Amazing customer service!
My advisor was fantastic, she kept me informed on the progress of my vehicle. She was very professional and was very knowledgeable reference her job. I highly recommend that she get's some sort of acknowledgment from this Company. This was the second time I used this company. I will continue to use this company for my vehicle needs and I will will recommend to all family and business associates.
Thanks for a job well done.
Amanda, as well as all of the staff, provided service that went above and beyond expectation. Communication was thorough and timely, a schedule was set and met, and my car came back to beautiful! Amanda was so very personalable and friendly. She made me feel safe knowing that yall were taking care of business. Thank you so much
Collision center is the place I truly TRUST to take care of my vehicles at the highest level and with integriyy.
We are very satisfied with the service we received. Everyone we were in contact with were very helpful and very friendly. Also the on-going information we received via E-Mail on the progress of our Chevy was very helpful.
Did not think it would take as long to repair as it did.
Everything was done well...and communications were excellent, especially since the replacement of the driver's side seat took longer than expected.
There is one thing to tweak on the seat, but I haven't been able to bring the car in since you are so far from us...but we will at some point in time.
The team at the collision Center are great!
Iwasandam. Very highly satisfied!!!
Everyone was amazing! My the experience manageable.
Everyone was very professional, the repair was completed very timely and the quality of the repair was excellent. I would definitely recommend Peoria Collision Center to my friends.
I was very impressed with the professionalism of the staff and the quality of the service. Great job!!
I got my car back sooner than expected and my car looks brand new again. Everyone very professional and very nice. Great service!!
Outstanding customer service as well as a very professional experience.
Everything went really well and my car was done before I expected. Also they cleaned it up super good and that made me happy.:) thanks guys, great job.
Every one was very helpful and friendly
Excellent job everyone. Will definitely recommend csi to friends. Thx.
Was very pleased with the repairs on my car. Thank you. I will be sure recommend you to everyone!!!!
We have worked with other shops but have never received such great customer service, follow-up and repairs. I would highly recommend this center and will use them again in the future if the need arrives. I can't tell you enough how wonderful this experience was and how happy I am to have found you.
Working with Troy and Bobby on the repair was effortless on my part. They told me I would get progress updates every couple days and followed through. The work was completed on time and to my satisfaction. I would recommend Collision Center of Peoria to everyone. Thank you for providing the white glove experience! Frank B
Great communication. Great service.
I was pleasantly surprised with the professional handling, workmanship and quality of the repair.
We had some issues and they were resolved in a very acceptable and professional manner. Your people are your best ambassadors --- they are very nice and competent.
The Automobile Body Repair Work is very impressive. Thank you for your services.
Best regards, Lee Siwecki
I appreciate being kept in the loop on all the steps of fixing my car. Amanda was very nice and understand my concerns with the quickness of needing my car.
I very impressed with the Collision Center of Peoria. From begging to the end, it was a great experience. I will be recommending them to family and friends.
Awsome job!!! Best place every!!
Everyone was professional and nice. The work was completed on time and well.
Girls in office called with updates.car was ready b4 thy said it would and looks great..
My car was ready a week early, which was a pleasant surprise. Everyone was friendly and helpful and Amanda kept in contact with me about the progress that had been made.
Troy and Bobbie were total professionals
The young lady at the front desk as well as the Enterprise lady were also very sweet and professional. Definitely what I expected from a STARS facility!
Was very happy with the staff, updates and service. Very professional. Thanks.
Amanda is awesome customer service has improved 100% since my last visit
Great service we are a repeat customer and are always happy when we pick up the car . The staff are wonderful to deal with always attention to detail. This is a very professional place.
Kat, Amanda and Bobbi were awesome. Great job repairing my car and keeping me in the loop from start to finish.
Caleb was very friendly and helpful
Everyone was fantastic
Front desk Amanda and repairs.We give everyone10 Extremely satisfied. Will recomend to everyone
We felt we received very good service
I was impressed with the level of professionalism with the people I interacted with. Everyone knew their job and worked very efficiently.
Amanda Hammond was amazing! Such great customer service!! Thank you!
Enjoyed working with Amanda.
They were very professional polite and did n amazing job on my mustang. Thank you . I will recommend highly .
I was satisfied with the work done and being able to call about other repairs that were not noticeable at first pick up. The willingness to ensure that the customers are satisfied with the work done helps ensure comfort and satisfaction. Thank you!
Amanda was Great, she kept me informed throughout the process which provided a stress free repair experience. Thanks you, Tom B
I am very satisfied with the work the guys did on my srx. They were very professional. Thanks
The team was great!! They kept me well informed the whole time so I didn't have any big surprises when I showed up to pick up my car. The only thing that bothered me was the length of time it took to repair my car. It was only suppose to take a week but ended up being two. This forced me to get a rental car and spend even more money. Besides this everything else was amazing!! Thank you!!
Did a great job keeping me informed on the whole process of getting my car repaired. Great customer service skills.
