:) keep up the good work:)
Very timely & thorough work completed by the auto body USA team in otsego. Will definitely use them again in the future. Loved the text updates to keep me informed of the progress of my car too.
You did an awesome job. I am very pleased.
I loved how clean the shop was and everyone was so nice and professional.
Excellent job ! I would never go anywhere else !
Very professional easy to work with. Went above and beyond.
We love Autobody USA Rick and the staff are awesome and amazing.
Thank you guys for everything you do.
Al & Carrie Sharron
Rick is one of the best when it comes to customer service
Rick was great, I would bring any repair to USA body.
The car looks great. Thank you.
So far as I can tell right off, they did a fine job. VecHelena looks good. Door seems to work as it should. A little use will be proof. :-)
The guys at Autobody were very customer oriented.
Rick runs a great shop there ...., I will be back
Very professional in all their work and customer service. Gave me a ride home after I dropped my vehicle off and picked me up when it was completed. I highly recommend Auto Body USA.
My only complaint or concern was the job done cleaning the inside windshield....not good...C- at best...the rest looks great. Thank you, Joyce
The repairs were timely, the car looks completely new again and ie was thoroughly cleaned inside and out with a superb vacuuming of the interior. I was overjoyed. Thanks to the entire crew for taking perfect care of my best friend, my car.
Always keeping me informed as to what is going on.
Yes I felt very satisfied in the work they had done and how quick it was done I will certainly be coming back
I am very satisfied! I have come here for all issues relating to car repairs. The Allegan Auto Body USA is the second location I have used and I am just as satisfied as the one in Kalamazoo! My car was hit and I referred the person who hit my car to use auto body USA. They used it as well. I am always over the top satisfied with not just the quality of the work but also the speed and communication throughout the process.
I WOULD RECOMMEND YOU TO EVERYONE I KNOW.
I would nnot take it any other place to my repairs done.
I was very satisfied with the treatment I received from your business.
Excellent job...work completed ahead of schedule. Over estimation by $140.00 but worth it.
Rick was great to us. He went above and beyond to make sure we were satisfied
It was a handicap van used to haul my son and was brought to them by mistake. Rick called my wife and let us know. We were so impressed by him that we decided to keep the van with them. Best thing that could have happened.
Always do a great job! Love the updates while being worked on
Work looms good and the process was incredibly smooth and easy.
It seems to get better every time I bring my car in for repair, or whatever I need. Thanks.
Excellent work! Thanks Rich Currie
Although it took a little longer than expected due to unforeseen circumstances, the team did an amazing job! The car looks good as new and they really took care of me and kept me informed the whole time. Awesome job! We'll definitely come back if we ever need to fix our cars again! Thanks!
Amazing and helpful service! Helped me through the steps to take for insurance claims. The truck looks great. Communication was wonderful. Returned my calls promptly an even delivered my truck because I didn't have a ride to pick it up. Kind, professional people to work with. My truck was returned so clean it looked like it had been detailed inside and out. 10 star service! Thank you so much!
Rick and his crew did great work. Great people to work with. On time, polite, and professional. I would definitely recommend them to friends.
There were a few things that were not completed when I first got my car back
I called the next morning and they were more than willing to fix issues right away.
I would go back there if I had other work to be done.
The staff was very nice.
Rick and his crew were very friendly and answered any question we had. The process of getting the repair scheduled and completed was very smooth
Just picked it up last nite. It looked looks perfect. Staff very nice. Liked the text updates. Also all done on time estimated..impressive. I would recommend to others.
The service was excellent. Well done.
Everyone was very nice and updated me with the progress on my vehicle. I got it back quicker than I expected! I would definitely recommend their services to my friends.
I appreciate your prompt service and your attention to details thank you so much for the great job you did
Superb service. Very professional, informative and personable. Great job with completing service right on scheduled time. Car looks great!
Car looks great and finished on time.
Rick and the boys are awesome.
Fast, professional and a great job!
Very good experience. Very frenzy and helpful staff. Vehicle was done one day sooner than planned.
It was a pleasure doing business with you
My car looks like new and the service was amazing!
Not completely satisfied with paint match
Great to work with you guys. Very friendly and informative. I really liked the text updates. My car looks great. Thanks!
Best experience I have had an at auto body repair shop. The personal touch given by Rick was top notch. Usaa sent over file and Autobody USA took charge. I was booked and repair work done all within one week. They even detailed my car and had my rental picked up for me. I would highly recommend anyone to do business with Autobody USA. Thank you for everything.
