Great service, high standards... job very well done!
Was impressed once again with the quality and result of the repair work done by ABRA in Kent. Having a minor damage repaired previously in this shop and the outstanding quality of that repair, was very happy to learn ABRA Kent was still a USAA contractor. The recent repair was every bit as comprehensive and top quality as previously provided. If any other body repair on any of our vehicles, we will hope that ABRA is available to make the repairs. ABRA is top of the line!
Getting updates on the car was helpful.
Vehicle Make : Volkswagen
Great job. Super helpful
having the constant updates were exceptionally pleasing, also how quickly they finished
My only complaint is that on a couple occasions someone said they would call me & that didn't happen. I had to call them after I didn't hear from them. They did correspond regularly by e-mail tho.
I really appreciated the communication and updates. Everyone I spoke with was great.
All repairs identified were not done, went to pick up vehicle, was told vehicle ready,upon arriving, discovered large scratch from accident had not been addressed, had to leave vehicle and now have to make another trip once it is ready a second time.
I was very impressed with your service you did a great job and it was completed on time and the price did not change I was also pleased with how my car was cleaned too, I didn't expect that!! I will definitely refer your business
Very courteous and prompt with estimate and inquiries.
Nice customer service. Outstanding paint job on my Toyota Carmy 2012 front bumper and the dent of passenger. Matching color perfectly. Can't even tell it have been in accident,like new. No question at all. Highly recommended them.
These guys rock! They not only fixed the damage on the door and fender but got all of the bugs off the front of the truck from coming cross country.
Great service. Very caring and motivated. I appreciate how they really wanted to make sure my car was done right. I would recommend these guys to anyone in need of auto body service. Thank you Abra!????????????????????
Abra team did a good job, my benz looks a new car
Great service, friendly staff, and my repair was done professionally and at a very reasonable price I thought. Even my car got washed, and it was very dirty to be quite honest. I wasn't expecting that. Anyway, if I ever have a need to again get some body work done, I'd go back to ABRA without a doubt.
Missing a part on the door and driver door couldn't close all the way needs little work
the staff is awesome. very professional. wade the extra effort to get my car back to me quickly. delivered it to my home and returned the rental for me. never had such amazing service. AND THE JOB WAS DONE PERFECTLY!! car was super spiffy clean too. I would recommend these guys highly.
Repair took a long time. While I believe that this was mainly due to Volvo parts being available, it was frustrating. Additionally, the text based communications were often confusing. This wasn't Brandy's fault, it seemed that automated updates were coming out that weren't completely accurate.