The staff members at Gates Chevy were welcoming and gave us confidence that our repair wold be completed on time and to our satisfaction. They delivered as promised.
improper install of back wiper. Should have been tested
Great experience from start to end! Thank you again.
Brain kept me posted on the status of the car being repaired and any question I had . This was my first time as a customer and I hope I don’t need to come back but if needed you will get the business. Thank you for getting the car done so fast
Everyone has been so very professional, friendly and kind. I do thank you for all your help, you made this very hard time for me painless.
We loved the text message updates.
Professional and Courteous. USAA has chosen THE BEST to handle client claim needs. Brian Rodgers kept in close contact with me, and I knew exactly what the status of the repair was on any given day. Excellent workmanship, communication, and turn around.
Brian was awesome through the entire process. A+++ service
They are very caring in the way they serve you. Thank you to all who helped.
I had a fabulous experience! Brian from the mishawaka location was professional and kind. My service was timely and I have no issues at all! Thanks for making this process easy!
I had a bumper that was damaged a bit in the accident and they didn’t triplanes it the way it should’ve been
Very happy with the way the car turned out. It looks great!
Everything went smoothly from drop off to pickup. And the car looks beautiful!
Good customer service, friendly staff, and a great job explaining to me what all will be done to my vehicle. Oh and keep working with enter prize on rental cars , it was a smooth transition, thanks again, Johnny.
Excellent communication. Loved the texts & pics from Bruce.
Great!Felt like I was informed every step of the way.
My gut feeling is I will have my van back there several times trying to fix all the issues associated with my flood damage claim... the 2 times I've tried to pick up so far there have been issues...
I’m always satisfied with the work Gates provides me.
Bruce was great, kept me updated at all times.