They made the experience a positive one by keeping me informed of any changes in the original estimate as well as the reiair schedule. Have already recommended them to others.
Everyone was so nice and accommodating and I really appreciate the help I got from you. My car looks wonderful thank you!
Fantastic job! Thanks many times over!!
This is the third time in four months I've been in. Everyone is always professional. Rechelle and Dawn ( I think her name is at the Stadium Dr) are fabulous friendly A customer service. I enjoyed the frequent text updates on my car ????. I will and have already recommended Autobody USA!!
I was treated with respect. All my questions were answered.
My wife & I are both very happy with the quality of the work.
The job was completed on time.
I will definitely recommend Autobody-USA-Otsego.
I was really pleased. The communication was amazing. The car looks great. I am truly happy with my experience.
My car was done in two days which was faster than I had anticipated. I got the car back last night and from what I've see thus far, it looks good! Everyone at Autobody was very nice and welcoming.
Excellent work gentlemen. Looks awesome! Just like new.
Excellent customer service.
Great professional help
The car looked great. And what a surprise to have the inside cleaned also. I was very impressed and satisfied.
Thanks for the speedy service.
Very well done and in a timely manner. Any and all questions were addressed right away. Overall a pleasant and professional experience. Thanks again
Auto Body USA did a great job with all that was in their power. The only thing that I was disappointed with is that they had to use aftermarket parts. My front bumper doesn't line up as good as it used to.
Overall, my experience was satisfactory.
Thanks to everyone, job well done!
Rick was very helpful in all areas, making sure that my car repair was as easy on me as possible. If there was a delay, he notified me right away and helped fix the situation. I would say above average service.
We are very happy with the results
Excellent service, took care of rental and towing so I didn't have to try to coordinate everything. I will have to wait a few days to comment on the quality of work, but so far so good.
So happy with your work! Fantastic!
Rick and his staff are very professional, They always go above and beyond to take care of their customer
Rick and his staff were extremely helpful, knowledgeable and courteous and wonderful. Thank you.
We were extremely pleased with our experience with Autobody USA in Otsego, MI! We appreciated how nice everyone was, the emails that were sent to keep us updated throughout the process, and the fact that they finished it two days early!
Very thankful for quick service and daily communication.
My car looked brand new when I picked it up! I loved the daily updates regarding progress.You can tell the team takes pride in their work. Couldn't be more pleased.
Service was excellent and completed ahead of estimated completion time. People were extremely efficient in keeping customer on formed on the progress of their work. Would highly recommend your business
everyone was pleasant. i was kept informed consistently on how the repair was going. fair price and excellent work. very satisfied with repair job.
The was fast. I waited only 15 mins. I sat on a comfy couch.
Thank you so much for all of your hard work on my escape. It looks like new again. Thank you!
Wish it hadn't backed up and extra two days.
The car looks as good as new. Thanks for a great job!
I appreciated the updates on how the vehicle was coming along. It was good for our peace of mind.
The work done on my Pontiac g6 was excellent. The car looks fantastic. I have never gone to a body shop that was more professional than this one. The office was clean and Jeff was respectful and kind. I will not hesitate to use them again and recommend them to others. Thank you.
Thanks Jeff and crew for yet another great experience with autobody repair!
Great job and very quick service!
Great job and very professional service . I would highly recommend Autobody USA
Very friendly. Truck looked good.
I have not yet seen the car. If it is not to my satisfaction I will amend my salutations. However, the communication was excellent. I appreciate the timely, efficient work. The customer service was very good. They have agreed to store my car until I return to town. I appreciate that.
Thank you so much! The truck looks great and added bonus that the truck was dropped off right at my house!
As l stated l was very pleased
Personnel very professional and courteous. We were very pleased with the quick service and text updates. Very happy with the paint job on the replaced hood.
Great job by Jeff and Scott and anyone else involved. I especially liked the text messages, cleaning the vehicle, prompt service, and notifying me when it was done . I would highly recommend auto body USA.
Very happy with the results better than I expected.
Great work and even better staff
Awesome people... great work!
Thank you so much for your hard work and fast service in repairing my Ford Edge. It is difficult being workout a vehicle but I realize how busy you are. Your fast service is greatly appreciated. It looks great! All of your communication with me was also very helpful. Thanks again.