Combs Collision - Westerville

Great job...car is like new again. Thanks! I will highly recommend Comb’s Collision

They were very professional, friendly, and prompt. I would gladly choose to use their services in the future.

This is the second time I took my wife's car here. As usual everything was perfect they even washed the car and vacuum the rugs on the inside. I really appreciated that as well

Very happy with the car repair. It is wonderful to have your business in Westerville. Thank you!

Everything Combs has done on our cars has made them like showroom new. I recommend Combs Collison to everyone I know because of their high quality workmanship.

Car looks great!

Thank you for your professional service on my RX350. My expectations were met or exceeded from beginning to end. You communication during all phases of the repair work was very reassuring to me and the vehicle looks like new which is the end goal for both of us I’m sure. Should any issues arise I am confident that you will be there to follow up. You can expect my recommendation whenever the opportunity presents itself. Thank you. Bill R

Was very happy with the time and work that was done! I was even happier to get in it and have it cleaned out! That made my day! It’s the little things!

Thank you for an excellent job in repairing the vandalism done on my Audi. You are awesome!

Excellent service! Kept me up to date on the progress and finished when they said they would. Thank you!

The staff was extremely supportive and helped make this an easy repair. They were knowledgeable and did a great job. They finished when they said they would! Great experience!!!

From start to finish you provided a great experience. Excellent customer service and communication. I would absolutely recommend you business!

My Dodge journey was so clean n shinny. Thank you

Beautiful job! Looks perfect.

Very efficient, polite and friendly. Answered all questions and kept me updated.

Your team went above and beyond. Did a fantastic job and even brought my car to my house. I will highly recommend your company

All staff were friendly and seemed very knowledgeable. The process went very well. Results of the repairs seem perfect. E-mails and some conversations seem a little scripted.

Communication was very pooor about the inability to repair the car. I called each day inquiring about progress and was told it was going as expected. My family of 4 drivers was down to one car the week of the repair so we were each day working out complicated arrangements. On the third day, I called to find out when I could pick it up. I was told Pat would call me back. I called 3 more times during the day because he did not call me back. I finally drove to the shop to find out what was going on at 4:30 after never receiving a call. The receptionist told me he had been with adjusters all day. Pat told me he was desperately trying to repair the car himself which I don’t believe to be the case. It was then that I found out the car couldn’t be repaired. I am not upset that the car couldn’t be repaired. These things happen. But tobhave the car for 3 full days and report each day that things were going as planned and then to refuse to return my calls over 7 hours is just very poor customer service. I had similar quotes from 3 shops. I chose Combs because 3 friends told me of their outstanding experiences with customer service. I don’t know why I didn’t receive that same service.

Great job great customer service. Couldn’t be happier!

it looks better then it was new.