Body Shop

Real Reviews From Verified Customers

Johnnie M.
Vehicle Make : Hyundai
5 out of 5
7/6/2018
Good job...thanks
Iris W.
Vehicle Make : Toyota
5 out of 5
6/22/2018
Quick work and appreciate the 3 days free rental.
Sarah H.
Vehicle Make : Chevrolet
5 out of 5
6/8/2018
The whole experience was fantastic. The service was amazing, and the process was really quick. I was well notified of the progress and was very happy with my service. Thank you so much for making it so painless.
David N.
Vehicle Make : Toyota
4 out of 5
6/7/2018
staff put me at ease and made a stressful situation less so. Appreciate the follow up call about scratches. Will not hesitate to recommend Gates to friends.
Heidi S.
Vehicle Make : Honda
5 out of 5
6/3/2018
What they repaired looked great. Thanks for a job well done!!!
Rylan G.
Vehicle Make : Chevrolet
5 out of 5
5/24/2018
Courteous staff, prompt service and great communication!
Sheila B.
Vehicle Make : Ford
5 out of 5
5/15/2018
We have always trusted Gates for our car repairs. Always feels good to have a competent service provider to rely on. Taylor always answered my calls with kindness and professionalism. That front person is so important. Thanks for a job well done! I always recommend Gates to my friends.
Margaret D.
Vehicle Make : Ford
5 out of 5
5/12/2018
Very professional!
Tess F.
Vehicle Make : Kia
5 out of 5
5/9/2018
Extremely fast and friendly service! I appreciate all the updates throughout the process. Great experience!!
Zixuan Z.
Vehicle Make : Subaru
4 out of 5
5/7/2018
I really appreciate the fast turnaround! The car was dropped off on a Tuesday, and I got it back on that Friday which is pretty amazing, even if it was a minor collision repair. The only thing I noticed was the air conditioning's 2nd setting doesn't seem to work, but Subaru should be able to fix that when I go in for my routine check in.
Yang X.
Vehicle Make : Toyota
5 out of 5
4/7/2018
I just really appreciate all the updates throughout the repair process and getting the job done on time as promised. Thank you!
Emily A.
Vehicle Make : Kia
5 out of 5
3/24/2018
Car looks great and was finished much quicker than expected!
Jack E.
Vehicle Make : Toyota
5 out of 5
3/4/2018
You as always have done a excellent job. Thank you Jack E
Jeff S.
Vehicle Make : Ford
3 out of 5
3/3/2018
Your having the three companies (Gates, Geico, and Enterprise) is close physical proximity and to work closely together is a smart move. It makes the customer's experience much less convoluted.
Kieu-oanh V.
Vehicle Make : Toyota
5 out of 5
3/3/2018
Thanks for keeping me posted on progress and cleaning the interior as well. Happy with repairs will recommend you to others.
Megan T.
Vehicle Make : Chrysler
5 out of 5
12/9/2017
Outstanding service at each stage of the repair.
Kyle E.
Vehicle Make : Honda
4 out of 5
11/15/2017
Amy, Crystal, and the team were great at communicating and getting everything done efficiently. Also the offer to pay for our cab when the car took a few more days than predicted was a really great piece of customer service. Thanks!
Deborah S.
Vehicle Make : Toyota
5 out of 5
9/21/2017
Keep up the great work..I love the contact telling g me the step the repair is at
John H.
Vehicle Make : Toyota
5 out of 5
9/9/2017
It looks great.
Dennis O.
Vehicle Make : Chrysler
4 out of 5
9/6/2017
I had the bumper replaced 2 years ago after I was rear ended on the interstate. I stopped but a church buss hauling a trailer could not stop in time. That one I really felt. Went to Smokeys in Stoughton and they had it done in 3 days. There was over spray onto my rims and the connectors in the rear wheel wells were half gone. Bumper felt loose. I'm thinking now that they should maybe have replaced more that was damaged and you caught it. I am very pleased with your excellent work. You were thorough, you cared enough to do a perfect job and it shows. Thank you.

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