Vehicle Make : Volkswagen
I have used IDEAL before and was happy to find out that IDEAL was Liberty's recommendation as well.
I highly recommend IDEAL. The premises are extremely clean and the staff is very friendly and helpful. This was the first time I had worked with Richelle and she was great! She kept me informed as to the status of my car which was most appreciated. Also her assessment of my car was amazing... boy does she have good eyesight. She does not miss a ding!
Everyone was great! In fact I’m going to be a repeat customer.
Cookie, Richelle, Mike, and Jonathan were all very friendly, professional and caring. The waiting area in your facility is very clean and comfortable. My car looks brand new! The repairs exceeded my expectations!! I was not expecting the hood to be repainted, the engine to be cleaned and the whole car washed and waxed. Wow! And thanks for coming to pick me up so I could get my car when it was done. Thank you for doing an outstanding job.
On consumer orientation, you are way above the rest! Thank you
Thank you. Very convenient and job looks great
Your team was very professional, always keeping me informed about when my car would be ready and all the other details I needed to know. You made it very easy for me. I never once had to call and ask when will my car be ready. You called to get my rental for me. Your waiting area was clean and comfortable. Very friendly, really good job!
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