Aside from getting my car back, I enjoyed the interactions with the staff. Their sense of humor really helped me de-stress and eased the embarrassment I felt over hitting that pole.
Tami was communicative, attentive, and efficient. Everyone I came in contact with at the shop was also friendly and helpful. The job was completed in the original timeline provided and the daily texts allowed me to feel like I was being kept in the loop through the whole process.
My vehicle looks brand new and it was so simple to bring it in! Tami was amazing and updated me at least every 2-3 days on the progress for my vehicle. I also got text updates! I am very impressed with ABRA not only for their customer service, but also for their quality of work. Seriously my SUV has never looked better.
Danny at the Lacey location and Amy at Lakewood both rock. Very professional and courteous. Pleasure doing business with you.
Thank your for the extra cleaning that was nice of your staff and appreciated by my family
I can tell that you have the very best and the most experienced personnel on your team . It really shows in the work that was done on my van. I will tell my friends to come to your company when they need work done on their vehicles. Also letting me know what was happening with my car the updates were very timely. Thank you once again
You are all amazing! Thank you for the outstanding job and wonderful customer service.
ABRA was able to get our vehicle back to running in much less time than anticipated. Thank You!
Everyone is so friendly and helpful. Thank you:)
Vehicle Make : Volkswagen
the constant communication was more than I expected not to mention what a wonderful job was done to make my car look like new again. I will be coming to you too replace my windshield at some point in the future. I will recommend your services too all my friends.
Everything was done perfectly from start to finish thank you
The left side of my car looks like it is a brand new car. Cleaning and detailing the inside and outside was above what was expected. Thank you for a great job. I will surely recommend your shop to my friends and if needed I will use you for sure.
Even though it was sad that my car was in a wreck and when I picked it up from the shop and it was so happy and sparkly and clean I knew everything was OK again. We went out into the world like we had many times before with a new attitude. Thank you so much for the great work! I appreciated all the updates too!
The work was excellent but it took so long.
II have not picked it up as of now will pick it up in the morning nroumd 9:00 am, but I am sure I will very pleased or I can answer I pick it up.
The car looked better before. The repairs have ruined my car. The paint job looks like you tried to match instead of using the factory color. My value is ruined. Thanks for nothing. Do not call me. USAA has received the complaint.
Thanks for answering all my questions and helping me with my first ever car repairs
Car looks great again. Thank yall!