Great service and communication!
Amazing Service! Thank you Lisa for keeping me update.
Thanks for fixing my car!
Your team did an excellent job on my tundra looks like it should
Kept me informed of progress . Got it back all cleaned in and out
Everyone was very service oriented, a nice change , these days
I’m a happy Camper .
Friendly fast great service at the Bremerton store. Thanks to all involved
Thank you so much! My car looks beautiful, done way quicker than i expected! The staff were super friendly and very helpful. I will definately reccomend Abra auto body!
Lisa, was a pleasure to work with, I was kept up on all repairs, and everything was completed in a expedieante amount of time.
Thank you for a job well done in a timely matter.
I have worked with other body shops before but have never experienced the customer service I had at Bremerton Abra. From the minute I walked in the door for an estimate till I picked up my car, they were very friendly and informative!! Lisa kept me informed regularly of my car’s progress. Thank you so much for the great service!
My car was repaired in a very timely manner. Thank you
Polite, attentive staff, stuck to the estimate, fixed hidden problem for free, kept me up to date on progress.
The side mirror replacement looks great. I was unhappy with Lisa, who left me hanging with the time estimate. It could be an hour or more. Therefore, I took a rental car & called in shortly thereafter for a time estimate. She c/b & said that another part was needed & they needed the car for 2 days while it was being shipped in. Or I could take it as is until then. I wasn’t giving up my car for it to sit there for 2 days. I asked when it would be ready to p/u & she said possibly late in the day & would call me soon. I live an hour away & had work to do back that way. So, I called in after not hearing back & Harry was great & found out exactly when it would be done & that I could come back right then. Whatever part is coming, they said it could be popped into the newly installed mirror when it arrives. So, why was I told 2 days to leave my car there? I stood at the counter waiting to pay while Lisa carried on a lengthy conversation w/the car rental lady that brought me back. Then she slid the paper work that she had been holding onto over to me. Even the car rental lady said that they have issues with ABRA. After my part comes & is installed, I will not go back. Front desk Zinnia is wonderful.
Great job great customer service and updates
The service was very good. My car looks like new. The staff were professional and friendly. I would recommend ABRA to my friends and family.
Loved the constant calls and texts of what was happening with my car.
Very great body shop, the people know their stuff and they do a great job. Plus the deliver on time
Vehicle Make : Volkswagen
Service was great - Stacy was very helpful and communicative throughout the process. I felt like my vehicle was in good hands. Would return to Abra again for any body work needed. Thank you again!