Good communication throughout the process. I received weekly calls, the customer service was excelllent
No complaints. I was completely satisfied. I'll definitely return should I ever need service again.
We appreciated the email updates as to the repair. We were pleasantly surprised that the car was ready in little over a week. Thank you! We will recommend Abra to friends.
This was the most professional and well prepared car repair place I've ever seen. My car was repaired very quickly and the end result was amazing, I couldn't tell my car was ever damaged. The people were so polite and eager to help and I cannot say enough good things to commend them.
From the moment I walked I the front door it felt good. The receptionist was very welcoming and made me feel right at ease. This place was the choice of the insurance company of the person that hit my truck (USAA they were awesome too!) The staff at Abra was wonderful. The employee that handled my experience was very cool and kept me updated the whole time. The repair so far looks great. I just picked it up today but every thing looks good so far. I really liked the Abra staff and I am not easy to please most times. 10 of 10 in my book.
Thanks for cleaning my car, I was not expecting it at all.
Rashe was fast and had excellent customer service skill I was very happy with the work that Was done
Fantastic experience, they kept me updated with progress made every step of the way. I?t made the situation much less stressful. Thank you!
I appreciated getting my car back in a timely manner and the updates that I receive. My car looks great, thank you !
Abra is the epitome of quality customer service and auto body workmanship. Love them!
I was very impressed by the constant status updates on the progress of my car. All of my interactions with my account manager and the receptionist were very professional and made me feel like they would do what it takes to make sure I had everything I needed.. including my rental car. Great Job Abra!!
Front desk/office very friendly, helpful, efficent, and pleasure to work with.
ABRA kept me informed on the progress of the repair and the vehicle was completed earlier that estimated. Nice job!
the work that was performed was done very well.
The communication of what was being done could have been better.
I received emails that said we have your vehicle here and we are taking care of it.
I think something a little more informative would be better.
Your mechanical work is being done and we hope to complete it by tomorrow.
Your body work is being painted and it should be competed in 36 hours.
Very kind and gracious staff