Paint does not match. Still a small ding. No call when told to expect one
Everyone was so friendly and professional and did a great job keeping me updated. I would recommend the Collision Center to anyone! Great job!
I don't believe I have ever dealt with a more professional and courteous auto repair facility of any kind.
Everyone who dealt with me were great.
Amanda kept us informed each step of the repair process.
Great people, did everything they promised. Great customer service.
Work was done professionally and ahead of schedule. The customer service and follow up was excellent and the only glitch was that the vehicle was not ready when we came to pick it up early morning. It was still scheduled for Quality control but Amanda was able to arrange for a loaner vehicle for the day and it was finished by end of day as promised. I will definitely recommend in the future
Everyone at Collision Center of Peoria is wonderful to work with! Everyone is very friendly, knowledgeable and helpful. This was a very stressful time for me and all the employees I worked with made this process very easy for me. My car was done in less time than they had originally told me and looked perfect. I was contacted every few days and given updates on the status of the repairs on my car. If I ever need any type of body work done on any car in the future, this is where I will be going. Thank you so much for making this experience so easy and for doing such a great job fixing my car!
We have had two repairs with your collision center. They both turned out great
Fast service, and very accurate.
Excellent workmanship,I'mailed very pleased by the quality of work done to my car.
Amanda was great everything she said and promised was done to my satisfaction
Everyone I dealt with was courteous and professional. It was a great experience.
explained damage to car, kept us updated on status, completed work before estimated time
Everyone that assisted us with our truck repair was so professional and kind, and special thanks to Bobby and Amanda! They provided amazing customer service! We are very happy with the workmanship, and will recommend your Company to anyone who is in need of your services! A great big Thank You!
Fantastic, keep up the good work and excellent customer service. 100%
Caleb and Catherine were awesome. The insurance company was really slow but those two did their best to make me happy and informed. Several updates from them daily on status. Third time I've used u guys. Hope to not have to again but if I do you've got my business. 10 out of 10!
The staff was very thorough and professional. Our truck was given back to us like the accident never happen.. Great work! The follow up has been great too. Thank you very much!
Amanda was so helpful,!! Really awesome
From the minute I started dealing with the people who work at Peoria collision center it was clear that they truly care about your satisfaction and strive to make the experience as easy as possible. I will most definitely be coming back in the future for any needs of my vehicle!!
State Farm Ins. recommended you and I am glad they did. I am very satisfied with your work. Thank you.
The car was in the shop for a week for a bumper repair. Troy advised that he didn't get the OK from Liberty Mutual to proceed after he found additional damage. When I called Liberty Mutual, the representative stated Troy did not forward additional photos as requested. This was the cause for the delay. I left Troy a voicemail; he never got back. I tried speaking to the front desk representative who advised Troy was handling my case. Overall I am very dissatisfied with the service. A simple bumper repair took an entire week all because Troy was incompetent.
everyone was super, very professional and friendly
All communication initiated from your business, written and oral, following the repair work was directed to my husband. I was the one who made the appointment for my car. I would appreciate not being invisible by your personnel.
I just wanted to Thank Amanda and Kate for all the follow up great Job! A1 team.
El trabajo se termin con excelencia , thx .
I was very pleased with the service, results were prompt ...Thank you
my car had extensive damage that required many new parts. All repairs appear to be made and the car looks like new. It took nearly a month to fix everything and that was the only concern I had. I think the reason for the time was the delay in getting the parts.
Have used them in the past staff is very good art repairs
Took almost 4 weeks for a front spoiler & minor mech work
Amanda was excellent as she informed daily of the progress of repairs to my automobile. I would use this facility again if the need should arise.
Did a great job , kept me up to date on all work. Friendly staff very positive experience
Very professional.. Great job of communication with the whole process!
Made the process simple and I am very happy with repairs.
Very happy with what they did. Many places would not do a minor repair like this.
Did a very good job and always keep me updated on information regarding my car and insurance.
Good warm, professional service by all involved.
Super fast repair. My car looked amazing. Thank you for fixing it and cleaning it. It looked badass!
Perfect color match, completed when promised, staff communications were excellent. Any business could learn from your model.
The staff was very professional and informative. I felt that my vehicle was in very good hands. I hope never have to use your service again but if we do we will return! You can count on a good referral from me.
Very professional staff. My car was fixed very quickly. Thank you.
I was showed respect , everyone was real nice to me I also appreciated the loaner car : it all worked out good thank you:
Everyone I dealt with was very friendly and helpful, it was a pleasant experience. Clean and comfortable business. I am very happy with the workmanship and care given to my vehicle. If ever needed I would trust Collision Center of Peoria again............
U wrecked my car after it was repaired. Also took more time than had to by not doing what u saidthan needed since u didn't do what u said. I will be filing a grievement
Will never use or recommend your so called service
BBB Az Corp Commission
People very polite and friendly. Went out of their way for me.
