Very friendly service! Thank you!
Megan was thorough and communicated very clearly. ABRA also communicated with my insurance and the rental car company and took care of everything. We appreciated the work and the customer service. We were actually blown away. We have NOT had this experience in the past with other shops. We made sure Liberty Mutual knows how we felt and that ABRA will continue to be a preferred provider. Thank you for a painless claim.
Abra always does a good job and Joseph was great!!
Superb workmanship and customer service. I'm extremely pleased with the the overall experience.
Customer service and timing to complete was well below expectations
The expectations and daily follow up were vague and promises were not met
It took 4 days to get parts even though insurance estimate was relatively spot on for parts needed and that was ignored even though it was received by your comment any 5 days prior to dropping off the car which then took 9 days to
Drop off appt was 9am and nobody waited on me until 9:20am even though lobby was empty - all and all very disappointed in customer service
Everyone who I cam into contact with at ABRA was a pure pleasure to work with. Joe was exceptionally helpful, reassuring, and accommodating. He goes above and beyond for the customers!
Not only satisfied with the repair techniques of your workshop but also with the hospitality of your staffs that I encountered.That's why I come back for the second time.
Very nice people and good quality work
Bruce and Joseph were great
Order a new number and install it correctly. Talk to Bruce, he knows the issues.
Joseph was extremely helpful with all of my questions and requests. He made several estimates for me so that I would know how much it would cost for each different thing that I needed to fix (or not fix). He was very patient even with my indecision about what I wanted done. It was a great experience. The car came back beautiful and I am very happy with the work done.
Abra did a wonderful job on my car. My Honda now looks better than it did before the accident. I am very happy with the work they did and I recommend it to anyone who needs work done on their car.
Thank you Abra for such a great job .
Receptionists at the front desk and on the phone were very helpful and efficient. My service agent (Bob Holeman) was great and kept me informed throughout the repair process
Farmer's Insurance recommends Abra and my experience this week was completely satisfying. The Bellevue team is welcoming, knowledgeable, professional and truly cares about the customer. My car looks fabulous! Thank you Sean. Marion
Thanks for doing a good job. I'm still test driving and everything looks good so far!
The repair and paint work completed look great.
This was my second experience with the ABRA Auto Body & Glass company. The car looks great, the scratch in the right rear quarter panel is totally repaired. I only have to return to get a little hazy circle removed around the trailing edge of the door.
I'd recommend the company to anyone who wants a first class quality, professional job to repair body or glass damage.
Estimates need to be a little more accurate.
Everything was wonderfully executed. I only wish I had known it would take a week and a half versus the projected 4 days I was originally told. Overall, excellent service. Thank you.
Repairs were done as expected. Car was nicely detailed when complete. I was kept informed about timing.