Tire impacted by the collision was not repaired/replaced and there was still debris in the undercarriage of the vehicle when I picked it up.
Buff Whelan has always known how to take care of customers! This time I had body work done and as always they did a fantastic job (second vehicle I brought in). The staff of the body shop and of the vehicle rental, are EXCELLENT!!
Excellent job in on Monday done by Friday. Thanks for great service
Body shop estimator and staff were very friendly, efficient & helpful despite being in that cramped tight trailer. I also think the email & phone updates are great. Exceeded my expectations
Every associate that I had contact with was very professional and courteous. I was always up to date on the progress of my vehicle through the process and the work that was done was excellent. The rental vehicle was also great...maybe too great. It was a great way to market your newer vehicle and yes now I want one!
Service was timely, and I appreciated status updates.
Keep up the GREAT work!!!
Thanks so much for the prompt service. It has been a pleasure working with your company. I appreciated the updates along the process. Thanks again, Bill and Sandy Dyker
They did what they said they would do and when there was a problem they gave me a heads up so I could reschedule easily.
Nice job. finished earlier then expected
I am completely satisfied with the work done on my truck. It has the exact look as before the accident. Also, the customer service was exceptional from beginning to end. I appreciate you all.
Was very happy with receiving the updates. Also with getting my vehicle back sooner than the expected date. Looks good so far, but have only driven it home from the body shop. Hope all is good. Ken was very helpful and pleasant to work with.
Thank You Buff Whelan Body Shop
I am sending Ken an email now, which will include pictures.
All of the staff were friendly and very helpful!
It took 4 weeks to repair my vehicle. very long time
I certainly would recommend Buff Whelan repair shop. I felt completely comfortable and all my questions were answered. Everyone involved under Ken Kennedy, his crew ,were very helpful
awesome service from Jason Crager!
i just to want to thank everyone for the great job repair it looks GREAT !!! thank you all
The dealership does everything to be very helpful