Body Shop

Real Reviews From Verified Customers

Kevin O.
Vehicle Make : Toyota
5 out of 5
12/3/2022
Manager kept us appraised of the work being done. I was happy with his service and personal attention.
Raisa D.
Vehicle Make : Honda
4 out of 5
11/21/2022
Really like how you did. The best repair experience what I had have so far. Work done on A++++. Thank you to everyone who touch my car.
Adriana N.
Vehicle Make : Toyota
5 out of 5
10/27/2022
Good job well done. Great communication . Mike was awesome in communicating if a delay happened
Matthew C.
Vehicle Make : Mazda
5 out of 5
10/21/2022
Thank you
Emily A.
Vehicle Make : Ford
5 out of 5
10/16/2022
Really good work!
Brittany E.
Vehicle Make : Nissan
5 out of 5
9/29/2022
The whole process of Carstar working directly with the insurance company for the estimate and payment went very smoothly. You were able to get my car in for both estimate and repair quickly. Im very happy with the work done on the car. Elaine was very helpful. Very satisfied with the whole experience!
Pamela C.
Vehicle Make : BMW
4 out of 5
9/18/2022
They did a great job and completed it far sooner than I had initially thought due to a possible delay in getting the parts. I was very satisfied and appreciated the qualified staff, both Walter and Tory who keep me updated during the repair time. I would certainly recommend Carstar Autobody of Cary to someone who might need their services.
Taushika W.
Vehicle Make : Mazda
4 out of 5
9/9/2022
The key fobs stopped working but other than that I am satisfied.
Judith M.
Vehicle Make : Honda
5 out of 5
8/28/2022
Perfection!
Kevin K.
Vehicle Make : Hyundai
5 out of 5
8/21/2022
Good communication and excellent attention to detail.
Sydney S.
Vehicle Make : Hyundai
5 out of 5
6/30/2022
The whole process was super easy and went really smooth. I don’t have a single complaint about my experience.
Scott A.
Vehicle Make : Volkswagen
4 out of 5
6/18/2022
Restored car back to original status
Betty G.
Vehicle Make : Nissan
4 out of 5
5/20/2022
Your shop is focused on delivering an excellent repair job in an honest, ethical manner. I appreciate that work ethic from the front desk to the boots on the ground in the back. Thanks to all.
Jesse R.
Vehicle Make : Toyota
4 out of 5
1/28/2022
Received the car back in great shape. Very appreciative of the fine job.
Walter W.
Vehicle Make : Toyota
5 out of 5
1/21/2022
Walt did a great job
Trina T.
Vehicle Make : Toyota
2 out of 5
1/15/2022
The repair was fine. The lack of communication regarding the status and anticipated completion date.
Jennifer W.
Vehicle Make : Chevrolet
2 out of 5
12/5/2021
Everyone in the office was so rude. The only nice person I met was the mechanic. They gave me an estimated completion date of 11/11 and I didn’t get my car back until 11/19. The problem with that was not the extra week, it was that they kept telling me “tomorrow” every since day. Impossible to plan around and said I would have a 2 hour window from whenever they decided it was done to return the rental car and pick up my completed car. We were on pins and needles for a whole week!
Chris S.
Vehicle Make : Acura
5 out of 5
11/29/2021
Work was done in a timely fashion. The repair work looked good and professionally done.
Scott A.
Vehicle Make : Volkswagen
1 out of 5
11/21/2021
Waiting to get follow up on broken piece that needs to be replaced for door handle.
Suzanne W.
Vehicle Make : Volvo
4 out of 5
11/14/2021
Repair was well done but communication during the repair could be improved

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