About This OE's Collision Repair Certification Program
Source: http://www.lotuscars.com/ownership/customer-service
If your vehicle is in need of repair, the OEM recommends the owner to bring their vehicle to an approved and certified collision repair center. The OEM only allows companies with superb track records in repair, and customer service to be considered for their list of certified repair centers. All certified shops also must have OEM trained technicians, and access to genuine OEM parts.