About Blog
Login
Body Shop

Real Reviews From Verified Customers

Body Shop Review Summary

5 star 681 reviews 87%
4 star 37 reviews 5%
3 star 25 reviews 3%
2 star 21 reviews 3%
1 star 23 reviews 3%
Review Us
Filter By
(All Vehicle Makes)
Heather H.
Vehicle Make : Toyota
3 out of 5
9/26/2023
Dropped off truck and got it back completely fixed. Cost a bit extra because it was unknown at the time of original estimate, but at least the caught it. However, there was a bit of confusion on completion date. It changed quite a bit, and this is a work truck, so I really needed it back. In the end all was resolved and they do good work. We are repeat customers.
Gary C.
Vehicle Make : Buick
1 out of 5
9/23/2023
Technicians knew of an exhaust leak, delivered the car to me and did not mention the exhaust leak. The car is fairly new and still under warranty. Buick dealer contact and was told car is not repaired. I went to ECC and they still haven't contacted me for a complete repair.
Paul M.
Vehicle Make : Honda
3 out of 5
9/23/2023
Repair was just right, car was clean and nice. The only issue was length of repair….3 weeks. Since the car was driveable, would have been better to bring the car in once all the parts had been delivered.
Peggy B.
Vehicle Make : Subaru
5 out of 5
8/25/2023
Emerald Coast Collision Repair completed the repairs needed to my car so much faster than I expected! They are an absolute pleasure to work with. I highly recommend their services!
David G.
Vehicle Make : Ford
2 out of 5
8/13/2023
I found it frustrating that it took 4 visits to get my car repaired. It was a bit of a gutsy move giving me warranty paperwork and the deductible before the car was finished. It took another two weeks for your company to get it right. I wouldn’t do that again if the repair is not complete. Also, sending me to Nathan from the back up camera company who couldn’t actually make the alignment work without dissambling the door demonstrated that your shop was learning as it went on my vehicle and didn’t have a comprehensive strategy. I don’t leave anonymous feedback online, but know that I will not be trusting your company for future repair work and will actively discourage others from seeking your services. I had hoped such a highly rated shop would have not needed to learn on the job with my complex van.
Richard S.
Vehicle Make : Hyundai
5 out of 5
8/12/2023
Courteous and responsive. The car drives better than when it came from the factory.
**** D.
Vehicle Make : Subaru
3 out of 5
7/26/2023
great bodywork, now awaiting the window switch to be installed
George B.
Vehicle Make : Buick
5 out of 5
7/1/2023
You did a very nice job.
David D.
Vehicle Make : Ford
5 out of 5
6/24/2023
Everyone we dealt with was responsive, knowledgeable and professional. Thanks!
Anthony S.
Vehicle Make : Chevrolet
5 out of 5
6/22/2023
Amazing work and up to date information throughout the process
Paula M.
Vehicle Make : Ford
2 out of 5
5/11/2023
Paint does not match
Michael G.
Vehicle Make : Toyota
5 out of 5
4/21/2023
Well done
Duclan G.
Vehicle Make : Ford
5 out of 5
4/20/2023
Everyone was so couteous nd helpful. You all did a great job on the repairs.
Kenneth E.
Vehicle Make : Toyota
4 out of 5
3/19/2023
I can’t even tell the repair was done. Looks like new.
William R.
Vehicle Make : Ford
5 out of 5
2/19/2023
wonderful experience from initial assessment to check. You have a very good team.
Robert S.
Vehicle Make : Toyota
5 out of 5
1/21/2023
Emerald Coast Collision Repair always does a great job!
Bruce L.
Vehicle Make : Toyota
5 out of 5
12/8/2022
.
**** M.
Vehicle Make : Toyota
5 out of 5
11/26/2022
Service was outstanding. Work done was impeccable
Azia H.
Vehicle Make : Honda
4 out of 5
11/12/2022
My car looks better than it did when I bought it used from the Honda dealership. Emma was very helpful and friendly. Let’s hope I don’t have to come back BUT if I ever needed repairs done to my vehicle I would definitely bring it back to emerald coast collision no questions asked.
Toby H.
Vehicle Make : Mazda
5 out of 5
10/23/2022
Everyone was extremely friendly and helpful. Other than the long wait for parts to come in, everything seemed to go very smoothly. Please thank your team for me.

Loading...

Body Shop Address
Body Shop Hours
Body Shop Directions
Body Shop Review
Body Shop Appointment
Body Shop Recommended Dealers
Body Shop Article
Body Shop Specials
Body Shop Photos
Body Shop Videos
Body Shop About
Body Shop Contact
Body Shop Cs Thanks
Body Shop Apt Thanks
Body Shop How It Works
Body Shop Listen
Body Shop Review Sort
Body Shop Certifications

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.