Traveler's Auto claim experts make it easy for you

Travelers will be there when you need us

In the event of a loss, we know you want it resolved quickly. With Travelers, you get:

  • Fast, efficient claim service and 24/7 claim reporting
  • More than 12,000 claim professionals located across the country and more than 100 points of service to respond quickly to routine and catastrophic claims
  • Employees, expertly trained at Travelers Claim University, to inspect your property/auto in the event of a loss
  • Catastrophe response teams and vans that mobilize fast in the event of a severe weather event or disaster

We've been providing trusted service for more than a hundred years, and we'll be there for you

We know having damage to your vehicle is difficult. That's why we want you to know you always have the right to decide where your vehicle is repaired. Yes, this means the shop of your choice.

Let's be honest, choice is important; it's all about preference and a little bit of variety.

We listened when you told us what else was important when having your vehicle repaired: "speed, convenience, and quality guaranteed!" That's why we developed ConciergeCLAIM, your one-stop shop for the least stressful repair process you've ever experienced.

If you choose to participate in the program, our ConciergeCLAIM Representatives will make sure you're back on the road quickly so you can get on with your life, right then and there. We also quality check 

every repaired vehicle and provide you with a guarantee for all those repairs for as long as you own the vehicle.


Cars are for driving...not for hanging around auto body shops waiting to have repairs made. That's why Travelers offers ConciergeCLAIM. Whether you have a small sedan or cargo van, if your vehicle gets in an accident we'll take care of it conveniently, efficiently, and guaranteed for as long as you own that vehicle. Oh–and there's no extra charge for the service. Now that's insurance in-synch with your life and your wallet.