Service was wonderful. Finished work ahead of time and kept me apprised of progress throughout entire process. Very much appreciated.
There is a funny clicking noise and another
strange noise sound in the car as I drive it now.
the greatest experience ever. The staff was always communicating with us on the progress of Our car and we even got our car back before the estimated time. Totally recommend the center
Amanda was great to work with, kept me informed thru the whole process, great job!!!
Amanda did an exceptional job, surpassed my expectations!!!
If I ever need work done again, she earned our business
Just great work. I would recommend your company to everyone I know.
THEY DID AN AWESOME JOB THANK YOU!!!
The customer service was perfect. I feel that the color of the bumper does not match the rest of the car after looking at it more. I also noticed some scratches that were never on the car.
Very much appreciated the ongoing customer service contact by telephone & email--- Amanda is a terrific well spoken customer service representative.
The service and the people were outstanding. The car was done without delay, looks perfect and the people I dealt with answered all my questions and were very nice to deal with. I highly recommend them.
Car was ready when promised and Amanda kept me well informed!
Great job, awesome customer service
They did an excellent job of keeping me informed about the progress of my repairs. They were courteous through the entire process.
Amanda was great at keeping me informed about what was going on with my jeep. She was very kind and she is one reason I will return. There are many more reasons I will return if ever I need services again.
As always great job and great customer service!
From start to finish, the personnel and the work performed were professional and excellent and more than met my expectations. Thank you.
the collision center exceeded all my expectations. job well done. bruce gehri
Every thing appears to have been repaired as expected. My only suggestion would to have the auto glass company communicate better. My glass was almost not replaced today because someone did not follow up with me to get it approved and the work completed.
Repairs are fine. But, car was sitting around in shop longer than necessary because of volume of wotk at that time. Suggest you call vehicles in closer to time the work will actually be done and then keep online information accurate. Expected completion date online was never in sync with info ftom the shop.
Nice job all of you keep it up
Troy kept me updated all through the process. I was very satisfied with the work that was done on my car, and the timely updates that I received.
my experience was very poor in this case the only thing good really was that the car got fixed.
I thought the whole experience was handled well.
The people there was the best of any repair place.they made the difference.
Your timely updates on the repair progress was highly appreciated.
As always, I am more than satisfied with the employees and the work done on my car. I especially love the warm reception I received from the ladies there. Thank you for this.
When my care was done, I was in and out to pick my car up with no delays or disappointments. The car looks fabulous! Please keep up the same quality work.
You guys are awesome. Everything looks great, and the communication very appreciated. Keep up the good work.
Vehicle was ready when promised and looked better than it did before the accident!
I thought the workmanship was very good. I was kept informed as to progress of repairs on a regular basis. Although my car was promised on Monday, Nov 17, the woman who was keeping me updated was out sick. I called that Monday to find out if my car was ready and did not get a call back. I called the following day to learn that my car was ready. A minor communication problem all things considered.
I was kept up-to-date on the status of my car via email which helped a great deal since I was out of town on a business trip. Everyone that I dealt with was very professional and great to deal with.
Communicating every step of the way was excellent.everyone was.professional aND friendly. Thank you for a great job!
Great job from top to bottom. Keep up the good work!
Quick and efficient!!! Thank you!
Everyone was extremely friendly and helpful. I was also very grateful to get my car back on Saturday instead of going all weekend without it.
Fantastic customer service.
I had to go way out of my way to take my vehicle to the Collision Center of Peoria; Cornville to Peoria which is almost a 2 hour drive. Your team made me feel very comfortable when I expressed my concerns and they answered all my questions. Everyone was very kind and professional. You have a return customer. However, I pray that I can avoid having to come back LOL. (meaning no collisions.) Thank you all so very much.
Very Good Job done.
Thank You Frank
Special thanks to Mariah, a true professional with a sense of humor. Cannot think of anyway my experience could have been better. Although Mariah refused to sing any of her songs it wad all good.
After paint cures will return for color match.
I have never experienced such wonderful customer service and my repairs were better than I could hve ever expected! I will refer the collision center of Peoria to anyone who needs work on their vehicle
Excellent service and workmenship
Once again did a wonderful job!
thank you very much mariah was super helpful everyone was great
no issues, very happy with all service.thank you.
I do have a noise that I would like you tohear and see what it is, but I've been busy.
Customer service is a 10!!! Everyone I worked with was kind, knowledgeable & honest with me. They kept me informed at least once a day & my car my ready earlier than I expected!! 10 for all levels of service!! Awesome!!!
I was treated very well, kept well infomed every step of the way, and thrilled with how my car looked when i picked it up. Everyone i had contact with was professional and caring.
This is the 3rd time I have been asked to complete
a survey or how satisfactory was I with your company.
Everything was just fine.
Great location for your customers being so close to many new car dealerships. I purchased my Nissan from Peoria Nissan. They recommended Peoria Collision.
The process was fast and the employees made it easy to understand the process. Will deffinetly recommend