I was excited to see that my Highlander looked even better than it did before my
Accident. I also appreciated Dean’s helpfulness and their keeping me posted on
Progress by texts.
The information on the progress was constant. The only thing that happened that I was not aware of was that the fender that came in for my car was damaged. It was repaired and put on. I was was not informed of this or given any options. I only found this out when I picked up my Edge. I was still satisfied with the repairs.
so quick, so courteous. our contact Dean was very helpful, he took the time to explain what they did & why.
The staff at Abra was completely professional in having everything arranged for the repair of my vehicle. Every everyday I was provided an update of the repairs and although there was more damage that could initially be found. They to care of it with great expedience. I would highly recommend Abra to any work or family members!
The email updates were nice.
The repairs were made promptly and met expectations. The staff were friendly and communicated progress by text and phone. Great job
The crew did a great job. Looks like it’s brand new out of the dealership!!!
-Cody ****, very satisfied customer
Everybody was very friendly and I was updated daily on the progress of my car. The work on the car was great!
Communication was great. When unexpected delays popped up, I was informed and given the new timeline. I was kept in the loop, definitely my preference.
Fast service and excellent customer service and communication.
Excellent customer service and they get the job done fast!
Thank you so much for the awesome customer service & job on my car!
I was totally impressed with Abra Body Shop. I will go their again if I need quality body work done. They were professional and kind. Thank you!
Very friendly, professional people with a great knowledge of the business. Great service all the way around. I would definitely recommend anyone in need of repairs to Abra!
Boxes with old parts were left in the car.
They did a great job. The people in the Kennewick location are easy to work with. I especially like the text updates.
I will recommend ABRA to anyone needing body work.
Dean kept us updated along the whole process. He and the staff made sure we were taken care of the whole time.
Excellent work and a distinguished staff Thank you and thank you mr Dean
The entire ABRA staff is very kind and professional. I received updates throughout the process, which I appreciated. The process was simple, ABRA took care of the insurance side so I didn't have to worry about it. My car looks good as new!