State Auto’s unique CustomFitSM personal auto program


In 1921, State Automobile Insurance Company was founded. With three employees and a rented room in downtown Columbus, Ohio, Bob Pein set forth to tackle the inequities in the insurance industry. From the very beginning, State Auto advocated the independent agency system as the best approach to serving the needs of its policyholders. To this day, as hometown neighbors, local independent agents continue to provide efficient, professional and more personalized service than that of their competitors. Today, State Auto employs approximately 2,000 associates and markets its products through more than 3,000 independent agencies in 33 states. Corporate headquarters is in Columbus, Ohio, and regional headquarters are located in Nashville TN, Indianapolis IN, Columbus OH, Austin TX and Baltimore MD. State Auto Mutual also writes specialty insurance and workers’ compensation products through its Rockhill insurance subsidiaries.

Here at State Auto, we understand what’s important to you. Why? Because we’re just like you.  We, too, have families, homes, cars, businesses, land, and personal valuables that we’ve cherished across generations. We understand the essential need to ensure the things you love and need are covered, in case, heaven forbid, anything should go wrong.

State Auto Insurance offers simple and quick auto claims reporting.  Address the claims process for whichever claims office you select to use.  The claims office can assist you to find out the quickest claims process to fit your needs.