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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 535 reviews 66%
4 star 112 reviews 14%
3 star 39 reviews 5%
2 star 37 reviews 5%
1 star 89 reviews 11%
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(All Vehicle Makes)
Danielle N.
Vehicle Make : Toyota
5 out of 5
4/18/2024
Everyone is very communicative and got the job done
Jocelyn A.
Vehicle Make : Lexus
5 out of 5
4/11/2024
I received great service from Henry. He was helpful and responsive to all my questions and handled everything promptly. Thank you so much!
Carlo C.
Vehicle Make : Toyota
1 out of 5
4/7/2024
The vehicle arrived with you for paint and mechanical repair of the vehicle and after working on it and finishing it, you gave me a product that has poor paint finishes and mechanical failures that have made me return the vehicle to you to claim guarantees. I am very sorry for what I wrote above but I have doubts about where I brought my car.
James H.
Vehicle Make : GMC
5 out of 5
4/2/2024
Andres provide great service and communication. The team behind him were part of that. No sign the car was in collision!
Renita N.
Vehicle Make : Toyota
5 out of 5
3/31/2024
Fast response, great overall work
Robert D.
Vehicle Make : Toyota
4 out of 5
3/8/2024
Friendly staff. Quick estimate. Contacted when they found hidden damage after repair was started to get my permission to go ahead. Car returned before date promised. An overall good experience.
Jeff L.
Vehicle Make : GMC
5 out of 5
2/21/2024
Andres was awesome...very engaging and did everything he said he would as he said he would. I thought everything transpired seamlessly, and the work done was outstanding. Much thanks.
Lawrence J.
Vehicle Make : Hyundai
5 out of 5
2/15/2024
Great job,& you washed & cleaned it, car looks like new
John C.
Vehicle Make : Toyota
5 out of 5
2/9/2024
Great job. Well done!
Mark M.
Vehicle Make : Honda
1 out of 5
2/7/2024
The body work done to my car was excellent. The only problem i have is that someone removed the Weathertec floor mats and lost one. Specifically, the rear driver side floor matt is missing. Who ever removed it installed the passenger side rear matt in its place. Cant be totally happy when your shop loses something like this.
Michael A.
Vehicle Make : Nissan
4 out of 5
2/4/2024
My car was finished sooner than expected - It looks good now.
Parminder S.
Vehicle Make : Toyota
5 out of 5
2/3/2024
The experience was very smooth and predictable. Thank you folks for the great service.
Letekidan B.
Vehicle Make : Toyota
5 out of 5
1/24/2024
I am proud of you good job.
Alice Y.
Vehicle Make : Subaru
5 out of 5
1/22/2024
Very professional and friendly
James S.
Vehicle Make : Toyota
3 out of 5
1/15/2024
Really appreciate the excellent work on the car. The only little glitcg came when I went to pay my deductible, which was $250. He accidentally entered $500 which, unfortunately I didn't realize until after I had entered my card. While he did refund the $500 immediately, unfortunately it did not clear my bank for two days, causing my account to be overdrawn. I should have paid more attention before I entered my card. The work on the car was stellar though!!
Blanca G.
Vehicle Make : Hyundai
3 out of 5
1/14/2024
I had to return because my backup camera wasn’t working right. It was replaced to my satisfaction but I regret that neither the Golden West Collision team nor myself verified that everything was working fine when my car was considered to be ready.
Silvester A.
Vehicle Make : Honda
1 out of 5
12/31/2023
On delivery there were lots of screws and clips missing. My red rear reflector tail light is missing which i found realized later. On delivery i sent my vehicle 3 times to fix the missing clips and screws which was not place back while installation of bumpers after painting.
Daniel M.
Vehicle Make : Mazda
5 out of 5
12/20/2023
A very professionally run outfit! Thank you.
Raghavendra H.
Vehicle Make : Toyota
5 out of 5
12/3/2023
Thank you
Lupe R.
Vehicle Make : Dodge
4 out of 5
12/1/2023
From the front desk, to the estimators and technician. They all work together so well running that place very organized and on point.

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