Your staff is friendly and engaging. But what detracted from my overall satisfaction is that a piece of trim was replaced and is out of line with the existing piece of companion trim.
Everyone I had contact with could not have been nicer nor more accommodating. They made the entire experience easy.
It looks great, and you even touched up some chips in the paint on the hood. The inside was really, really clean. Thanks!
Some of the painting needs to be finished
Wow! Randy was so so kind and patient, throughout this entire process! I cannot thank Randy, enough!! The staff inside the office was very kind too! Thank you!!
The repair was excellent and pickup was very easy.
I am thoroughly satisfied with the work done to repair my car, and the impressive efficiency of the entire operation.
There is one small detail I should like to bring to your attention: After picking up the repaired car, I noticed two slight scratches at the bottom of the driver's door frame (where a rocker panel would have been on an older car). Perhaps someone stood on the frame, or something was clamped to the frame, during the process of replacing the dented front left fender. I was able to cover the scratches with touch-up paint. But you may wish to take precautions against this sort of thing in future.
Thanks again for your excellent work on my car!
Nice job, done quickly and with clear direction in what they were going to do. You made it easy.
Your robotic emails are useless. Today, I received one acknowledging that I had picked up my car. I was in Kansas all day. Twice this week, I replied to your robotic emails, requesting a phone call. Silence. Crickets. Why waste your customers’ time?
Picked up my car and the left headlight and turn signal doesn't work.
Great job! Friendly, Google communication over the several weeks it was gone.
My car looks great! Thank you!
the repair did take a few days longer than originally expected.... but the quality of the work appears to be very good....