Completely satisfied,except for the delayed time due to the approval of the insurance for all necessary work.
I really appreciated your keeping me abreast of the
status of my car's repair and helping me to understand
the long wait for parts.
I am telling all my friends to employ you if they ever
need auto body repairs.
From the moment I arrived to the time that I left with my repaired auto, the staff was amazing. I got updates every day by text or phone calls. I was impressed with the work done to my vehicle and I would reconmend Abra to friends. 100% satisfied with work and staff. Thank you.
The car has body gaps. The hood is not centered. The body gaps are off. The front quarter panel that was repaired is musaligned with the drivers door. The paint has debris in it. The pin stripe that was repainted was not completely finished and it is a different color than the rest of them. I would never recommend anyone to bring a bicycle let alone an automobile to be repaired there.
Management did an outstanding job to deliver more than was promised. Thank you.
Multiple delays and lack of timely communication.
Had I known from the beginning it could take 5 weeks I would have gotten a rental car. Text and email messages are inaccurate and misleading.
Everyone at Abra made my experience easy and stress less.
Your team was so kind and helpful during the process!! Thank you very much!!!
Staff was very helpful and friendly, especially Stephanie and Frank(?). Thank you for all your help!
They exceeded my expectations! I got my car back not only repaired but cleaned inside and out!
Everyone was friendly, helpful and professional. The job was done quickly and the work was excellent. I have already recommended Abra to a family member. Thank you to the entire Abra team.
Vehicle Make : Mitsubishi
Great customer service!
I feel that the employees went out of their way to make sure I was happy with everything and to make sure that Everything was convenient for me Thank you for going the extra mile
Excellent work as well as customer service. Having to have your car repaired is a bit of a chore but you made the entire process simple and seamless!
Poor work quality. You had my vehicle for a week and I am having to bring it back on my own time for you to fix the alignment of parts replaced.
thank you Harry for being patient with my "checkins" during this 6 week fix and for taking the time when I called to explain the current situation and progress.
Was well informed of progress of repairs and status
Abra in Bremerton has performed a few other jobs for us in the past and we have been completely happy with the work performed along with the professionalism and friendliness. This last visit confirmed for us that we made the right choice as to where we going for repairs.
I will recommend you to others. Thank you.
Driver side rear door finish is uneven, not a very professional repair.
Sensor on RH front bumper assembly not installed correctly.