They did an excellent job. It looks as good as new. Kevin was very helpful and explained the body work process. The paint on the new body parts matched perfectly with the rest of the car. They also did a great job cleaning the car inside and out. Will recommend them to others. Thanks for a job well done.
From the moment I stepped in that office your team was professional and polite. This is just my needs, they assess the repairs, and made me feel that I was in a sphere of professionalism.
My vehicle was retuned to me cleaner that it has been in a long time, and it looks great. Interior, lines, gaps, spacing.
Thank you all for making my error disappear!
Good communication and fixed problems
My experience could not have been any better. I feel that everything was taken care of very professionally. The explaining of what they would need to do to my car to explaining what they actually did do was very detailed and clear. They took care of all the paper work with insurance company and just made it so easy.The work done is outstanding and I am very satisfied. Thank you. P.s. Great team work too
We are satisfied with the worth we’ll done thank you ..
You guys did an awesome job!!!! Not only with the paint work, but also with keeping me posted (via email) with the follow up/status of my car. Thank you Stephanie, Kevin and your team!!!!
First I’d like to say, Patrick is the best communicator. He kept us updated through the entire process. The body work done on my Explorer was excellent. Looks better than it did before the accident.
Great customer service and great work.
Excellent service and communication!
Great service, high standards... job very well done!
Was impressed once again with the quality and result of the repair work done by ABRA in Kent. Having a minor damage repaired previously in this shop and the outstanding quality of that repair, was very happy to learn ABRA Kent was still a USAA contractor. The recent repair was every bit as comprehensive and top quality as previously provided. If any other body repair on any of our vehicles, we will hope that ABRA is available to make the repairs. ABRA is top of the line!
Getting updates on the car was helpful.
Vehicle Make : Volkswagen
Great job. Super helpful
having the constant updates were exceptionally pleasing, also how quickly they finished
My only complaint is that on a couple occasions someone said they would call me & that didn't happen. I had to call them after I didn't hear from them. They did correspond regularly by e-mail tho.
I really appreciated the communication and updates. Everyone I spoke with was great.
All repairs identified were not done, went to pick up vehicle, was told vehicle ready,upon arriving, discovered large scratch from accident had not been addressed, had to leave vehicle and now have to make another trip once it is ready a second time.