Service King LaSalle

Xlt tag on wrong side of lift gate. Flex fuel tag missing from lift gate.

It just took extremely long to repair. I brought it in October 24th and it was set to be done November 15th. I picked it up yesterday, December 6th. I got the update texts for a while telling me my vehicle was on track to be done by November 15th, all the way through November 12th. After that, my service person did call a couple times and said she would update when my car went into the next phase, but I wish she would have called more often for updates. I found myself having to call and get updates too much. I would’ve gotten a rental car if I had known this would’ve taken over a month to complete. It was very inconvenient and I had to make extensive plans so that I was able to make it home for Thanksgiving break. I was unable to keep up my volunteer schedule, and it was just very stressful. That being said, the workers were very nice and my car does look good.

I am satisfied with the experience of having my car repaired by Service King from the beginning to the ending

Everything went well. I was kept updated as the week went by. Each person I spoke with was knowledgeable and professional and the car looks great.

You all did an excellent job of repairing my vehicle. Thank you again

My truck was supposed to be done within 10 days to 2 weeks. It took 3 weeks and 5 days. Normally I understand when things take a little longer, but every delay was due to their “non planning” and thinking ahead to what they were going to need done.

Y’all did a great job on my car. I appreciate y’all very much. Thank you.

Great customer service. Ms Debbie is so awesome in keeping you updated on what is going on with your vehicle. She is very nice and very friendly..

Great work and very quick.

Debbie and everyone so nice. Car is great! Thx to folks who did the plastic surgery on my Mountainer. Lol.

Excellent service. Ladies upfront are awesome Will recommend

They are beyond amazing!! Great people with kind hearts!

The repair was perfect, but took over a week for a very minor repair. Also, the car interior now has a sour chemical smell.

Excellent service and high quality work !!!

Everyone was great and the repairs was great too.

The staff at Service King were very helpful and kept Me up to date on the entire process

Originally the back up sensor was not ordered then the wrong one was ordered The end result being I was not able to pickup up my vehicle for an additional 12 days. As far as the actual work there doesn’t seem to be ant issues

They are fantastic!

Awesome staff!

Fantastic experience. Dealing with Hillary was mostly friendly and professional