Body Shop

Real Reviews From Verified Customers

Hang D.
Vehicle Make : Ford
3 out of 5
Constant delays and poor customer services throughout out the whole experience
James C.
Vehicle Make : Ford
4 out of 5
Serramonte Ford worked diligently with the adjuster from Kemper insurance. Kemper insurance were not as responsive to getting their adjuster and to Serramonte Ford to ok the repairs. I completely understood the reasons for the delay in getting my truck repaired. It was Kemper Insurance and not Serramonte Ford. Thanks, Jim Costello
Alexis M.
Vehicle Make : Ford
5 out of 5
Patty was very professional and went the extra mile in servicing/repairing my Explorer. Thanks
Dan H.
Vehicle Make : Ford
2 out of 5
Tamara T.
Vehicle Make : Mazda
3 out of 5
Flawless repainting of rear bumper.
Pamela M.
Vehicle Make : Honda
1 out of 5
At the beginning no one knew the car was already on lot. Now there are some problems. We will have to take it in for repair before driving back.
Kathleen R.
Vehicle Make : Ford
5 out of 5
Excellent work: always kept me updated on the progress
Maxuell G.
Vehicle Make : Ford
5 out of 5
Good job on the upgrades through the whole process
Gilberto T.
Vehicle Make : Nissan
5 out of 5
Good job
Bob S.
Vehicle Make : Ford
5 out of 5
My Escape looks brand new. Thank you
Stephen V.
Vehicle Make : Nissan
5 out of 5
Job well done.
**** C.
Vehicle Make : Ford
5 out of 5
Patti deserves a special mention for her helpfulness
Adam James.
Vehicle Make : Ford
5 out of 5
As always great service and work done
Helen J.
Vehicle Make : Ford
4 out of 5
this is my second repr. by Serramonte Ford in 20 plus years. both were exceptional/satisfactory, as are my recommended services. I have been very happy with the "older" Ford employees I have dealt with. Thank you to Carl & Michael. Helene Jones
Lleander E.
Vehicle Make : Infiniti
5 out of 5
No comment, just keep doing a good job
Travis N.
Vehicle Make : Toyota
5 out of 5
Staff was very nice and the work looks wonderful. Thank you!
Christine L.
Vehicle Make : Ford
3 out of 5
One of the mechanics looked at my broken mirror and figured that we can do a repair in a few hours rather than a day or a few days. Thanks for being able to up a repair timetable on the fly. It really made my day.
Rick B.
Vehicle Make : Porsche
5 out of 5
Everyone was fantastic!
Carter B.
Vehicle Make : Ford
5 out of 5
Mike was great, he personally kept in touch from begining to end. The email updates were a nice touch as well.
Joan D.
Vehicle Make : Hyundai
5 out of 5
Everyone was so professional and very nice. I would recommend Serramonte Ford to all my friends. I feel lucky that my insurance sent me to them for repairs. Thanks Serramonte Ford


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