Liberty Mutual's Guaranteed Repair Network

At Liberty Mutual, we know that a claim is more than just a document—it's something that affects your life. Therefore, we offer these benefits in an effort to make the process just a little bit easier after a car accident.

Guaranteed Repair Network Body Shops are Top Tier

The Guaranteed Repair Network facilities through Liberty Mutual are more than just your neighborhood collision repair shop. They are thoroughly investigated by Liberty Mutual to ensure you, the customer, receives the highest quality service available. The Guaranteed Repair Network facilities also are the finest in each of their respective regions.

By using a Guaranteed Repair Network shop, you receive the following benefits:

  • Peace of Mind— all repairs are completed by the body shop are dne by certified technicians, and are 100% guaranteed by Liberty Mutual for as long as you own your vehicle
  • Convenience—there are more than 2,000 Guaranteed Repair Network body shops nationwide
  • Speed—you and your vehicle receive priority status so you can get back on the road as quickly as possible
  • Rental Car Reimbursement—if you've added Rental Car Reimbursement to your policy, reservations can be made quickly and easily through our mobile app.
  • Direct Payments—we can pay the Guaranteed Repair Network shop directly for the damage estimate, minus your deductible
  • Online Updates—log in to eService to get updates on your vehicles status, including when repairs have been scheduled, where your car is in the repair process and when repairs have been completed. (Available only at participating facilities)

 After receiving an appraisal at a Guaranteed Repair Network facility, you're under no obligation to have the repairs done there - you can still bring the estimate to the shop of your choice. However, we are confident that if you use one of our Guaranteed Repair Network shops you'll be more than satisfied with your claims experience.


Line Divider

Ed Attanasion - Editor for