Vehicle Make : Volkswagen
The Head lights are still not aimed accurately. Two attempts so far and still out of adjustment. I was encouraged to adjust them myself. At this point I may have to. The body work seems to be fine.
Very friendly service. Great communication in person and while they had my truck. Very helpful beyond expectations. Truck looked great when I picked it up. Thank you Mark and all the employees ????
As soon as I backed up, a warning came on to check my back up sensors. After checking them out, they don't work. Not too thrilled because it's not convienent to return. I also have trouble understanding how someone who drove the car after repairs were complete didn't happen to notice the warning that comes on every time you go in reverse.
The staff is efficient and friendly. In addition the repairs were outstanding and the turn around time was quick.
A abouslety wonderful experience from start to finish. I never had to call and ask about the progress of my car I was informed daily . The customer service is. Absolutely amazing and the quality impressive
The customer service is extraordinary. Right from the first contact with Rachael, then assessment with Curtis, and the final solution with Joshua, there was the utmost courtesy and professional dialogue. The involvement of the insurance company added a bit of complexity, but it was all resolved by ABRA and I was kept up-to-date with 2X daily notifications, either by phone or email. The ABRA team is sincerely interested in providing the best service possible and they do it with pride and pleasure. I'll definitely recommend them to my friends.
Josh and team were awesome. Repair looks great. Thanks
I'm no longer surprised by the professionalism displayed by the team at ABRA. I've come to expect it, and I'm never disappointed. I talk your shop up to everyone I know. Please keep up the great work!!
Thank you Joshua...re: the recent work done on my Camry...I am very satisfied with the job.
Please thank everyone that was involved in getting my car back. Greatly appreciated!!
Joshua K was awesomeness me with continuous updates and information. The truck looks great! Thank you!
I want to express my greatest gratitude to Joshua and Michelle and the whole team at ABRA for the tremendous work they did and for making this experience as painless and as human possible for their sense of welcome thank you all very much ???? Philippe
my experience exceeded my expectations. I was explained and shown the damaged areas and was informed what had to be done and how long it would take. Tom was aware of my situation as a Uber driver. HE said he would do his best to see to it that he would get it back as quick as he could,in fact it was finished earlier then expected.
Very nice place to do business. Will highly recomendyoutoall my friends
Well, after three hours, all seems exceptional! Heading home ( Virginia) on Saturday, should be home Wednesday, send again for a real status update.????
Good over all, can be trusted
Looks very good guys ! I am very satisfied with how it turned out. Only wish I could have had you go over all the other scrapes and scratches while you were at it. Lol
Josh and Michele were great!